숙박 시설 정면 - 저녁/밤

더 코니스턴 인/여관 - 더 인/여관 컬렉션 그룹 여행 후기

4 out of 5
더 코니스턴 인/여관 - 더 인/여관 컬렉션 그룹
Hawkshead Road, Cumbria, Coniston, England

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 242개 이용 후기 중 118개" "
평점 8 - 좋아요. 242개 이용 후기 중 90개" "
평점 6 - 괜찮아요. 242개 이용 후기 중 24개" "
평점 4 - 별로예요. 242개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 242개 이용 후기 중 4개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Ginger 님, Morgan Hill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well equipped room, nothing was too much trouble / dining staff were spot especially the young lad from Yorkshire, polite, courteous and respectful A*****
2024년 3월에 1박 숙박함
답변 제공: Guest Experience 님, 2024년 3월 18일
Thank you for taking the time to send us your feedback, it’s a pleasure to read such a lovely review.I will ensure the team are in receipt of your kind words and we hope to see you again very soon.

10/10 - 훌륭해요

Garry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place would stay again thanks
2024년 3월에 1박 숙박함
답변 제공: Guest Experience 님, 2024년 3월 18일
Thank you for passing on your feedback. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

10/10 - 훌륭해요

Andrea 님, kenilworth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Apart from the awesome location, this is such a lovely Inn with excellent staff and food.
2024년 2월에 4박 숙박함
답변 제공: Guest Experience 님, 2024년 3월 18일
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Coniston Inn
Lovely cosy welcoming hotel. Good food relaxed environment.
2023년 10월에 3박 숙박함
답변 제공: Guest Experience 님, 2023년 11월 14일
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended
Location, rooms, food and service all fantastic. We will definitely stay again. Nothing too much for any of the staff.
2023년 10월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 11월 1일
Thank you for your review. I know the team would be thrilled to welcome you back to one of our Inn’s.

10/10 - 훌륭해요

Graham

연인과의 여행
What a beautiful place in beautiful surroundings.Staff couldn’t do more to and fantastic food and service 👍
2023년 10월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 11월 1일
Thank you for taking the time to share your feedback with us. It is truly appreciated. I will ensure your kind words get passed on.

8/10 - 좋아요

Gary

Excellent
2023년 10월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 10월 9일
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함
답변 제공: Guest Experience 님, 2023년 10월 3일
Thank you for your rating. We would love to welcome you back.

10/10 - 훌륭해요

Ian

좋아요: 편의 시설/서비스
Excellent hotel.
2023년 9월에 3박 숙박함
답변 제공: Guest Experience 님, 2023년 9월 11일
Thank you so much for sharing you feedback. We hope to see you again soon.

10/10 - 훌륭해요

Ruth Sasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our 2 night stay in Coniston. It was nice and quiet and we did a nice hike too
2023년 8월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 9월 7일
Thank you for taking the time to post your review. We are so happy that you had a great time with us!

10/10 - 훌륭해요

Hilary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Coming back
Another amazing stay. We will be back and have recommended it to family and friends.
2023년 8월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 9월 7일
Thank you so much for your review. It made our day! We can't wait to welcome you back.

8/10 - 좋아요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fine but not special. The room looked out on a wall but was clean and tidy and had enough space but no wow. Breakfast and dinner were fine, but not special.
2023년 7월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 7월 31일
Thank you so much for your feedback, I am pleased to hear you enjoyed your stay with us, Although, I am sorry that we missed the mark in some areas. I plan to share this feedback with staff to ensure that we address the issues immediately.

2/10 - 너무 별로예요

Dave

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very high cost and very negative experience. Real problem with smell from the septic field, even in your room. Rooms are very small and poorly designed. Major problem with constantly standing in line up to 10-15 minutes to order or do anything. Food quality is 5 out of 10 at best. NEVER EVER AGAIN! !
2023년 6월에 7박 숙박함
답변 제공: Guest Experience 님, 2023년 7월 31일
Guest satisfaction is a top priority of ours, and any feedback is greatly received. It assists us in highlighting any areas we may have fallen short in and helps enhance our guest experience. I would like to take this opportunity to assure you, your comments have been brought to the attention of our General and compliance Manager. Your points will be discussed and reviewed in depth and any necessary updates will be implemented. Please note, our team are always on hand to assist if there is anything you may require.

