외관

홀리데이 인 익스프레스 호텔 & 스위트 컬페퍼, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 686개 이용 후기 중 471개" "
평점 8 - 좋아요. 686개 이용 후기 중 157개" "
평점 6 - 괜찮아요. 686개 이용 후기 중 33개" "
평점 4 - 별로예요. 686개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 686개 이용 후기 중 13개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Raymond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
V
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

gail

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The clerk, Cheryl was very nice, professional and soothing. Our room was horrific! Spider in my turned down bed sheets , dirty . Awful room. Cheryl put us in another room, another handycap which we did not want but it was cleaner. However , the blinds did not work and were facing the lights of the parking lot! We wont get any sleep tonight for over 300.00 plus. Horrible experience.
2024년 5월에 1박 숙박함
답변 제공: Lisa L 님, 2024년 5월 6일
Gail, Thank you so much for your review. We apologize for any inconveniences during your stay. We are so sorry about your housekeeping issues and we will be sure to share your review with our housekeeping and maintenance staff. We hope that if you are in Culpeper again in the future that you will give us another try.

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스
Overall we enjoyed our stay. Just one thing...We stayed on the second floor, and the air conditioning didn't seem to work well in the hallway area. There was a noticeable difference when we stepped into the hallway leaving our room.
2024년 4월에 4박 숙박함
답변 제공: Lisa L 님, 2024년 5월 6일
Thank you so much for the good review and feedback. We apologize for our air conditioning. We will inform our housekeeping and maintenance staff to have any issues resolved. We hope that you will choose us again next time you visit Culpeper.

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic hotel and experience. Only exception was the coffee at breakfast, which was actually worse than what comes from the little machine in the room, which I didn't think was possible. Outside of that a very completely wonderful experience.
2024년 4월에 1박 숙박함
답변 제공: Lisa L 님, 2024년 5월 6일
Thank you so much for the amazing review! We apologize for the taste of our coffee. We hope to see you again soon.

10/10 - 훌륭해요

Pamela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did a “Girlfriend Retreat” for 2 nights…despite the rain, it hit all of our boxes above including close proximity to a park to walk on paved trail! Great array of dining options and shopping downtown! Would be nice if the city of Culpeper had a shuttle that would make pick-up & drop-off stops to our hotel. Would highly recommend!
2024년 4월에 2박 숙박함
답변 제공: Lisa L 님, 2024년 5월 6일
Thank you so much for the amazing review! We are so happy to hear that you enjoyed our wonderful new hot breakfast. Our staff works really hard to make guests stay a wonderful experience and it is always so nice to hear feedback that it was appreciated. We hope to see you again soon!

2/10 - 너무 별로예요

Christopher

출장 여행
별로예요: 편의 시설/서비스
Property canceled my room after I drove 7 hrs there and couldn’t notify me! Then Expedia won’t return the money they took and saying it’s the hotel who took it but I have invoice from the hotel canceling the room and never charging any card!
2024년 4월에 1박 숙박함
답변 제공: Hotel Staff1234 님, 2024년 4월 23일
I am sorry that the Baymont cancelled your reservation after driving 7 hours to that hotel. But we here @Holiday Inn Express cannot help you when the reservation is at another hotel property chain. We are sorry that you had such a ruff weekend.

10/10 - 훌륭해요

Galyna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great place to stay
2024년 4월에 1박 숙박함
답변 제공: Hotel Staff 6871 님, 2024년 4월 23일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

6/10 - 괜찮아요

Lilly

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed for 1 night. As a woman traveling alone, I booked this hotel because it is well known and safe. My checkout was the following day at noon (12pm). I was literally on the toilet at 8:43am when housekeeping came into my room without knocking or announcing themselves. She quickly apologized and said “I thought you were gone”. I understand mistakes happen, but as a woman rebelling alone that is a very scary and unsafe situation. Thankfully, she was a woman. I did tell the front desk, who said thank you for letting us know. They need to work on communication. That was a scary, uncomfortable, and unsafe position to be in.
2024년 4월에 1박 숙박함
답변 제공: Hotel Staff 4321 님, 2024년 4월 23일
I am so sorry that someone came into your room. We have followed up on this matter and making changes. For your safety while traveling alone, be sure to use the dead bolt next time, no one will get in.

10/10 - 훌륭해요

Carole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly front desk & wonderful breakfast
2024년 4월에 4박 숙박함
답변 제공: Hotel Staff--88 님, 2024년 4월 16일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 - 훌륭해요

susan 님, edenton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we visit Culpeper, we always stay here. Have never even looked for anything else. Why should we, when this place is so nice?
2024년 4월에 1박 숙박함
답변 제공: Hotel Staff 28 님, 2024년 4월 16일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 - 훌륭해요

Adrian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in process was very smooth. The staff gave top tier customer service. I definitely recommend staying here.
2024년 4월에 1박 숙박함
답변 제공: Hotel Staff-100 님, 2024년 4월 16일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

8/10 - 좋아요

Elijah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Hotel Staff 29 님, 2024년 4월 16일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 - 훌륭해요

