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샤이닝 리버사이드 호이안 부티크 앤 스파 여행 후기

4 out of 5
샤이닝 리버사이드 호이안 부티크 앤 스파
Tran Nhan Tong, Cam Chau, 191, Hoi An, Quang Nam Province

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 18개 이용 후기 중 15개" "
평점 8 - 좋아요. 18개 이용 후기 중 1개" "
평점 6 - 괜찮아요. 18개 이용 후기 중 2개" "
평점 4 - 별로예요. 18개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 18개 이용 후기 중 0개" "

9.4/10

청결 상태

10/10

직원 및 서비스

10/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태
Very happy with our stay at Shining Riverside. Staff were wonderful. The hotel was clean and quiet. Lovely pool
2024년 2월에 5박 숙박함
답변 제공: Hotel Management, 님, 2024년 2월 26일
Dear Michael, Warm greetings from Shining Riverside Hoi An Boutique and Spa! Thank you very much for taking time sharing your good reviews. We all team of Shining Riverside Hoi An Boutique and Spa always make efforts to provide best services to all our valued guests.We are delighted to know that you had great time at Hoi An last time and we are looking forward to welcoming you back to our resort soon.With best regards,

10/10 - 훌륭해요

Yannis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 5박 숙박함
답변 제공: Hotel Management, 님, 2024년 2월 3일
Dear Yannis, Warm greetings from Shining Riverside Hoi An Boutique and Spa! Thank you very much for taking time sharing your good reviews. We all team of Shining Riverside Hoi An Boutique and Spa always make efforts to provide best services to all our valued guests.We are delighted to know that you had great time at Hoi An last time and we are looking forward to welcoming you back to our resort soon.With best regards,

10/10 - 훌륭해요

Ellen Gunn t.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vi likte oss gidt og kommer gjerne tilbake om vi kommer til hoi an.
2023년 11월에 3박 숙박함
답변 제공: Hotel Management, 님, 2023년 11월 26일
Dear Ellen Gunn, Warm greetings from Shining Riverside Hoi An Boutique and Spa! Thank you very much for taking time sharing your good reviews. We all team of Shining Riverside Hoi An Boutique and Spa always make efforts to provide best services to all our valued guests.We are delighted to know that you had great time at Hoi An last time and we are looking forward to welcoming you back to our resort soon.With best regards,

10/10 - 훌륭해요

Katie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved everything about our stay at The Shining Riverside
2023년 8월에 6박 숙박함
답변 제공: Hotel Management, 님, 2023년 9월 2일
Dear Katie, Warm greetings from Shining Riverside Hoi An Boutique and Spa! Thank you very much for taking time sharing your good reviews. We all team of Shining Riverside Hoi An Boutique and Spa always make efforts to provide best services to all our valued guests.We are delighted to know that you had great time at Hoi An last time and we are looking forward to welcoming you back to our resort soon.With best regards,

6/10 - 괜찮아요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant Stay in Hoi An
I stayed at this hotel for 5 nights in August Very busy hotel … lots of families / kids No air conditioning in common areas Great service in restaurant at breakfast Free use of bicycles Good simple breakfast Mini bar fridge too small for large water bottles snd they are needed as you go through a lot of water … takes ages to cool Good service Large pool and shaded in afternoon Cold aircon in rooms Large comfortable beds Small safe - doesn’t fit laptop Good size balcony with chairs with nice view over fields Easy walk to old town 1.5 km or short Grab ride
View from room
New bridge nearby close to completion
2023년 8월에 5박 숙박함
답변 제공: Hotel Management, 님, 2023년 8월 16일
Dear Dominique, Warm greetings from Shining Riverside Hoi An Boutique and Spa! Thank you very much for taking time sharing your good reviews. We all team of Shining Riverside Hoi An Boutique and Spa always make efforts to provide best services to all our valued guests.We are delighted to know that you had great time at Hoi An last time and we are looking forward to welcoming you back to our resort soon.With best regards,

6/10 - 괜찮아요

Daniel

가족 여행
Air conditioning was only partially acceptable and the pool was not clean. Our son developed conjunctivitis after swimming in their pool. We left a day early because hotels conditions.
2023년 8월에 2박 숙박함
답변 제공: Hotel Management, 님, 2023년 8월 31일
Dear DanielThank you for your recent visit and for having taken the time to provide us with the feedback.We are so disappointed to hear your feedback.We apologize if this did not meet your expectations. We also cannot find any record of your stay with us. But please rest assured that your feedback is greatly appreciated and we will be check and taken seriously in order to improve the level of service provides to our guests in the future. We wish you and your loved one all the best and please come and stay with us soon.