2/10 - 너무 별로예요

Kay yew

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff refuses to recognize our VIP Axess status with Expedia as they claimed no such agreement. Our room was a small dark attic type space with low angled ceilings and a tiny window that ruined our stay. Rest chef burned half the hot meals served and English b/f was the worst we eaten in our 8 nights visit to Lakes Dustrict. Highly recommend other guests avoid them.
2023년 7월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 7월 5일
Thank you for taking the time to share your feedback. Expedia VIP Access is honoured at a collection of properties on Expedia however, I am afraid we do not offer this benefit.

6/10 - 괜찮아요

Judith

2023년 6월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 6월 30일
Thank you for taking the time to share your rating.

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our family of four stayed here, and the bunk beds and room set up worked perfectly for us. We felt less cramped in the bedroom area than we did at other hotels, and we loved the towel heater, lantern for night walking, and the quiet and lovely location, which was perfect for a family looking to walk the trails.
2023년 5월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 6월 9일
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Monika

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Zu teuer und schlechter Service
Das Hotel liegt an einer schönen Lage. Das Zimmer ist grosszügig, jedoch hatten wir das Zimmerfenster gegen einen Schuppen und somit kein Tageslicht im Zimmer. Sehr schade den die Umgebung war wirklich schön. Wir fühlten uns aber wie in einem schwarzen Loch. Das frühstück war mässig. Die Auswahl beim warmen Essen war gross, jedoch bezweifeln wir dass das frisch gekocht wurde, da das Essen wenige Minuten nach dem bestellen bereits serviert wurde. Das Früchteangebot war sehr lieblos. Äpfel, Birnen und Bananen - überreif oder unreif. Beim Check-in wurde uns angeboten auf den Zimmerservice zu verzichten, was wir andeuteten anzunehmen. Jedoch waren die Anweisungen so schlecht zu verstehen, dass wir dann feststellen mussten, dass trotzdem jemand in unserem Zimmer war und unsere Kleider waren nicht mehr am selben Platz wo wir sie hinterlassen hatten. Tee/Kaffee wurde nicht aufgefüllt und Tassen waren noch schmutzig. Ganz klar mussten wir feststellen dass wir durch die Hotels.com Buchung benachteiligt wurden und das schlechteste Zimmer erhielten. Zudem darf man bei über 200 Pfund pro Nacht einen besseren und freundlicheren Service erwarten.
2023년 5월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 5월 23일
Thank you so much for letting us know about your concerns. We’re sorry that we failed to make your visit as enjoyable as it could have been. We will keep your feedback in mind moving forward. We hope you give us another chance. We will do our best to deliver the exceptional stay we know we can.

10/10 - 훌륭해요

Yumiko

2023년 5월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 5월 9일
Thank you for your rating. We would love to welcome you back.

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautifully English! Great room, great food, friendly and very helpful staff. Just delightful.
2023년 4월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 4월 25일
Thank you for taking the time to share your feedback. We can't wait to welcome you back.

10/10 - 훌륭해요

Andrew

2023년 4월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 4월 21일
Thank you for your rating. See you again soon.

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Guest Experience 님, 2023년 3월 27일
Thank you for rating. See you soon.

10/10 - 훌륭해요

Sinan

2023년 2월에 1박 숙박함
답변 제공: Guest Experience 님, 2023년 3월 2일
Thank you for your rating. We hope to see you again soon.

