Hi Byung! Thanks for the perfect rating! We appreciate you choosing our hotel and hope you'll be back!

Dennis, thank you for sharing your thoughts. We're pleased to hear that you enjoyed your stay at Hilton Garden Inn Downtown Dallas overall. While not complimentary, our restaurant is open for breakfast 7 days/week. We also offer complimentary coffee in the lobby from 6am-10am daily. We appreciate your feedback regarding the morning amenities and will consider it as we strive to enhance guest experiences. We hope to welcome you back again soon.

Joanne, thank you for your wonderful feedback! The Hilton Garden Inn Downtown Dallas is thrilled you enjoyed the clean accommodations, spacious room, and convenient location. Our team members look forward to welcoming you back on your next visit!

Whitnii, thank you for your feedback. It's great to hear that the view and the cleanliness of the rooms met your expectations. The central location of the hotel can present some challenges, but the team strives to ensure a pleasant stay for all guests. Your comments regarding the breakfast options and room conditions have been noted. We value your input and appreciate your perspective. Safe travels, and thank you for staying with us.

Agustin, thank you for your positive rating of the Hilton Garden Inn Downtown Dallas. We're delighted you had a great experience and look forward to welcoming you back soon!

Thank you for sharing, Christopher!At Hilton Garden Inn Downtown Dallas, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

Jessica, thank you for your wonderful feedback! The team at Hilton Garden Inn Downtown Dallas is delighted to hear you had such a great experience. We look forward to welcoming you back on your next visit!

Bryan, thank you for your feedback. We appreciate you taking the time to share your experience. Your comments are valuable to us, and we'll use them to make improvements. We hope to have the opportunity to serve you better in the future.

Damien, we're thrilled you had a pleasant experience at Hilton Garden Inn Downtown Dallas. It's wonderful to hear your praise towards our team members' friendliness. We look forward to welcoming you back in the future.

Ricardo, we sincerely regret to hear about the unexpected family emergency you experienced. It's clear that the handling of your cancellation wasn't as you expected. We always aim to provide flexible options to our guests, so this situation isn’t typical of our normal practices. We encourage you to reach out to our customer service team or the booking platform where the initial reservation was made, to resolve this issue. We hope you consider choosing us in the future, when your circumstances allow.

Amy, thank you for your rating on Expedia. While a moderate score suggests you had a satisfactory stay at Hilton Garden Inn Downtown Dallas, we're always aiming for the highest guest satisfaction. Should you wish to share any specifics of your experience that could be improved upon, we would highly appreciate your feedback. We look forward to serving you better in the future.

Federico, lamentamos saber que tu reciente estadía no cumplió con tus expectativas. Sus comentarios sobre el mantenimiento son importantes para nosotros y sin duda los compartiremos con los miembros de nuestro equipo para seguir mejorando. Nos esforzamos por ofrecer una mejor experiencia durante su próxima visita.

Arif, it's wonderful to know you had an excellent stay at the Hilton Garden Inn Downtown Dallas. We'd love to have you back for another stellar experience! Your return is eagerly awaited.

Jane, we're thrilled that Hilton Garden Inn Downtown Dallas served you and your family well during your time of need. It's great to hear how much you enjoyed the comfortable rooms and our restaurant's breakfast service. We are conveniently located nearby Baylor Hospital, and we're glad you took full advantage of it. The Hilton Garden Inn Downtown Dallas team looks forward to serving you and your family again in the future.

Karen, it's wonderful to hear you found Hilton Garden Inn Downtown Dallas to be a delightful place to stay, and our front desk team provided a warm and supportive service. However, we regret to hear about your less than stellar experiences in the dining area. We'll certainly communicate this to our culinary colleagues to improve our guest experience. We look forward to providing an overall better experience on your next visit.

James, thank you for your outstanding rating of Hilton Garden Inn Downtown Dallas. We are thrilled that you had a stellar experience and we're looking forward to your next visit. Thanks for choosing us for your accommodations in downtown Dallas.

