“I had bigger expectations for this hotel.
On a positive note, the view is absolutely stunning. The exterior and the garden.
The room did not look like the images I saw. It was a bit of a let down.
I felt the woman on reception was dismissive and condescending to me.
I didn't get my room until after 4pm.
She told me my room was "almost ready" several times, which it wasn't. She even said she went to my room and the cleaning staff were in it.
If she was honest about the room's avail I could...
“Very clean room, with tea/coffee and everything you need for an overnight stay. Comfortable bed. Lovely lady greeted us on check-in and breakfast was perfect.”
“These beautiful ocean view pods are exactly like the images you see online.
The view is gorgeous and there's nothing better than waking up to that sunrise over the water. It's magical!
The pods and the grounds were clean, it's so peaceful there.
I highly recommend this amazing experience!”
“We stayed here for 1 night after attending a wedding in Ballymena. The hotel has a welcoming, comfortable feel about it as a first impression and, the staff were very helpful from the start. Our room was OK but the bathroom a bit tired looking. Breakfast choices very good.”
“Quality of facilities, staff attentiveness and good attitude. Loves the fridge being restocked each day for free. The hot tubs, pools and cabanas were brilliant. Breakfast in the river room.”