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6/10 - 괜찮아요
HEERI
2020년 1월 12일
좋아요: 직원 및 서비스, 객실의 편안함
Amazingly kind staffs.
Nice lake view from balcony.
I stayed 3 nights. 1 time I should have to go other hotel nearby for breakfast.10 minutes by car.
It is understandable that with few guests the Hotel may don’t want or it doesn’t make sense economically, preparing big buffet breakfast.
But they need to mention about this changing situations at reservation page not when I do check-in.
For go to other place for breakfast they asked me to book a free shuttle bus a day before. I made it as 7:30am, anyway there are shuttles just 2 times for breakfast.
Me and my parents went out to the meeting point(main gate) on 7:20am but till 7:45am I couldn’t see the bus and the gate guard was just continued say “2 minutes”.
Because of my father has diabetes he need to take a meal and medicine on time so I decided grabbed taxi for go to have breakfast.
Again. The staffs are kind and the surrounding is full of nature. This hotel has beautiful outfit.
But they need to understand what is right hospitality service.
It was pleasure to facing smiley face for ask favors. In the other side I felt bit sad why this young staff say to me sorry for explain to go other hotel early in the morning for breakfast.
Staffs are for supply nice service not for begging matter of system.
I wish this place become batter.
HEERI
2020년 1월에 3박 숙박함