외관

레지던스 인 바이 메리어트 댈러스 프리스코 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 136개 이용 후기 중 80개" "
평점 8 - 좋아요. 136개 이용 후기 중 21개" "
평점 6 - 괜찮아요. 136개 이용 후기 중 17개" "
평점 4 - 별로예요. 136개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 136개 이용 후기 중 7개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Alissa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and beautiful hotel! Loved that there was a Starbucks downstairs and complimentary breakfast. Customer service at front desk was slower than what we anticipated but other than that all was great. We will definitely be back!
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
Alissa, it's terrific to see your positive experience at Residence Inn by Marriott Dallas Frisco. We're pleased you found our cleanliness and aesthetics pleasing, and enjoyed the convenience of our onsite Starbucks and included breakfast. Thank you for sharing about the slower check-in, we continually strive to enhance all aspects of our guest's experience. We can't wait for your return visit! Safe travels until then.

10/10 - 훌륭해요

Akbar Abdul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 27일
Akbar, thank you for your review. We're thrilled to know that you enjoyed your stay at Residence Inn by Marriott Dallas Frisco. We aim to provide a delightful experience for our guests. We'd be delighted to welcome you back soon!

10/10 - 훌륭해요

Robert Rangel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 19일
Robert, it's fantastic to know you had a 5-star experience at Residence Inn by Marriott Dallas Frisco. Thank you for choosing us for your stay - we hope we'll be your first choice again in the future.

6/10 - 괜찮아요

Celeste

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 17일
Thank you for the 4-star rating, Celeste!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Residence Inn by Marriott Dallas Frisco. Thank you again for sharing!

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to visit
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 7일
Adam, it's wonderful to hear you enjoyed your visit to the Residence Inn by Marriott Dallas Frisco. We're delighted that we were able to provide a top-notch experience. We look forward to welcoming you back in the future.

8/10 - 좋아요

abbey

가족 여행
The shower was kinda cold everyday I was there. Also the air conditioning blows right on your face when on. Would definitely stay again because all of the other good things
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 6일
Abbey, it's great to hear you had a generally positive stay at the Residence Inn by Marriott Dallas Frisco. We value your feedback on the shower temperature and the air conditioning position. These aspects will be taken into consideration to maintain our commitment to providing comfortable experiences. We're thrilled you're looking forward to another stay with us and assure you that our team members are eager to make your next visit even more enjoyable.

2/10 - 너무 별로예요

Rosemary

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They over booked moved us to different hotel which was smaller not accommodated our needs !!!!
답변 제공: Customer Service 님, 2024년 3월 14일
Our goal is create a comfortable harmonious experience for our guests and it is clear that we have created the opposite for you during your recent visit. I ask that you forgive us for failing to provide you with a seamless hotel stay. During your visit, we did experience a high volume of extensions from guests who’d been in house for longer than 30 nights making it difficult to update their accommodations.I do understand that the update to your stay required a significant adjustment from you and family/friends and hope that our leadership team offered adequate compensation that showcased our care and concern.Your feedback is valid, understood and appreciated. We will continue to grow from here.

4/10 - 별로예요

Doc

별로예요: 편의 시설/서비스
NO VET. DISCOUNT, NO VALET PARKING, PARKING WAS A BLOCK AWAY, DAY SHIFT ON FRONT DESK DOESN'T SEEM TO CARE ABOUT GUESTS, SUITE WAS SMALL. [GO TO WACO TX STRAYBRIGE SUITES TO SEE THE PROPER SIZE, PRICE FOR VETS. $108. PER NIGHT, AND THEIR BREAKFAST IS TWICE THAT OF YOURS] YOU'RE NOR A RESIDENCE INN, YOU'RE A. HOLIDAY INN.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 5일
Doc, it's unfortunate to hear about your experience with parking and your room. While we work hard to provide an exceptional stay for all our guests, it seems we missed some important details during your visit. We appreciate your feedback about the differing sizes of suites between the properties and breakfast options. Remarks like yours help us strive towards enhancing our guest experience. Thanks for making us aware.

8/10 - 좋아요

Amanda

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 16일
We appreciate your lovely rating, Amanda!The satisfaction of our guests is important to us so we can't wait to see you back again at Residence Inn by Marriott Dallas Frisco soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 - 훌륭해요

Alicia

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I Love how this particular Residence Inn is More on the Modern Side of Things..Always Looks Good when we come.. Now on the other hand with the cleaning of the room…I think there’s much room for improvement.
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Alicia, thank you for your feedback and it's heartening to know that you appreciate the contemporary style of Residence Inn by Marriott Dallas Frisco. We strive to keep all aspects of our operations in top condition. Towards that, your constructive feedback about our room cleanliness is incredibly valuable. Our team will leverage this information to ensure greater attention to detail in the future. Thank you once again and we look forward to exceeding your expectations during your next visit with us.

