8/10 - 좋아요
Lakshman
가족 여행
2024년 9월 26일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The cleaning staff only check once! If you have the “do not disturb” sign on when they do, they NEVER check again. Despite our informing the front desk we were leaving for the day (at about 10:30am) and had removed the sign and despite their assurances that the room would be cleaned, it wasn’t. The front desk staff then tried every which way to blame us for this. Fortunately, there was one person still available to clean the room. If we had returned a few minutes later, we would have had an unmade and unclean room to stay in. Probably a mix of more blame pointed at us and empty apologies. The hotel MUST improve its procedures to prevent this. Keep a record of which rooms have been cleaned and go back till they are all done.
Everything else was great. Fantastic location to walk to the downtown area - a long walk, about 20 minutes.
Lakshman
2024년 9월에 3박 숙박함