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Casa Firenza

3.5 star property
Central hotel with 2 restaurants connected to a rail/subway station in Cuenca

Choose dates to view prices

Photo gallery for Casa Firenza

Deluxe Double Room | Minibar, in-room safe, individually decorated, desk
Comfort Room | Minibar, in-room safe, individually decorated, desk
Deluxe Studio Suite | Minibar, in-room safe, individually decorated, desk
Deluxe Studio Suite | Minibar, in-room safe, individually decorated, desk
Deluxe Studio Suite | Bathroom | Shower, rainfall showerhead, hair dryer, slippers
Casa Firenza offers luxury in Downtown Cuenca's heart. Travelers unwind with hot stone massages, dine at two on-site restaurants, or enjoy drinks at either bar. The hotel provides free WiFi throughout and complimentary coffee and tea in the lobby for added convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is ₩208,681
₩208,681 total
Oct 19 - Oct 20

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, desk

Classic Room, 1 Queen Bed

Highlights

Individually decorated
Heating
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, individually decorated, desk

Deluxe Double Room

Highlights

Individually decorated
Heating
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Minibar
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room | Minibar, in-room safe, individually decorated, desk

Comfort Room

Highlights

Individually decorated
Heating
Free cribs/infant beds
Kitchen
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, individually decorated, desk

Classic Single Room

Highlights

Individually decorated
Heating
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
Simon Bolivar, entre Luis Cordero y Benigno Malo, Cuenca, 010101

What's nearby

  • Calderon Park - 1 min walk - 0.0 km
  • New Cathedral of Cuenca - 2 min walk - 0.2 km
  • Plaza Rotary Market - 5 min walk - 0.5 km
  • Río Tomebamba & Calle Larga - 9 min walk - 0.8 km
  • Alejandro Serrano Aguilar Stadium - 15 min walk - 1.3 km

Getting around

  • 14n - Antonio Borrero Station - 3 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Cuenca (CUE-Mariscal Lamar) - 11 min drive

Restaurants

  • ‪Nevius Coffee Rooftop - ‬4 min walk
  • ‪Latitud Cero Taproom - ‬1 min walk
  • ‪Chocolateria Dos Chorreras - ‬2 min walk
  • ‪Negroni - ‬1 min walk
  • ‪Raymipampa - ‬1 min walk

About this property

Casa Firenza

Hotel located in Downtown Cuenca
A free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Casa Firenza. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as 2 bars.
Other perks include:
  • An elevator, a computer station, and a 24-hour front desk
  • Tour/ticket assistance, concierge services, and luggage storage
Room features
All guestrooms are individually decorated, and feature comforts such as heated floors and laptop-compatible safes, as well as thoughtful touches like free WiFi and computer monitors.
Other conveniences in all rooms include:
  • Rainfall showers, hair dryers, and shampoo
  • Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, heated floors, and eco-friendly cleaning products

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium satellite channels
  • Streaming services

Food and drink

  • Chef service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Cleaning products are eco-friendly
  • Computer monitor
  • Desk
  • Electrical adapters
  • Heated floor
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Printer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Casa Firenza Hotel
Casa Firenza Cuenca
Casa Firenza Hotel Cuenca

Frequently asked questions

Is Casa Firenza pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Casa Firenza?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Casa Firenza on Oct 19, 2025 start from ₩208,681, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa Firenza?

There is free parking nearby.

What time is check-in at Casa Firenza?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Casa Firenza?

Check-out is at noon.

Where is Casa Firenza located?

Located in Downtown Cuenca, this hotel is steps from Calderon Park, Esqueletologia Museum, and New Cathedral of Cuenca. Convent of the Assumption and Church of Santo Domingo are also within 5 minutes. 14n - Antonio Borrero Station and Luis Cordero (Hermano Miguel) Station are within a 5-minute walk.

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