10/10 - 훌륭해요

Cushea

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 23일
Thank you for the excellent rating, Cusea!Our goal is to go above and beyond to ensure our guests have a memorable experience at Residence Inn by Marriott Dallas Frisco! We look forward to hosting you again soon.

8/10 - 좋아요

Samar

2023년 12월에 6박 숙박함
답변 제공: Customer Service 님, 2023년 12월 28일
Thank you for the great rating, Samar!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Residence Inn by Marriott Dallas Frisco. We'd like to share an even better experience with you soon.

10/10 - 훌륭해요

Ronnie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean property
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 2일
Ronnie, thank you for your review. We're thrilled that you appreciated the cleanliness at Residence Inn by Marriott Dallas Frisco. As cleanliness is part of our commitment, your positive comment means a lot to us. We can't wait to welcome you back for your next visit.

10/10 - 훌륭해요

Yolanda

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We love the place, everything was very nice and clean!!!
2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 11월 29일
Yolanda, it's delightful to hear you had an enjoyable stay at the Residence Inn by Marriott Dallas Frisco. We're thrilled to know that our well-maintained facilities impressed you. We appreciate your feedback and look forward to your next visit.

6/10 - 괜찮아요

Jorge

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No ofrecen servicio a la habitación diariamente. El desayuno es muy malo.
2023년 11월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 11월 14일
Jorge, lamentamos que nuestros servicios no estuvieron a la altura de sus expectativas. Nos esforzamos por ofrecer una experiencia completa a todos nuestros huéspedes y realmente valoramos sus comentarios sobre el servicio a la habitación y el desayuno. Estas opiniones nos permiten hacer mejoras y nosotros agradecemos su retroalimentación. Esperamos tener la oportunidad de brindarle una mejor experiencia en un futuro.

10/10 - 훌륭해요

Licia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
New Hotel and good breakfast
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 12일
Thank you for the fantastic rating, Licia!We strive to make all of our guests feel welcome and relaxed during their time at Residence Inn by Marriott Dallas Frisco! We can't wait to see you again soon.

10/10 - 훌륭해요

Roxanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, sound proof rooms, modern decor Breakfast was good but just average.
2023년 10월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 11월 2일
Roxanne, it's wonderful to learn that you appreciated the cleanliness and contemporary style of the rooms at Residence Inn by Marriott Dallas Frisco. We are glad you enjoyed the quiet environment we strive to provide. Regarding breakfast, our goal is to exceed the usual standards and we appreciate your feedback as it assists us in continually improving our offerings. We're looking forward to welcoming you back for an even better experience next time.

6/10 - 괜찮아요

Michael

가족 여행
별로예요: 직원 및 서비스
Did not like breakfast staff
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 30일
Michael, it's regrettable to learn your experience at breakfast did not meet expectations. Your comfort during your stay, including meals, is of utmost importance. Future concerns with team members, please feel free to bring it to our attention during your stay so we can address them promptly. We hope to get another opportunity to provide you a seamless experience.

4/10 - 별로예요

Michael

별로예요: 직원 및 서비스
The breakfast staff was bad she ruined my stay here.
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 30일
We appreciate the feedback, Michael.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 - 훌륭해요

Melissa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property in a great location! Breakfast was wonderful!
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 15일
Thanks for the lovely review, Melissa!We're delighted you enjoyed your time at Residence Inn by Marriott Dallas Frisco! It's fantastic you appreciated our delicious breakfast selection. We care deeply about the happiness and satisfaction of our guests and your praise for our food lets us know we're doing our job.We look forward to hosting you again soon for another amazing experience. Have a lovely day!

4/10 - 별로예요

Kimberly

2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 28일
Kimberly, it seems your stay with us didn't live up to expectations and we regret to hear that. We strive to deliver a seamless guest experience and it seems we fell short this time. We hope to have the chance to host you again and deliver a better experience. Safe travels.