Adriana, we take note of your concern regarding cleanliness, which forms a crucial part of our commitments. Rest assured that we constantly work towards maintaining high standards of cleanliness. Thank you for bringing this to our attention so that we can strive to improve.

Jinji, it's disheartening to learn about your recent experience. Our intention is always to provide an enjoyable stay, and we're sorry if we didn't meet your expectations. We welcome the opportunity to make amends and hope to have the chance to serve you better in the future.

Chris, it's disappointing to hear your recent stay didn't meet the usual standards you've experienced during your previous visits. We apologize for any discomfort with the room temperature and cleanliness. You can rest assured this isn't our standard practice and we'll certainly utilize your remarks to ensure improvements. Thanks for your feedback and we hope to have the opportunity to provide a more exceptional stay in the future.

Tracy, it's wonderful to hear that you enjoyed staying at the Hilton Garden Inn Downtown Dallas. We're delighted that you found our establishment pleasing. We aim to consistently offer exceptional experiences and your feedback is greatly appreciated. We eagerly await your return!

Thomas, thank you for taking the time to share your experience. We're thrilled you enjoyed your stay at Hilton Garden Inn Downtown Dallas. Our team members, like David, always strive to provide exceptional service. We're looking forward to welcoming you back for another splendid visit in the future.

Sandy, we recognize your recent experiences did not meet your expectations. It's disheartening to learn about the rooftop situation and difficulties with some amenities. These instances are not reflective of the usual high standards we hold ourselves to at Hilton Garden Inn Downtown Dallas. Your feedback will be implemented to enhance future guest experiences. We still believe we can provide the superior experience for which our hotels are known and we hope to have the opportunity to prove that on a future visit.

Thank you for sharing your thoughts with us, Wesley!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hilton Garden Inn Downtown Dallas.

Jerri, thank you for your kind words about your recent stay at the Hilton Garden Inn Downtown Dallas. It's wonderful to hear that our caring team member, Jerry, provided outstanding service and was a bright spot after your long day. We agree, his efficiency and kindness certainly showcase what our hotel strives to offer all our guests. We hope to be your go-to destination in Dallas in the future.

Young Il, thank you for taking the time to rate your stay. We strive to deliver a great guest experience, and it appears we fell short during your visit. Please do feel free to share any specifics on how we can improve, and we trust your next stay will reflect our commitment to your satisfaction.

Erika, we regret to hear about the delay you experienced during check-in because of reservation discrepancies. Typically, reservations made via different platforms sync seamlessly with our system, but this appears to be an issue on Expedia's end. Please know that we encourage guests to book direct for the guaranteed best rate and the ability to earn Hilton Honors points. We appreciate your patience in this matter and hope for a smoother experience in the future.

We appreciate you taking the time to share your feedback, Ling.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

Thank you for the great rating, Lenier!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hilton Garden Inn Downtown Dallas! We hope you plan on staying with us again soon!We're looking forward to your next visit!

Cyle, we regret to hear that you found the comfort of our beds and pillows not up to your expectations. Improving our guest's sleep experience is high on our list of priorities. We appreciate your feedback and will certainly take it into account as we continuously strive to enhance our hospitality.

Briana, thank you for staying at the Hilton Garden Inn Downtown Dallas and for your wonderful rating! We're thrilled to see you had a fulfilling experience. We hope to welcome you back in the near future. Safe travels!

Mark, thank you for sharing your experiences at Hilton Garden Inn Downtown Dallas. We're pleased the central location worked well for you regarding dining options and transport links. We appreciate your comment about the hotel's appearance, rest assured, we're constantly working on improving our facilities. Looking forward to your next visit.

