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예약 가능 여부 확인

레드 루프 인 & 스위트 댄빌, 일리노이 여행 후기

2 out of 5
레드 루프 인 & 스위트 댄빌, 일리노이
389 Lynch Drive, Danville, IL

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 348개" "
평점 8 - 좋아요. 1000개 이용 후기 중 352개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 160개" "
평점 4 - 별로예요. 1000개 이용 후기 중 79개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 61개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Dillon

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jason

출장 여행
Nice place
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds were to soft,
2024년 4월에 1박 숙박함

8/10 - 좋아요

Michaela 님, Olympia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I don’t think room service came in at all during my 3 day stay. But bed was comfy, and had breakfast. Hotel was nice.
2024년 3월에 2박 숙박함

4/10 - 별로예요

Kathy

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The gal at the desk was friendly and the room was clean (except they forgot the coffee pot). However, the room was in rough condition and there was a safety/security issue.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 숙박 시설 상태 및 시설
Price clean
2024년 3월에 1박 숙박함
답변 제공: S 님, 2024년 3월 26일
Thank you for taking the time to give us your feedback and choosing us for your stay !

10/10 - 훌륭해요

Sheri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome experience
2024년 3월에 2박 숙박함
답변 제공: S 님, 2024년 3월 26일
Thank you for taking the time to give us your feedback and choosing us for your stay !

6/10 - 괜찮아요

Elizabeth

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was friendly- easy stop off road- loudest ice maker on the planet
2024년 3월에 1박 숙박함
답변 제공: S 님, 2024년 3월 26일
Thank you for taking the time to give us your feedback and choosing us for your stay !

10/10 - 훌륭해요

Roberta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good. No issues at all.
2024년 2월에 1박 숙박함
답변 제공: S 님, 2024년 3월 26일
Thank you for taking the time to give us your feedback and choosing us for your stay !

10/10 - 훌륭해요

Haley

2024년 2월에 6박 숙박함
답변 제공: S 님, 2024년 3월 26일
Thank you for taking the time to give us your feedback and choosing us for your stay !

4/10 - 별로예요

Hannah

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Anna 님, 2024년 2월 29일
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

2/10 - 너무 별로예요

Michael

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No Cable,No Real Breakfast Jus Bagals,N Waffles! Phone In Room Didn't Work, The Worse Toilettries Ever Hotel Jus Garbage 🗑️
답변 제공: Anna 님, 2024년 2월 29일
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

10/10 - 훌륭해요

Colleen

연인과의 여행
좋아요: 직원 및 서비스
The bathrooms at the property were falling apart. The ceiling had tiles where there was water damage. The tub looked dirty from age. The floors in th room were not clean. The breakfast selection was limited. What was good was the bed. It was surprisingly comfortable and clean. Although the tub looked dirty the water pressure and amount of hot water was great. Their towels were thin and small. That probably prevents people from taking them. The lady at the front desk was really nice and helpful.
2024년 2월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 2월 23일
Dear Colleen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES DANVILLE IL. It's great to hear that you found the bed to be clean and comfortable our staff to be nice and helpful and you were pleased with the water pressure prompting your 5/5 score. However, I sincerely apologize for the upkeep of the bathroom, the breakfast not being to your liking and the other issues which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

4/10 - 별로예요

Jasmine

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The waffles were very good. We had some mold issues in our room, and were immediately changed to a different room. The place can definitely use some essential renovations and repair.
2024년 2월에 3박 숙박함
답변 제공: Anna 님, 2024년 2월 29일
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

4/10 - 별로예요

john

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Anna 님, 2024년 2월 29일
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

4/10 - 별로예요

Randy

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I'm better off not writing a review Just look at the stars I gave it. That should answer your questions. 1st in the room My wife noticed a big black bug over the curtains.
2024년 2월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2024년 2월 5일
Hello Randy,I appreciate you sharing your feedback following your stay at the Red Roof Inn & Suites Danville, IL. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 - 좋아요

Rosanne

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
When expedia didn't forward my reservation after waiting more than a reasonable time, the hotel clerk contacted expedia and got the needed information to check me into my room. This was done during a busy time with several guest checking in. The clerk's professionalism, knowledge, patience and communication skills with everyone was exceptional and commendable.
2024년 2월에 1박 숙박함
답변 제공: Anan 님, 2024년 2월 29일
Thank you

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good staff
2024년 1월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 1월 22일
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES DANVILLE IL. Erin, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our good staff. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Erin, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Red Roof Management

6/10 - 괜찮아요

Leachele

연인과의 여행
The property was ok..the room was average..in the picture it looked bigger..someone has good angles. The bathroom barely had toilet paper or kleenex…overall it was a good night I spent there.
2024년 1월에 1박 숙박함
답변 제공: Anna 님, 2024년 2월 29일
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean rooms with great staff!
2024년 1월에 1박 숙박함
답변 제공: Anna 님, 2024년 2월 29일
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

8/10 - 좋아요

Linda

2023년 12월에 3박 숙박함
답변 제공: Anna 님, 2024년 2월 29일
Thank you

10/10 - 훌륭해요

Lavonna L.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Anan 님, 2024년 2월 29일
Thank you

8/10 - 좋아요

Orlando

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Anna 님, 2024년 2월 29일
Thank you

2/10 - 너무 별로예요

Sharisse

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2024년 1월 3일
Hello Sharisse, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DANVILLE IL and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Brian

2023년 12월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 1월 22일
Hello Brian, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES DANVILLE IL and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This was the second time I have stayed here. This time, the room wasn't as clean and the shower didn't work properly. Breakfast selection is limited.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Destiny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

Sintell

2023년 12월에 5박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 12월 26일
Hello Sintell,Thank you for taking the time to share with us. Your review of the Red Roof Inn & Suites Danville, IL was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,Red Roof Management

10/10 - 훌륭해요

Ronald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for one night. Got there later that evening. Seemed to chack all my boxes.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Shenonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Cindy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Heather

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Once was enough. Thanks
2023년 11월에 1박 숙박함
답변 제공: S 님, 2023년 11월 28일
Thank you for taking the time to give us your feedback and choosing us for your stay.