10/10 - 훌륭해요

Kam Hon

2023년 6월에 3박 숙박함
답변 제공: Hotel Management, 님, 2023년 6월 23일
Dear Kam Hon ,Thank you for taking the time to leave such a lovely review of your recent stay at Shining Riverside Hoi An Boutique and Spa.I am delighted to see that you enjoyed your stay with us ! I am so proud of each every team member here and the amazing services which they provided, so it fills me with great joy to see all the names you have mentioned. Needless to say we will share your comments with them to show that their commitment to service excellence is noticed by our guests.I look forward to being able to welcoming you again in the not so distant future,Warm Regards ,Hotel Management,

10/10 - 훌륭해요

Sanjay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Hotel Management, 님, 2023년 5월 14일
Dear Sanjay,Thank you for taking the time to leave such a lovely review of your recent stay at Shining Riverside Hoi An Boutique and Spa.It is our joy to know you had a lovely stay with our hotel. Your kind words overwhelm us and I will definitely let the team know, most especially with Kim Chi and Vi on how pleased you were during your stay.We hope and looking forward to having the pleasure of welcoming you back. To enjoy our best available rates and vacation packages, please do visit the hotel's website.Warm Regards ,Hotel Management,

10/10 - 훌륭해요

robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really cute & great boutique hotel option for a stay in Hoi An! Hotel was well designed and nice quality, with all the needed options for a visitor (nice pool, great morning view of fields/river…wake up to the sounds of roosters!, bikes ok property to get around town, motorbike rentals). Staff was super friendly and accommodative, and English friendly. Only minor ding is there wasn’t a bar option really on property. Would definitely return!
2023년 5월에 3박 숙박함
답변 제공: Hotel Management, 님, 2023년 5월 14일
Dear robert ,Thank you for taking the time to leave such a lovely review of your recent stay at Shining Riverside Hoi An Boutique and Spa.I am delighted to see that you enjoyed your stay with us ! I am so proud of each every team member here and the amazing services which they provided, so it fills me with great joy to see all the names you have mentioned. Needless to say we will share your comments with them to show that their commitment to service excellence is noticed by our guestsI look forward to being able to welcoming you again in the not so distant future,Warm Regards ,Hotel Management,

10/10 - 훌륭해요

Loreto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 2박 숙박함
답변 제공: Hotel Management, 님, 2023년 5월 17일
Dear Loreto ,Thank you for taking the time to leave such a lovely review of your recent stay at Shining Riverside Hoi An Boutique and Spa. I am delighted to see that you enjoyed your stay with us ! I am so proud of each every team member here and the amazing services which they provided, so it fills me with great joy to see all the names you have mentioned. Needless to say we will share your comments with them to show that their commitment to service excellence is noticed by our guests I look forward to being able to welcoming you again in the not so distant future,Warm Regards ,Hotel Management,

10/10 - 훌륭해요

Margrethe

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience!
Beautiful pool area and clean rooms. We also enjoyed the breakfast and the spa. Not too far from the city and the beach by bike. Everything you need in Hoi An :)
2023년 4월에 4박 숙박함
답변 제공: Hotel Management, 님, 2023년 5월 1일
Dear Margrethe, Greetings from Shining Riverside Hoi An Boutique and Spa! Thank you very much for your choosing Shining and taking your valuable time to share your positive comment. We are very happy to learn that you had a wonderful stay with us, especially your comments regarding to the friendliness of our team member, food and standard services. We do hope that this positive review will help our future guests to make a decision to visit us.One again, thank you and we look forward to the pleasure of welcoming you back to Shining Riverside Hoi An Boutique and Spa. With warm regards, Hotel Management,