8/10 - 좋아요

c

가족 여행
좋아요: 청결 상태
Nice Situation and great you can take your dog
Great that you could take your dog to a hotel, the room was clean and the bathroom a good size. We paid top top dollar and for that I would not rate it as highly as if we had paid the £129 it was advertised for on the day we arrived on a site as we paid £248 a night. The situation is lovely and would presume if you were on the corner being close to the road that would not be an issue. We had a room with a view so would not pay the extra. Our bedroom was apparently a king size, glad I am not nearer 6ft tall as my feet certainly would be over the end of the bed. The rooms was clean and tidy as was the bathroom and the staff we encountered were all very pleasant. The down side, the room was beyond hot on a mild autumn day, the bathroom has been refurbished but the shower is awful, its what I would class as an old fashioned square with a large step up, when getting in\out the door only half opens so you have to access sideways and getting out reach across to the radiator to balance yourself. The food was okay but we decided to only eat 1 and not 2 nights, the fashion is to scan the QR code for the menu and the site was down so as 1 was gluten free after getting the paper allergen copy off the staff and a lot of backwards and forwards to the bar to ask yet another questions I placed the orders, 1 was missed off when the meals arrived and so got theirs after we had all started. All in all lovely location just needs more attention to service and still would not pay £248p\n
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyable visit
Really enjoyable.
2022년 9월에 2박 숙박함
답변 제공: Guest Experience 님, 2022년 9월 30일
Thank you for taking the time and passing on your feedback, it is always gratefully appreciated. We are delighted you enjoyed your experience with us and look forward to seeing you again soon.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel
We had a lovely time its a beautiful hotel in a beautiful part of the world just outside the village of Coniston. The grounds are lovely and well kept. Staff friendly and helpful
2022년 9월에 3박 숙박함
답변 제공: Guest Experience 님, 2022년 9월 30일
Thank you for taking the time to send us your feedback, it’s a pleasure to read such a lovely review.I will ensure the team are in receipt of your kind words and we hope to see you again very soon.

10/10 - 훌륭해요

MALICA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is just a gem! Love the location of it - right on the lake, quiet and safe. The rooms are clean and nicely decorated. The restaurant on the premises is a big plus. The staff is super friendly! Highly recommend this place. Will book again next time we are in the area.
2022년 9월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 9월 20일
Thank you for taking the time to send us your feedback, it’s a pleasure to read such a lovely review.I will ensure the team are in receipt of your kind words and we hope to see you again very soon.

8/10 - 좋아요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: Guest Experience 님, 2022년 9월 16일
Thank you for your rating. We hope to see you again soon.

10/10 - 훌륭해요

Svetlana

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room and friendly staff. Close to the lake and would have been a great view if weather had have been better
2022년 9월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 9월 13일
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us and look forward to seeing you again soon.

10/10 - 훌륭해요

Matthew 님, Calgary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay in Coniston. Great food and drinks and the views were amazing. Loved the dogs everywhere and being able to walk from the Inn into town. If you can make it up the Old Man, it's worth the effort. Lovely part of the world! Thanks!
2022년 9월에 4박 숙박함
답변 제공: Guest Experience 님, 2022년 9월 9일
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 4박 숙박함
답변 제공: Guest Experience 님, 2022년 8월 15일
Thank you for your rating. We hope to see you again soon.

8/10 - 좋아요

Tania

좋아요: 청결 상태, 직원 및 서비스
2022년 8월에 4박 숙박함

10/10 - 훌륭해요

K D

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Coniston In
Lovely hotel. Room was very clean, bed comfy. It's in a brilliant location and the staff were very friendly and professional.
2022년 7월에 3박 숙박함
답변 제공: Guest Experience 님, 2022년 8월 15일
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us and look forward to seeing you again soon.

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place to stay Staff were first class
2022년 7월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 8월 15일
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.

8/10 - 좋아요

Torbjörn

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 6월에 4박 숙박함
답변 제공: Guest Experience 님, 2022년 7월 3일
Thank you for your rating. We hope to see you again soon.

10/10 - 훌륭해요

Gina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From checking in to checking out nothing was to much trouble for the team . The breakfast team was really helpful
2022년 6월에 3박 숙박함
답변 제공: Guest Experience 님, 2022년 7월 1일
Thank you for taking the time to share your experience with us. Feedback from our guests is valuable. We are pleased you enjoyed your stayed and we hope to see you again soon.

