6/10 - 괜찮아요
leann
단체 여행
2024년 5월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our AC did not work in our room. we called the front desk and they did not have any other rooms available. I had to Google the thermostat and asked for batteries to change out so it would work still did not work and then I finally figured out how to reset the thermostat, but that was after sleeping in the heat all night. The man working said he would comp our room but then when we checked out this morning, the lady said we would have to call back and talk to him. She didn’t know anything about it and would give us 10,000 points which did not pop up either.