쿠페코이 리조트

“The room was clean; however, the air conditioning had a slightly musty smell. Unfortunately, the experience was disrupted when housekeeping knocked on our door before 10:00 a.m. and informed us that checkout time was 10:00 a.m. This was incorrect, as I had confirmed that checkout was at 11:00 a.m. I raised this with the front desk, as guests should not be disturbed before the official checkout time. Due to this experience, I would not recommend this accommodation to my medical team, friend or...

“The hotel itself is in great condition and looks well maintained, which makes the experience even more disappointing. Unfortunately, the service is on the level of a hostel rather than a proper hotel. The staff give the impression that they’re doing you a favor instead of simply doing their job, which makes interactions frustrating. Room service is practically nonexistent. Our room was cleaned, but no fresh shampoo or shower gel was provided. After calling four times with no result, I had to...

“Beautiful resort. Staff are amazing, Wanda at the pool is such a great person and always ready to help. A shout out to Shakira and Elvin at the Infinity restaurant, amazing and caring staff, always making sure guests are comfortable. ”

“Very friendly staff. They went above and beyond. ”

“Wait times for the food was very long. We did all inclusive and sometimes had to wait more than 90 minutes for our food. ”

“Muy bueno el area para desayunar”

“Good location, walkable distance of various kinds of restaurants and supermarket.”

“Pool, Beach , restaurants , shops , coffee / snack bar , what’s there not to love! We used the very nice gym daily although an extra charge of 5/6$ per visit . Bartender at the main pool bar was fabulous ! Rolls weee comfortable , my boys loved the Murphy beds . Market close by , can walk to all the restaurants . Booked a second floor villa and it was perfect ! Loved this resort for our family spring break ! ”