Cozumel, Quintana Roo hotel rooms at the Hyatt Hotels

"The staff was super accommodating and very courteous. The food wasnt as good as it was 10 years ago when we stayed there. However you could always get fresh tacos, quesadillas, nachos, omelettes, bacon and pizza. We love the beach access and snorkeling off of the pier. The hotel just needs some TLC and upgrades. We met a couple who stays there for 2 months out of the year and said the owner is in the process of makong upgrades. We wpupd stay there again becaise of the staff"

"Amazing views and the staff was incredibly nice and caring for your stay"

"Beautiful resort with snorkeling right there and nice pools. They are reasonable as well. We didn’t like our room service and they comped us. Very pleased overall!"

"Everything was great about this hotel. It is about 5 min cab drive from the ferry. Very clean, the stuff is amazing, fast and very polite, entertainment is good. We found that food is very tasty. Lots of healthy options! The buffer is inside ( I was happy about it). The coffee shop is good. The drinks are not bad as well. There is no beach, but it is a waterfront and you can swim using a ladder. The water was beautiful and we snorkeled every day. The AC in the room worked well. I used the gym for the first day. It is a nice facility. It was closed for the remaining of my trip( renovation?), but I was able to run outside early in the morning . Felt like a very safe island. Cozumel is beautiful and we have zero complaints about this resort. Thank you"

"We stayed on top floor balcony facing the water and it was beautiful. The breakfast was very good, lots of variety. Don't leave your plate unattended because it's open air area and birds will take your food. "