10/10 - 훌륭해요

Ernesto

좋아요: 직원 및 서비스
2023년 7월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 7월 23일
Thanks for the outstanding rating, Ernesto!We're delighted your time at Residence Inn by Marriott Dallas Frisco was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

8/10 - 좋아요

Joshua

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Pretty standard within this class.
2023년 7월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 7월 19일
Thank you for the 4/5 rating, Joshua!We are delighted to see that you had a wonderful time at Residence Inn by Marriott Dallas Frisco. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 - 훌륭해요

Chelsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 6월 7일
Thank you for the 5/5 rating, Chelsey!It's excellent you enjoyed your time at Residence Inn by Marriott Dallas Frisco so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

4/10 - 별로예요

Kyle

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Customer service issue
Parking was terrible, valet was terrible. Double charged for valet parking due to lack of effective communication. This was an additional $190 in unnecessary expenses.
2023년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 5월 31일
We appreciate the feedback, Kyle.We're disappointed your time with us was less than ideal. We regret the confusion with your billing and that your stay didn't exceed your expectations. We hold ourselves to a higher standard and would like to ensure your challenge was properly addressed with our team. When you have a moment, please reach out to the property and speak with the General Manager.We do hope to share a more positive experience when your travels bring you back to the Frisco area.

10/10 - 훌륭해요

Zadria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 5월 16일
Thank you for taking the time to leave this wonderful rating, Zadria! We hope to see you again soon at Residence Inn by Marriott Dallas Frisco so we can share yet another amazing experience!

6/10 - 괜찮아요

Catherine

2023년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 3월 27일
We appreciate the feedback, Catherine.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 - 훌륭해요

Kimberlee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We’ll be back!
So comfortable and clean. The amenities were terrific too. Had everything we needed.
2023년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 3월 20일
Thank you for the excellent review, Kimberlee!It's lovely you had such a pleasant experience at Residence Inn by Marriott Dallas Frisco! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!We look forward to hosting you again soon for another amazing experience!

10/10 - 훌륭해요

Timothy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing location if you want to do anything at The Star! We walked to and from basketball games at the Ford Center. Breakfast was great! Super nice large rooms. Will be back.
2023년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 3월 15일
Thank you for taking the time to leave this wonderful review, Timothy!We're thrilled to know you enjoyed your stay at Residence Inn by Marriott Dallas Frisco so much! We strive for excellence so we're pleased to hear you appreciated not only our prime location and delicious breakfast, but also our spacious rooms! Your praise lets us know we're succeeding!We can't wait to host you again for yet another unforgettable visit!

10/10 - 훌륭해요

Kristel

2023년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 3월 13일
Thank you for sharing your perfect rating with us, Kristel!It's wonderful to see how much you appreciated your time at Residence Inn by Marriott Dallas Frisco! We want everyone to feel right at home at Residence Inn by Marriott Dallas Frisco. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

2/10 - 너무 별로예요

christina

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No rooms available even though we had a reservatio
We were not able to stay here as we were denied a room after I had called the day before to confirm that a room would be available. We were sent to the hotel Nextdoor with no refund for difference in cost.
2023년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 2월 22일
Please accept our most sincere apologies for creating frustration for you during your time spent in Frisco. Our need to relocate you to our sister property was unexpected due to unforeseen circumstances. Again, please accept our apologies. While relocation was needed, we hope that you enjoyed your stay at our Canopy by Hilton. It is a beautiful property and only a few feet away from our doorway.We would like to speak with you further regarding compensation for failing to meet your expectations. Maintaining our relationship with you is very important to us. Please contact the property requesting to speak to the Manager on Duty for prompt resolution.We appreciate you and hope to have the opportunity to serve you in the future.

10/10 - 훌륭해요

Milagros

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 2월 17일
Milagros, thank you for leaving us a great rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Residence Inn by Marriott Dallas Frisco!

6/10 - 괜찮아요

DeAndra

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in staff could approve but the check out staff was great
2023년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 1월 17일
Thank you for the feedback, DeAndra.While it's great you enjoyed your time with us so much, we regret that our service didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward.We look forward to hosting you again soon for a more positive experience.

10/10 - 훌륭해요

scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was as advertised. Have stayed there multiple times since the first time I booked travel for that area.
답변 제공: Customer Service 님, 2023년 1월 12일
Thanks for the fantastic rating, Scott, and for your continued patronage!It's outstanding we could exceed your expectations during your stay at Residence Inn by Marriott Dallas Frisco. We're all looking forward to your next stay with us.

6/10 - 괜찮아요

David

가족 여행
Did not stay here. The Residence Inn had overbooked, and thus force moved us to another location. Very disgusted as we had booked a king suite and ended up with a queen standard room. Will not try to stay here again.
답변 제공: Customer Service 님, 2023년 1월 16일
We appreciate the feedback, David.We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that we could not accommodate you. We hold ourselves to a higher standard so we'll address your concerns with the appropriate members of our team moving forward.We hope you give us another opportunity to share a more positive experience with you soon.