We appreciate your lovely rating, Katie!The satisfaction of our guests is important to us so we can't wait to see you back again at Hilton Garden Inn Downtown Dallas soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

Regina, it's regrettable to hear that your experience with us didn't meet expectations. We're sorry for any issues you encountered with room cleanliness and the provision of towels. We hear your comments about the odors on your floor and assure you they are not reflective of the experience we strive to offer. We're also saddened to hear that the bed wasn't to your liking. Your feedback is valuable and we are confident that improvements can be made on these areas moving forward. We hope for the chance to better serve you in the future.

Sarah, it's good to hear that you found our team members nice. We're always striving to offer premium service and competitive prices. Your feedback about the valet parking is appreciated and we'll consider it in our ongoing efforts to improve our guest's experience. We hope you'll choose us again for your Dallas accommodations.

Karen, thank you for your feedback about your stay at the Hilton Garden Inn Downtown Dallas. We understand your concern about the surrounding area. Our hotel strives to provide a secure, welcoming environment, and we work closely with local authorities to ensure the safety of all our guests. We appreciate your understanding and your positive evaluation despite the outside circumstances.

Michelle, thank you for your feedback. It's uplifting to learn about the wonderful interactions you had with our valet service and housekeeping teams. However, it's disappointing that the experience at the front desk did not meet your expectations. We can assure you that we take all guest feedback seriously to improve our service delivery. Please accept our sincere apologies for the apparent lack of concern. We hope you'll allow us another opportunity to enhance your overall experience in the future.

We're thrilled to hear your stay at the Hilton Garden Inn Downtown Dallas was a pleasant one. We're looking forward to hosting you again for another five-star experience. Thank you for choosing our hotel.

Thank you for the feedback, Jeff.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

Michael, thank you for acknowledging the well-appointed and roomy accommodations at Hilton Garden Inn Downtown Dallas. We're thrilled you enjoyed your stay and we look forward to welcoming you back in the future.

Fahim, thank you for sharing your thoughts. It's important for us to ensure that all guests see value in their stay. We're continually striving to enhance our offerings and the overall experience. Your feedback will guide us in this process. We hope to have the opportunity to host you again and showcase our efforts in the future.

Shaina, thank you! It's wonderful to see Hilton Garden Inn Downtown Dallas lived up to expectations. We're glad you had a terrific experience and hope we can welcome you back again soon. Safe travels!

Matthew, it's wonderful to hear that you found Hilton Garden Inn Downtown Dallas to be a fantastic choice for your stay. We're pleased that our prime location met your expectations! We hope to see you again soon when your travels bring you back to downtown Dallas.

Daysi we're thrilled to know you had a good stay at Hilton Garden Inn Downtown Dallas. We hope to have the opportunity to welcome you back in the future for another satisfying experience. Safe travels!

Mary, it's disappointing to learn about your recent experience. It's clear that some aspects of your stay did not meet expectations, in particular, issues with the room temperature, communication, and cleanliness standards. We value the comfort of our guests and we aim to address all concerns promptly. You have provided us with some valuable information and we'll use it to continuously improve and ensure all guests have a better experience. We're sorry you had a negative experience and we hope to have another chance to better serve you in the future.

Thank you for the lovely rating, Alberto!We are delighted to see that you had a wonderful time at Hilton Garden Inn Downtown Dallas. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

Thank you for the fantastic rating, Carlalee!We strive to make all of our guests feel welcome and relaxed during their time at Hilton Garden Inn Downtown Dallas! We can't wait to see you again soon.

Thank you for the great rating, Peter!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hilton Garden Inn Downtown Dallas. We'd like to share an even better experience with you soon.

Jorge, we regret that your initial experience and difficulties with our digital services did not meet your expectations. Quick check-ins and reliable internet are of utmost importance for us and we're committed to improving these areas. We hope to have the chance to provide a better experience in the future.

Kenneth, we appreciate your feedback regarding the ice machine concern on the 11th floor. Rest assured, at Hilton Garden Inn Downtown Dallas, we prioritize the comfort and convenience of our guests, and your note will help us in improving the overall experience. We hope that in spite of this, your overall stay with us was enjoyable. The team looks forward to having you again in the future.