외관

마이크로텔 인 & 스위트 바이 윈덤 팜코스트 I-95 여행 후기

2 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 323개" "
평점 8 - 좋아요. 1004개 이용 후기 중 309개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 132개" "
평점 4 - 별로예요. 1004개 이용 후기 중 112개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 128개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

Boris

가족 여행
별로예요: 숙박 시설 상태 및 시설
The room is dirty. Breakfast is poor.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Joel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Elevator doesn’t work properly it has to be sent by staff and take forever or never arrives.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Jeff

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs better soap and shampoo in the rooms.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 1일
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each stay. Thank you very much for bringing your concerns to our attention.

2/10 - 너무 별로예요

Leila

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Filthy, there was a huge hole in the ceiling over the shower. The hallway smelled like urine. The sheets and blankets were very dirty. There was hair and dirt all over the floors. Outside around the pool was cigarette butts
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 1일
Dear Guest,We have inspected the room thoroughly. none of your claims are correct.Thank you

6/10 - 괜찮아요

morgan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was surprised by how nice the room was. Can definitely recommend it.
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 25일
Thank you for your kind comments regarding your recent stay. I am pleased to hear that you had an enjoyable stay at our property. At Microtel Inn & Suites, Palm Coast, we constantly strive to provide excellent service and satisfaction to all our guests, and when a guest takes the time to write, we are especially grateful.

6/10 - 괜찮아요

Charlie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
The location, employees, price was perfect but found it to be not up to par on clean. Trash in the hall ways, looked like it was not cleaned in a month. Dust on the toilet paper holder.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 23일
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our housekeeping staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.

2/10 - 너무 별로예요

Tatiana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty and stinky carpet. Needed to buy a candle for the room
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 23일
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our housekeeping staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.

6/10 - 괜찮아요

ALAN 님, SIMPSONVILLE

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 23일
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our housekeeping staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.

8/10 - 좋아요

Alek

좋아요: 청결 상태, 직원 및 서비스
It is ok.
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 23일
I am glad to hear that you find great value in our hotel. We strive to give great service and clean comfortable rooms at a great value. Thank you for sharing your experience. The staff loves to hear when they receive positive feedback. We hope to see you soon at Microtel Inn & Suite, Palm Coast.

10/10 - 훌륭해요

Paul

출장 여행
별로예요: 숙박 시설 상태 및 시설
People are living in the woods near the Microtel building. A tractor trailer parked in the parking lot and left the trailer there over night. The plumbing in my room was in need of repair. The toilet ran off and on and the bathtub leaked a lot.
2024년 4월에 9박 숙박함
답변 제공: Management 님, 2024년 4월 20일
I am glad to hear that you liked your stay with us at Microtel Inn & Suite, Palm Coast. I do appreciate the time you have put into your review. I hope that once again we will see you in the future and surpass your recent experience.

8/10 - 좋아요

Hillary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Some of the staff weren’t so friendly, the phone in my room didn’t work but nothing was done about it. Otherwise, everything was fine.
2024년 4월에 2박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 17일
We are happy to hear that you enjoyed your stay with us at Microtel Inn & Suites. We truly want all our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Palm Coast area you will stay with us again.

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is excactly as adverstise, a resonably priced two star hotel. The staff is very friendly and the rooms (I had two over two visits) we clean and comfortable. That's all I needed or wanted.
2024년 4월에 4박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 16일
I am glad to hear that you find great value in our hotel. We strive to give great service and clean comfortable rooms at a great value. Thank you for sharing your experience. The staff loves to hear when they receive positive feedback. We hope to see you soon at Microtel Inn & Suite, Palm Coast.

6/10 - 괜찮아요

Rafael

가족 여행
별로예요: 편의 시설/서비스
Carpets were not clean, breakfast minimal, juice machine broken ... would not stay again
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 15일
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each stay. Thank you very much for bringing your concerns to our attention.

10/10 - 훌륭해요

Yoshe

2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 15일
I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards.