Eva

연인과의 여행
좋아요: 편의 시설/서비스
The property was very nice but he did have a smell. The women’s bathroom was nice and clean.
2024년 3월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 3월 25일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms and common areas were very clean, quiet and breakfast was great. I would highly recommend
2024년 3월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 3월 25일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 - 훌륭해요

Sayra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hotel Staff 님, 2024년 3월 25일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 - 훌륭해요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of parking. Great breakfast
2024년 2월에 4박 숙박함
답변 제공: Kenny 님, 2024년 4월 1일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

4/10 - 별로예요

Anne Marie

좋아요: 직원 및 서비스
별로예요: 청결 상태
Specifically choice this hotel as if had a good rating and several people mentioned cleanliness. My room had a weird smell and sheets were dirty. Tv also did not work. I do not recommend.
2024년 2월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 3월 14일
Anne Marie,Thank you for taking the time to tell us about your stay. We appreciate your feedback and we use it to continually to improve our guests' experience.I am sorry to hear that you did not enjoy our property and that the TV did not work. However, it was fixed in just minutes after your check out. I wish you would have given us the opportunity to correct while you were here.We look forward to serving you again and if there is anything, I can do to assist you, please reach out.Kind regards,GMKatrina

10/10 - 훌륭해요

ISAGANI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 5박 숙박함
답변 제공: Hugo 님, 2024년 4월 1일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 - 훌륭해요

Angelique

Room was clean. Breakfast was hot and good. Potatoes, eggs, pancakes. Service and check-in was nice
2024년 2월에 2박 숙박함
답변 제공: Hotel Staff-1 님, 2024년 4월 1일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Hotel Staff-2 님, 2024년 4월 1일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 - 훌륭해요

denis

2024년 2월에 2박 숙박함
답변 제공: Hotel Staff 님, 2024년 3월 25일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 - 훌륭해요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very nice and helpful. Breakfast was good. Building clean.
2024년 2월에 2박 숙박함
답변 제공: Hotel Staff--8 님, 2024년 4월 1일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property in historic town.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Nikole

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a nice hotel. Very quiet. The desk staff were kind and helpful. It’s a little ways from the center of town, but not too far. We drove there in less than 8 minutes. There are no Ubers or Lyft services and the taxi guy took a long time to reply (not the hotels fault). But would’ve been cool if there was a shuttle to the town center. The staff member in charge of breakfast was a little gruff at times (she was having issues with the pancake maker). Our room had a weird smell but it didn’t affect our stay. Overall, we were very happy
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Krystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, updated rooms, friendly staff
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Maninder

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet neat place accessible to entire city
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Maria 님, Williamsburg

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Par

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jim 님, Covington

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in process was really easy. Everyone was very friendly.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Carlos R

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Manuel

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

pat 님, chester

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was excellent and we enjoyed breakfast
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Courtney

2023년 11월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 11월 20일
Thank you for taking the time to tell us about your experience at Holiday Inn Express & Suites of Culpeper VA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to help us make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future. We hope you enjoy your points that were added to your account. Again, thank you for choosing Holiday Inn Express & Suites, and if I can be of assistance to you, please contact me directly at 540-825-7444 or gm@culphotels.com.

10/10 - 훌륭해요

RICHARD 님, DUNSTABLE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are great!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Caroline

and the check in lady was extremely kind.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Kenny 님, Catasauqua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A
2023년 11월에 1박 숙박함

8/10 - 좋아요

Hugo

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly staff, clean accommodations and great breakfast bar. Loved having coffee, tea, hot water available 24/7.
2023년 10월에 2박 숙박함
답변 제공: Anonymous 님, 2023년 11월 9일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 - 훌륭해요

weizhen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would like to come back.
2023년 10월에 1박 숙박함
답변 제공: weizhen 님, 2023년 11월 9일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

8/10 - 좋아요

Julie 님, Indianapolis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Sally

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly front desk clerk. Very clean and comfortable room.
2023년 10월에 1박 숙박함
답변 제공: Sally 님, 2023년 11월 9일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 - 훌륭해요

Michael

2023년 10월에 1박 숙박함
답변 제공: Michael 님, 2023년 11월 9일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 - 훌륭해요

Julie

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jesus Enrique Padilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
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2023년 9월에 2박 숙박함
답변 제공: Jesus Enrique Padilla 님, 2023년 11월 9일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 - 훌륭해요

Lisa

2023년 9월에 1박 숙박함
답변 제공: Lisa 님, 2023년 11월 9일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

10/10 - 훌륭해요

Luisa

2023년 9월에 1박 숙박함
답변 제공: Luisa 님, 2023년 11월 9일
Thank you so much for your kind review!We really strive to make each guest's experience as positive as possible. It is nice to hear when we are successful. Thank you so much for taking the time to let us know about how we did. We consider all feedback as a gift, and an opportunity to become better at what we do. Again, thank you kindly for taking the time to share your experience with us, and the world!

6/10 - 괜찮아요

Beth

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Comfortable stay, friendly staff!
2023년 8월에 1박 숙박함

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful staff, room needed extra attention
The front desk staff was wonderful. The room needed some extra attention though, the AC unit vents were full of debris and dust and made for a slightly unpleasant stay
2023년 8월에 2박 숙박함