10/10 - 훌륭해요

Kinnerly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The space is comfortable and adequately clean. However, the staff is excellent.
2023년 11월에 1박 숙박함
답변 제공: S 님, 2023년 11월 28일
Thank you for taking the time to give us your feedback and choosing us for your stay.

4/10 - 별로예요

Brianne

2023년 11월에 2박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 11월 21일
Hello Brianne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DANVILLE IL and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Jakob

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff and clean rooms with affordable prices!
2023년 11월에 1박 숙박함
답변 제공: S 님, 2023년 11월 21일
Thank you for taking the time to give us your feedback and choosing us for your stay

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bath tub was extremely gross and stained. And the faucet was leaking water when we arrived. It couldn’t be shut off. Needless to say we did not bath there.
2023년 11월에 1박 숙박함
답변 제공: S 님, 2023년 11월 21일
Thank you for taking the time to give us your feedback and choosing us for your stay

10/10 - 훌륭해요

Brittni

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 11월 21일
Hello Brittni, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DANVILLE IL and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 - 좋아요

Kenric

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very reasonable
2023년 11월에 1박 숙박함
답변 제공: S 님, 2023년 11월 22일
Thank you for taking the time to give us your feedback and choosing us for your stay.

4/10 - 별로예요

Andrew

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was pretty gross. The comforter had a few stains and the tub looked like it had never been cleaned. The employees were super friendly and helpful.
2023년 11월에 1박 숙박함
답변 제공: S 님, 2023년 11월 21일
Thank you for taking the time to give us your feedback and choosing us for your stay

10/10 - 훌륭해요

Leo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was good, a little more of what I expected from the price
2023년 11월에 1박 숙박함
답변 제공: S 님, 2023년 11월 21일
Thank you for taking the time to give us your feedback and choosing us for your stay

10/10 - 훌륭해요

Cheryl

2023년 10월에 1박 숙박함
답변 제공: S 님, 2023년 11월 1일
Thank you for taking the time to give us your feedback and choosing us for your stay

10/10 - 훌륭해요

Frank

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Plumbing issues
2023년 10월에 1박 숙박함
답변 제공: S 님, 2023년 10월 28일
Thank you for taking the time to give us your feedback and choosing us for your stay

8/10 - 좋아요

Billy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very small traces of mold around tub, i have asthma, so i noticed that.Otherwise it was nice.
2023년 10월에 1박 숙박함
답변 제공: S 님, 2023년 10월 28일
Thank you for taking the time to give us your feedback and choosing us for your stay . We sincerely apologize about this issue during your stay and we will address this with our staff to make sure it is taken care of .

8/10 - 좋아요

richard j

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a fine basic travel hotel off the interstate. Cheap, clean and basic. Perfect for traveling.
2023년 10월에 1박 숙박함
답변 제공: Devorine Red Roof Management 님, 2023년 10월 25일
Dear Richard,Thank you for being our guest at Red Roof Inn & Suites Danville, IL. It's great to hear that our accommodations was perfect for what you needed. Red Roof values you as our guest and welcome your 4/5 score. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

richard j

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was fine. It’s no frills. Basic comfort for traveling, right off the interstate. Perfect for what I needed
2023년 10월에 1박 숙박함
답변 제공: Devorine Red Roof Management 님, 2023년 10월 25일
Dear Richard, Thank you for being our guest at Red Roof Inn & Suites Danville, IL. It's great to hear that our accommodations was perfect for what you needed. Red Roof values you as our guest and welcome your 4/5 score. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

4/10 - 별로예요

Nathan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very run down
The staff was very friendly but the hotel is in very poor condition. The pool was closed still, the rooms are very run down. The hotel is decently priced and they allow pets, but I will not plan to stay here again until I they remodel
2023년 10월에 2박 숙박함
답변 제공: S 님, 2023년 10월 28일
Thank you for taking the time to give us your feedback and choosing us for your stay.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Wouldn't come back even if it was free.
Hotel is quite run down, and in need of a remodel. First room was so dirty, mold, dust, dead bugs, and a few live ones on the window that looked like it hadn't been cleaned this year. Front desk gave us a different room without a hassle, and that room was slightly better, it was still in dire need of a remodel, or at the minimum a deep cleaning.
2023년 10월에 1박 숙박함
답변 제공: S 님, 2023년 10월 28일
Thank you for taking the time to give us your feedback and choosing us for your stay. We sincerely apologize about the issues during your stay.

8/10 - 좋아요

tammi

2023년 10월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 11월 21일
Hello Tammi, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DANVILLE IL and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Joan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am enjoying the room, I would recommend others to stay here too 😊
2023년 10월에 1박 숙박함
답변 제공: S 님, 2023년 10월 28일
Thank you for taking the time to give us your feedback and choosing us for your stay!

10/10 - 훌륭해요

roger

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스
Thumbs up
2023년 10월에 1박 숙박함
답변 제공: S 님, 2023년 10월 28일
Thank you for taking the time to give us your feedback and choosing us for your stay