4/10 - 별로예요

Dawn

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel definitely needs updates. Elevator needed repairs. Carpets were very dirty and smelled. Bathrooms needed updated and in general, rooms were not the cleanest. Wouldn’t stay here again.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 15일
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each stay. Thank you very much for bringing your concerns to our attention.

10/10 - 훌륭해요

David

2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 26일
I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards.

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reservations were misleading and difficult to change
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 6일
I am glad to hear that you liked your stay with us at Microtel Inn & Suite, Palm Coast. I do appreciate the time you have put into your review. I hope that once again we will see you in the future and surpass your recent experience.

4/10 - 별로예요

Debra

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
It was ok for the money, it was pretty quiet at night but the walls are thin. Seems like alot of people live there full time
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 6일
Thank you for your feedback about your stay. We’re sorry the hotel didn’t meet your expectations. We’ll share your comments with our room attendant staff, confirming they are following proper cleaning standards and techniques.

8/10 - 좋아요

NITI

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff was very helpful and accommodating. Housekeeping missed to clean my room twice in 6 days. They didn’t even come to change the towels and remove the garbage which is very disappointing.
2024년 3월에 6박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 6일
I am glad to hear that you liked your stay with us at Microtel Inn & Suite, Palm Coast. I do appreciate the time you have put into your review. I hope that once again we will see you in the future and surpass your recent experience.

8/10 - 좋아요

Santos

좋아요: 숙박 시설 상태 및 시설
Good and clean
2024년 4월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 6일
I am glad to hear that you liked your stay with us at Microtel Inn & Suite, Palm Coast. I do appreciate the time you have put into your review. I hope that once again we will see you in the future and surpass your recent experience.

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable atmosphere!
2024년 1월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 6일
I am glad to hear that you liked your stay with us at Microtel Inn & Suite, Palm Coast. I do appreciate the time you have put into your review. I hope that once again we will see you in the future and surpass your recent experience.

6/10 - 괜찮아요

Jose

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 4월 6일
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each stay. Thank you very much for bringing your concerns to our attention.

2/10 - 너무 별로예요

Sharon

2024년 3월에 5박 숙박함
답변 제공: Management 님, 2024년 4월 23일
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our housekeeping staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.

6/10 - 괜찮아요

TASHA 님, BRONX

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 6일
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each stay. Thank you very much for bringing your concerns to our attention.

6/10 - 괜찮아요

Allan

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 6일
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each stay. Thank you very much for bringing your concerns to our attention.

6/10 - 괜찮아요

Shonara

좋아요: 청결 상태, 직원 및 서비스
i brought the kids so i booked because of the free wifi just to come there and the wifi didn’t work my entire stay
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 6일
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each stay. Thank you very much for bringing your concerns to our attention.

2/10 - 너무 별로예요

Xavier

가족 여행
별로예요: 편의 시설/서비스
I am writing to express my deep dissatisfaction with the recent experience I had at your establishment. On March 23, 2024, I was charged a smoking fee of $150 on my bill, despite being a non-smoker and adhering strictly to your hotel’s non-smoking policy. Upon discovering this charge, I immediately contacted your front desk to rectify the situation. However, the staff was unhelpful and insisted that the fee was valid, despite my protests and assurances of my non-smoking status. This lack of understanding and cooperation from your staff only exacerbated my frustration and disappointment. I must emphasize that I did not engage in any smoking activities during my stay at your hotel. Therefore, I find it unjust and unacceptable to be charged for a violation I did not commit. It is evident that this fee was applied erroneously or fraudulently, and I demand a full refund of the amount charged. Furthermore, I am deeply concerned about the integrity of your billing practices and the potential for other guests to be similarly unjustly charged. I urge you to investigate this matter thoroughly and take immediate action to refund the smoking fee charged to my account. Additionally, I expect assurances that steps will be taken to prevent such incidents from occurring in the future and to improve the training and responsiveness of your staff in handling guest complaints.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 28일
Dear Xavier,Thank you for reaching out.We take stringent measures regarding smoking in our property. Our housekeeping supervisor meticulously inspects every room post-checkout, and unfortunately, we discovered evidence of smoking near the window coupled with a strong smoke odor within the room.Please find attached the picture taken by our room inspector during the inspection.As per our policy, upon check-in, you acknowledged and signed the smoking fees charge clause on the registration card, which stipulates that smoking fees can amount up to 250.Regrettably, no refund will be issued, and we consider this matter closed.Thank you for your understanding.Sincerely,Manager

