4/10 - 별로예요
Karen
출장 여행, 가족 여행
2025년 8월 17일
I traveled to take a Motorcycle class at Harley Davidson in Ormond Beach. Upon arrival in Friday, I took a 2 hour portion of my motorcycle class and was extremely tired from working a full shift prior to travel. There was a concert taking place on the same property which caused the inability to park for the most part. At the same time, while checking in I was notified that my room was across the about a good ways to walk, elevator was not working, and the door would not open because the battery was dead.. horrible situation due to the front desk clerk stating she could not help us unless we walk all the way back down stairs and across a parking lot which was a long way from the area where my room was located. As well as, I took the keys back to be rekeyed due to the front desk clerk thinking the key was not working was because the keys were not synchronizing with the machinery they use at the desk to assign rooms. I was simply annoyed because I could not get in my room for about 1 hour as it was after normal check in time. Unfortunately, that was not the only inconvenience!! The next day after a battery was install in the door unit in order for the room key to work, after my motorcycle class the following day expecting the extreme heat all day, the key would not work again. This was the most horrible inconvenience I have experienced utilizing Expedia for the Last 6 years.
Karen
2025년 8월에 2박 숙박함