10/10 - 훌륭해요

Christa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just returned home after 3 weeks in Vietnam. We spent 7 days at the Shining Riverside during our vacation. We are a family of 4 with 2 boys aged 12 and 14. We are still missing the people we encountered at this hotel and we checked out a week ago. I'm not the type of person who typically returns to tye same place twice. But I have tonsay, if we ever return to Hoi An we will absolutely be staying at the Shining Riverside again. It truly felt like home - from the moment we walked in the doorhaving veen greeted by KimChi who was a great first point of contact. She gave us a tour and even walked us directly to our room after providing us with a wrlcome drink. She took extra steps to ensure we were connected with a highly recommended tailor and made many suggestions to help us have the best time in Hoi An. We were also thankfully for Vi who often worked the evening shift. She provided us with recommendatioms for restaurants and activitities, etc.and was such a heartwarming pleasant person to chat with. Trang in the dining area was also the best. My boys loved her and we enjoyed our greetings amd conversations with her. Phuc (spellimg my be incorrect) at the front desk.was also a pleasure and ensured to handle any questions or request we had immediately, as did every other person we encountered. Our room was cleaned very well daily and getting into the spa on 2 different ocassions was, even at the last minute, was hassle free. We felt cared for at this hotel and hospitality amazed
2023년 4월에 6박 숙박함
답변 제공: Hotel Management 님, 2023년 5월 1일
Dear Christa,Thank you for taking the time to leave such a lovely review of your recent stay at Shining Riverside Hoi An Boutique and Spa.It is our joy to know you had a lovely stay with our hotel. Your kind words overwhelm us and I will definitely let the team know, most especially with Kim Chi and Vi on how pleased you were during your stay.We hope and looking forward to having the pleasure of welcoming you back. To enjoy our best available rates and vacation packages, please do visit the hotel's website.Warm Regards ,Hotel Management,

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and Peaceful Hotel to Enjoy Hoi An
Quiet and peaceful location away from the main tourist crowd. The hospitality shown by the hotel staff was very friendly and welcoming. Convenient location to visit the famous Old Town of Hoi An.
2023년 3월에 2박 숙박함
답변 제공: Hotel Management, 님, 2023년 3월 19일
Dear John,Greetings from Shining Riverside Hoi An Boutique and Spa!Thank you very much for your choosing Shining and taking your valuable time to share your positive comment. We are very happy to learn that you had a wonderful stay with us, especially your comments regarding to the friendliness of our team member, food and standard services. We do hope that this positive review will help our future guests to make a decision to visit us.One again, thank you and we look forward to the pleasure of welcoming you back to Shining Riverside Hoi An Boutique and Spa.With warm regards,Hotel Management,

10/10 - 훌륭해요

ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning hotel
Gorgeous hotel, we stayed in the executive suite and it was one of the most beautiful rooms and views I have ever seen. Drinks were great, delicious food, stunning location. Could not ask for more! The staff made our stay incredible too; Hau, Ai, Vy, Quoc and Trang really stood out as going above and beyond- we decided to stay for an extra night as we loved the hotel and pool so much and the staff did everything they could to make our room change seamless. Would 100% recommend!
2023년 2월에 2박 숙박함
답변 제공: Hotel Management, 님, 2023년 3월 19일
Dear ashley,Greetings from Shining Riverside Hoi An Boutique and Spa!Thank you very much for your choosing Shining and taking your valuable time to share your positive comment. We are very happy to learn that you had a wonderful stay with us, especially your comments regarding to the friendliness of our team member, food and standard services. We do hope that this positive review will help our future guests to make a decision to visit us.One again, thank you and we look forward to the pleasure of welcoming you back to Shining Riverside Hoi An Boutique and Spa.With warm regards,

10/10 - 훌륭해요

Sverre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk hotell i Hoi An, Vietnam.
Om dere skal til Hoi An ville jeg absolutt valgt Shining Riverside Boutique & Spa. Et lekkert hotell med basseng, nydelig interiør, god frokost, komfortable senger og hyggelig betjening, til en fornuftig pris. Ca 2 km fra sentrum av gamlebyen, men med gratis sykler fra hotellet "ruller" du raskt inn til det Hoi An du høyst sannsynlig kom for å se.
2023년 2월에 4박 숙박함
답변 제공: Hotel Management, 님, 2023년 3월 19일
Dear Sverre,Greetings from Shining Riverside Hoi An Boutique and Spa!Thank you very much for your choosing Shining and taking your valuable time to share your positive comment. We are very happy to learn that you had a wonderful stay with us, especially your comments regarding to the friendliness of our team member, food and standard services. We do hope that this positive review will help our future guests to make a decision to visit us.One again, thank you and we look forward to the pleasure of welcoming you back to Shining Riverside Hoi An Boutique and Spa.With warm regards,

10/10 - 훌륭해요

VERONIQUE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vaut ses étoiles
Très bon hôtel avec un accueil souriant et un personnel toujours prêt à vous aider ! Confort et espace appréciable. Bien situé à mi-chemin entre la vieille ville les rizières cocoteraies et les plages. pdj à revoir...
2022년 9월에 6박 숙박함
답변 제공: Nhi Le 님, 2022년 10월 7일
Dear Veronique,Thank you so much for your review.Shining Riverside Hoi An Boutique and Spa

10/10 - 훌륭해요

Jenny 님, Viet nam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Khách sạn rất đẹp, nhân viên thân thiện! Phòng sạch sẽ, ăn sáng rất ngon.
2020년 7월에 1박 숙박함