8/10 - 좋아요

Oscar

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Front desk receptionist (forgot his name?) provided me and my family exceptional service. He was polite, will spoken, and has a great sense of humor. That was awesome. But once I stepped into the elevator and got to the third floor of my suite I felt like I was deceived. Nothing look like the photos I saw online when I booked my reservations. The carpet hallways were absolutely dirty and full of stains. My suite was clean but not completely clean. My TV was broken. I had to watch TV for 3 days with lines coming horizontally on the screen. As for the breakfast all I did was just have coffee ☕️ but let me tell you that the gentleman that prepared or keep everything nice and neatly during breakfast was super nice! All staff was very polite and and outgoing. Doing a good job in customer service. I just feel like the place or the building needs some upgrades. (Paint, remodel, change or steam clean the carpets. I would not recommend this place to friends or family. Unless I find out they have done some upgrades?
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 28일
I am glad to hear that you liked your stay with us at Microtel Inn & Suite, Palm Coast. I do appreciate the time you have put into your review. We will take into consideration your concerns that you mentioned.Thank you

6/10 - 괜찮아요

Fred

좋아요: 청결 상태, 직원 및 서비스
Breakfast not ready on time.
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 28일
Thank you for the great recommendation! If there is anything we can do to assist in the future, please don’t hesitate to reach out to our team here at Microtel Inn & Suite, Palm Coast.

8/10 - 좋아요

ilya 님, long branch

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The place is very busy all the time . Front desk is very nice but cleaning inside building and inside rooms has to improve.
2024년 3월에 5박 숙박함
답변 제공: Management 님, 2024년 3월 28일
Thank you for the great recommendation! If there is anything we can do to assist in the future, please don’t hesitate to reach out to our team here at Microtel Inn & Suite, Palm Coast.

2/10 - 너무 별로예요

Ana

별로예요: 편의 시설/서비스
We had a domestic next door. It was loud, I called front desk and I was told to call the police. Then your security guard came a it was a horrible experience. Never we will back
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 28일
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each stay. Thank you very much for bringing your concerns to our attention.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 28일
I am glad to hear that you liked your stay with us at Microtel Inn & Suite, Palm Coast. I do appreciate the time you have put into your review. I hope that once again we will see you in the future and surpass your recent experience.

4/10 - 별로예요

Walter

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The elevator was not working properly, you could not summon it from the second floor. The whole facility was in dire need of updating.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 23일
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each stay. Thank you very much for bringing your concerns to our attention.

6/10 - 괜찮아요

alicja

2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 15일
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each stay. Thank you very much for bringing your concerns to our attention.

10/10 - 훌륭해요

Edgardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 18일
Thank you for your recent stay and for taking the time to review our hotel. Your comments are greatly appreciated as they will be used to enhance the future of our guests.

10/10 - 훌륭해요

Al

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 18일
Thank you for your recent stay and for taking the time to review our hotel. Your comments are greatly appreciated as they will be used to enhance the future of our guests.

8/10 - 좋아요

Elba

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok but persons on nearby room noisy after 12 am
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 16일
Thank you for your recent stay and for taking the time to review our hotel. Your comments are greatly appreciated as they will be used to enhance the future of our guests.

10/10 - 훌륭해요

Teresa

좋아요: 편의 시설/서비스
Easy check in, friendly staff
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 16일
We are happy to hear that you enjoyed your stay with us at Microtel Inn & Suites. We truly want all our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Palm Coast area you will stay with us again.

10/10 - 훌륭해요

Brittany

단체 여행
The staff are friendly and helpful.
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 16일
We are happy to hear that you enjoyed your stay with us at Microtel Inn & Suites. We truly want all our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Palm Coast area you will stay with us again.

