4/10 - 별로예요
Brett
연인과의 여행
2025년 7월 29일
Very disappointing stay — misleading amenities and broken promises
I had a frustrating and disappointing experience at the Stella Nova Hotel. The room was missing several amenities that were clearly advertised on their website. Despite multiple requests and being assured repeatedly that the issues were being addressed, nothing was ever delivered or resolved.
As a gesture of apology, the staff promised to waive our parking fees—yet those charges still appeared on the final bill. To make matters worse, the hotel charges $30 per day for parking, even for guests.
Sadly, the experience did not live up to expectations, and I wouldn’t recommend staying here unless major improvements are made.
Brett
2025년 7월에 2박 숙박함