8/10 - 좋아요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good experience, would recommend
2022년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 1월 6일
Thanks for the great rating, Ashley!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Residence Inn by Marriott Dallas Frisco soon, we'd love to have you back!

10/10 - 훌륭해요

Prashant

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very new & modern, you get your own space. Good breakfast & very nice room layout.
2022년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2022년 12월 16일
Thanks for sharing this glowing review, Prashant!We're thrilled to hear you enjoyed your stay at Residence Inn by Marriott Dallas Frisco! It's our pleasure to accommodate you to the fullest extent. Your compliments for our modern accommodations and breakfast service let us know we're doing our job. After all, we pride ourselves on your happiness. With this said, we'd love to share another perfect experience with you soon!Thank you again for taking the time to share your feedback!

10/10 - 훌륭해요

Roderick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2022년 12월 7일
Thank you for the amazing rating, Roderick!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Residence Inn by Marriott Dallas Frisco soon!Thanks again for leaving your feedback!

8/10 - 좋아요

sylvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2022년 10월 11일
Thank you for the 4-star rating, Sylvia!It's great your time at Residence Inn by Marriott Dallas Frisco was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

8/10 - 좋아요

Gevik

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had to pay for coffee in the morning? Seriously. Yea I have coffee in my room. But you also need it in the lobby.
2022년 9월에 3박 숙박함
답변 제공: Customer Service 님, 2022년 9월 18일
Thank you for taking the time to share your 4/5 review with us, Gevik.We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward.We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day!

10/10 - 훌륭해요

Donald

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
great
2022년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2022년 8월 27일
Thank you for the excellent rating, Donald!Our goal is to go above and beyond to ensure our guests have a memorable experience at Residence Inn by Marriott Dallas Frisco! We look forward to hosting you again soon.

10/10 - 훌륭해요

ryan

2022년 7월에 5박 숙박함

6/10 - 괜찮아요

Kimberly

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
We have stayed at this property several times and this time we left disappointed. We stayed 5 nights and requested housekeeping service. We returned to the room each day to find the room had not been cleaned. Front desk responded by saying well you were on the schedule. Pool was ice cold. I tried to get in but couldn’t and watched several families come down only to leave with disappointed kids. We return several times a year because of Family in the area. We will need to try something new.
2022년 5월에 5박 숙박함
답변 제공: Customer Service 님, 2022년 6월 9일
We appreciate your honest review, Kimberly. We regret your stay was less than ideal and that you had such challenges with our housekeeping team and services. We apologize that the temperature of our pool didn't exceed your expectations as well. Please know your feedback is valued and we will inform our team moving forward of your concerns. We hope to share a more positive experience with you soon.

10/10 - 훌륭해요

Choon Ja

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff and service! Thank you for helping me get settled in with family visiting!
2022년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2022년 5월 5일
Thanks for sharing the excellent review with us, Choon Ja! We're so glad that you had an exceptional experience at Residence Inn by Marriott Dallas Frisco from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon! Thank you again for taking the time to leave your feedback!

10/10 - 훌륭해요

Jason Lamont

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What i love about the Residence Inn at Frisco is the homely feel and the amazing staff. It was truly a pleasure to stay there.
2022년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2022년 5월 1일
Thank you for sharing this wonderful review, Jason! We are very pleased to hear that you had an enjoyable experience at Residence Inn by Marriott! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future!

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was not real thrilled about the parking lot. Not convenient for getting belongings
2022년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2022년 4월 17일
Thank you for sharing your thoughts with us, Richard. We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps​ are erased for our future guests. Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

4/10 - 별로예요

Rene

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty
2022년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2022년 4월 12일
We appreciate the feedback, Rene. We're deeply disappointed you had such challenges during your time with us. We regret that your room wasn't refreshed properly. We hold ourselves to a much higher standard so we'll address your concerns with our team to help us rectify these problems moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 - 훌륭해요

Kyle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2022년 4월 11일
Thanks for the amazing rating, Kyle! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Residence Inn by Marriott Dallas Frisco!

10/10 - 훌륭해요

Megan

2022년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2022년 3월 29일
Thanks for the outstanding rating, Megan! We're delighted your time at Residence Inn by Marriott Dallas Frisco was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 - 훌륭해요

spurgeon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay for two days
It was very nice i would stay again and i recommend this hotel to anyone.
2022년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2022년 3월 23일
Thank you for the fantastic rating, Spurgeon! It's outstanding you had such a wonderful experience at Residence Inn by Marriott Dallas Frisco. We care about the satisfaction of our guests. We can't wait to see you again soon!