6/10 - 괜찮아요

ELAINE

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
rooms and area near motel
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 14일
Thank you for your recent stay at Microtel Inn & Suite, Palm Coast. We appreciate you taking the time to inform us of your recent stay, and we will be using your comments for future improvements to the property. It’s through comments such as yours for us to be able to improve.

2/10 - 너무 별로예요

Eduardo

단체 여행
별로예요: 직원 및 서비스
Lobby person has very little experience. At check in I was overcharged. Took funds out of my account. Still waiting for credit. Management said they released funds. My bank posted today no refund went thru filing a dispute. Called directly management not available. Unhappy
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 14일
Dear Guest,As we had spoken over the phone, it is Expedia you will get your refund from not from us. I did explain this to you and the Expedia agent as well. We do not over charge our guests.Thank you

10/10 - 훌륭해요

Ken

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property and friendly staff!
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 7일
Thank you for your kind comments regarding your recent stay. I am pleased to hear that you had an enjoyable stay at our property. At Microtel Inn & Suites, Palm Coast, we constantly strive to provide excellent service and satisfaction to all our guests, and when a guest takes the time to write, we are especially grateful.

8/10 - 좋아요

Kimberly 님, MARIETTA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pros: good rate; clean; friendly service at check in; bed was comfortable; room had microwave and mini fridge. Cons: Room could use some cosmetic repair; breakfast was limited; difficult to control temperature in the room
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 6일
I am glad to hear that you liked your stay with us at Microtel Inn & Suite, Palm Coast. I do appreciate the time you have put into your review. I hope that once again we will see you in the future and surpass your recent experience.

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Even if this hotel is not new, the staff was very nice and helpful.
2024년 2월에 2박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 5일
Thank you for your kind comments regarding your recent stay. I am pleased to hear that you had an enjoyable stay at our property. At Microtel Inn & Suites, Palm Coast, we constantly strive to provide excellent service and satisfaction to all our guests, and when a guest takes the time to write, we are especially grateful.

10/10 - 훌륭해요

Pierre 님, Ottawa

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly reception. Excellent staff
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 5일
We are happy to hear that you enjoyed your stay with us at Microtel Inn & Suites. We truly want all our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Palm Coast area you will stay with us again.

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice and helpful. Breakfast was ok. The carpets would need to be cleaned or refreshed. It was a good choice and I would return to this Microtel.
2024년 2월에 3박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 4일
Thank you for your kind comments regarding your recent stay. I am pleased to hear that you had an enjoyable stay at our property. At Microtel Inn & Suites, Palm Coast, we constantly strive to provide excellent service and satisfaction to all our guests, and when a guest takes the time to write, we are especially grateful.

4/10 - 별로예요

ROBERTO

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk kept on saying that Wyndham was not providing a safe, that the brand didn't have enough and therefore the charged me an additional $14.00 per night. My room was not tidied on the last night, ceiling in the room was cracking down.
2024년 2월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 11일
Thank you for your feedback about your stay. We’re sorry the hotel didn’t meet your expectations. We’ll share your comments with our room attendant staff, confirming they are following proper cleaning standards and techniques.

4/10 - 별로예요

Ruben

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I dint like how run down it was, staff was rude.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 11일
Thank you for your feedback about your stay. We’re sorry the hotel didn’t meet your expectations. We’ll share your comments with our room attendant staff, confirming they are following proper cleaning standards and techniques.

8/10 - 좋아요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
room looked beat up but was clean. Good for overnight stay while traveling.
2024년 1월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 2일
We certainly thank you for taking the time to review your recent stay. I am glad to hear everything was clean but can certainly understand how one person can change the whole perception of an experience. I will be sharing your comments with our team, so they are aware of what to work in to exceed all guests’ expectations. I hope in the future, you will choose to stay with us, as we do make necessary improvements where needed.

6/10 - 괜찮아요

janet 님, Annandale

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 2일
Thank you for your recent stay at Microtel Inn & Suite, Palm Coast. We appreciate you taking the time to inform us of your recent stay, and we will be using your comments for future improvements to the property. It’s through comments such as yours for us to be able to improve.