10/10 - 훌륭해요

Kristen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great family stay with breakfast included
We booked a family room which had a king and a set of bunkbeds. Perfect for family travel! Food was excellent and we loved being able to eat dinner on property and have breakfast included. Very clean and well decorated. Special place!
2022년 6월에 3박 숙박함
답변 제공: Guest Experience 님, 2022년 6월 21일
Thank you for taking the time to share your experience with us. Feedback from our guests is valuable. We are pleased you enjoyed your stayed and we hope to see you again soon.

8/10 - 좋아요

John

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 6월에 4박 숙박함
답변 제공: Guest Experience 님, 2022년 6월 13일
Thank you for your rating. We hope to see you again soon. :)

6/10 - 괜찮아요

James

2022년 6월에 3박 숙박함
답변 제공: Guest Experience 님, 2022년 6월 13일
Thank you for your rating. We hope to see you again and provide you with the experience we are known for.

8/10 - 좋아요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great st aff
The real question is would you stay again The answer is yes Great staff Only negative rooms not serviced during stay but no problem getting fresh towels and tea/coffee supplies
2022년 5월에 2박 숙박함
답변 제공: Guest Experience 님, 2022년 6월 13일
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us. Your comments will be passed on the team, both positive and constructive. We look forward to seeing you again soon.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food good, though, being part of a group, the menu didn't change; service friendly and helpful; hate duvets on beds, no blankets available. Lovely setting; lawns down to the lake; easy parking
2022년 5월에 3박 숙박함
답변 제공: Guest Experience 님, 2022년 6월 13일
Thank you for finding the time to share the details of your recent visit. I will ensure your comments make it back to the team. However, In the future if you ever are need of anything, please speak to a member of staff and we will do our best to assist.

10/10 - 훌륭해요

Silviu

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 2박 숙박함

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: Guest Experience 님, 2022년 4월 26일
Thank you for your rating. See you again soon.

10/10 - 훌륭해요

John Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing trip to the Coniston inn
Amazing trip to the Coniston inn! Loved the view of the lake from the room and the walk from the hotel grounds to the pier just topped it off. Hotel staff were very friendly.
2022년 4월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 6월 13일
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your stay with us and look forward to welcoming you back in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend in Lakes
Lovely hotel, v spacious room. Had been contacted beforehand to warn of scaffolding and advise we would get a discount which was much appreciated. I think we got a larger room than we booked whivh was also great. Lots of parking, good location, eay walk to village/lake. Food in hotel at eve amd breakfast was very good, great choice of drinks and even 20% off for NHS staff!! Only feedback would be our room was very warm even when we left windows open all day/night and no heating on which for March was a surprise ebven on a sunny weekend. Staff were lovely and welcoming, really helpful and friendly.
Hotel jetty
View of lake from hotel grounds
2022년 3월에 2박 숙박함
답변 제공: Guest Experience 님, 2022년 3월 30일
Thank you for your positive and constructive feedback. I will ensure your feedback is passed on to be reviewed. Guest satisfactory is a top priority of ours and we are always looking at ways to improve our guest experience. We hope to welcome you back in the future.

10/10 - 훌륭해요

Rachel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 3월 30일
Thank you for your rating. We hope to see you again soon. :)

8/10 - 좋아요

Wrong

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros - beautiful setting beside water with great view of Old Man Coniston. Lovely walks in every direction. Plenty of excellent outdoor seating and parking. Relaxed dining. Friendly staff. Great breakfast. Good shower with plenty of hot water. Great nights sleep in quiet location. Very helpful Tourist Information nearby. Cons - not happy to be told on check in that our room wouldn’t be serviced during our stay. Evening meals served lukewarm, which was a shame as food very good.
2022년 3월에 2박 숙박함
답변 제공: Guest Experience 님, 2022년 3월 29일
Thank you for your positive and constructive feedback. I will ensure your feedback is passed on to be reviewed. Guest satisfactory is a top priority of ours and we are always looking at ways to improve our guest experience. We hope to welcome you back in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 3월에 1박 숙박함
답변 제공: Guest Experience 님, 2022년 3월 21일
Thank you for your rating, we hope to see you again soon.