“Hala at the front desk was friendly and very helpful. When we needed something like robes or towels the staff was very attentive. The room was spotless and spacious. The bed and bedding was so comfortable we slept late every morning. Great shower and nice products. Loved the big sink:)
The hot tubs were delightful. The patio was a nice place to sit outside. They can use a few more umbrellas and perhaps get the corners when sweeping- not sure what that feathery stuff was:(.
Loved this place and...
“We had 6 days in Haifa and liked this location and having cooking facilities. These aspects worked well. We also like the size and layout of the bathroom.
The instructions for the check-in worked well, and every question we asked was answered quickly and very helpfully. This was super helpful.
In line with other reviews, there is a restaurant below and there was some noise from that. It bothered us sometimes more than others.
The layout is as in the online pictures, so it was not a...
“Big enough to stay comfortable. Modern and clean. Easy access to mall connected to Hotel to shop in supermarket and also some discount on Italian and Asian restaurants in the mall for hotel guests. Suggest to business travelera concerning free wifi, free breakfast and free parking.”
“Hotel needs renovation in public spaces the tiles are from the 60” in hallway to the pool and exercise room. The carpet need to be update in the lobby. The floor in bathroom bathrooms. Need replacement. Same in the dining room area.”
“The good: location and view. Right on the beach.
The ugly: the pictures I saw when booking are not at all what we got. The bathroom was full of mold (we complained and no one came back to clean), mattress and bedding with stains of urine!! (we complained and we were told we are overreacting and this is “normal”; they did bring new bedding but also not really clean so we got our own). We wanted to leave and get a refund but they did not agree to they, and only offered to change a room (same...