Had high hopes after reading the positive reviews. I feel that people have lowered their expectations because this is a “homestay” and the hosts are nice and attentive. We found most of what they had to say was apologies about what problems existed, which were numerous.
Housekeeping only showed up once to clean our room during a 5 day stay, even after we asked multiple people for them to come by. You can tell that they never clean the high parts of the room or anything involving moving furniture, resulting in thick cobwebs and lots of dust. They frequently threw trash into the communal bike baskets. Laundry is double the rate of most other locations and they couldn’t provide this service as they did not have a dryer and it was raining (how do they wash towels/sheets?)
Balcony doors not have a way to open/close once you are outside.
Superior rooms do not have a water heater. Even on the day that we were the only people staying in the building, there was no hot water. Shower had poor water pressure.
The 4 pool chairs are squished together, rusted, old, and you wouldn’t want to sit on them with your bare skin touching.
There is only one dining table inside for guests to have breakfast if it rains.
They provide a kettle and teapot, but no tea or coffee (even to purchase) despite there being a fully stocked mini bar and snacks.
Other thoughtless touches. The owners clearly have no intention to improve upon.