테라스/파티오

홈우드 스위트 바이 힐튼 덴버 테크 센터 여행 후기

3 out of 5
홈우드 스위트 바이 힐튼 덴버 테크 센터
199 Inverness Drive W, Englewood, CO

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 611개" "
평점 8 - 좋아요. 1001개 이용 후기 중 252개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 72개" "
평점 4 - 별로예요. 1001개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 31개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장 목적으로 갔었지만, 가족이나 친구들과의 여행으로도 어울릴 듯 한 호텔. 어차피 미국에서의 이동은 차량이 필요하니 번잡한 다운타운 쪽 보다는 조용하고 아늑한 분위기도 어울리는 곳.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행에 적합한 호텔
객실내에 취사가 가능하여, 가족 여행에 적합하였다. 조식도 전체적으로 만족할 수준이었다.

10/10 - 훌륭해요

Ashley

연인과의 여행
The staff was wonderful and very friendly. Room, lobby and breakfast area were clean and well kept. I felt safe in the area.
2024년 5월에 5박 숙박함
답변 제공: kim 님, 2024년 5월 7일
Thank you for taking the time to leave a review. We are so happy you had a great time & felt safe here. We work hard to make all of our guests feel comfortable. Please come see us again soon!

8/10 - 좋아요

Jackie

좋아요: 청결 상태
Very convenient and friendly staff
2024년 4월에 2박 숙박함
답변 제공: kim 님, 2024년 4월 29일
Thank you for rating your recent stay. We appreciate your feedback & look forward to your next visit!

2/10 - 너무 별로예요

Tammy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This has been our favorite hotel when visiting Denver for the past 17 years, until checking in tonight. We were not silent walking in. My husband stood at the desk for over 5 minutes. Tom was the only one working, probably because it was 8 pm. He was turned around behind the desk filling the cooler. He never turned around to check if anyone was waiting. Finally when I said “excuse me”. He didn’t smile, laugh, apologize for being so distracted…instead he made us feel like we were inconveniencing him! We will not return, because of his attitude. Tom should not work the front desk if he doesn’t have customer service skills!
2024년 4월에 1박 숙박함
답변 제공: kim 님, 2024년 4월 28일
Thank you for taking the time to leave a review. I am very sorry to hear about you experience here. I will have a conversation with Tom about his performance. I do hope you will give us another chance in the future to make you r stay great.

10/10 - 훌륭해요

Ignacio

2024년 4월에 3박 숙박함
답변 제공: kim 님, 2024년 4월 24일
Thank you for taking the time to rate your recent stay. We are thrilled you had a great time & look forward to your next visit!

10/10 - 훌륭해요

Kyle

2024년 4월에 3박 숙박함
답변 제공: kim 님, 2024년 5월 7일
Thank you for taking the time to rate your recent stay. We are thrilled you had a great time & look forward to your next visit!

10/10 - 훌륭해요

Kyle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, quality, overall experience was worthwhile. Would visit again.
2024년 4월에 2박 숙박함
답변 제공: kim 님, 2024년 4월 17일
Thank you for taking the time to leave a review. We appreciate your feedback & hope to see you again soon!

10/10 - 훌륭해요

Marina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff.
2024년 4월에 2박 숙박함
답변 제공: kim 님, 2024년 4월 14일
Thank you for rating your recent stay. We look forward to seeing you again soon!

10/10 - 훌륭해요

Carmen

2024년 3월에 1박 숙박함
답변 제공: kim 님, 2024년 4월 22일
Thank you for taking the time to leave a review. We hope to see you again soon!

10/10 - 훌륭해요

Shyanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a good bang for your buck
2024년 3월에 1박 숙박함
답변 제공: kim 님, 2024년 3월 26일
Thank you for taking the time to rate your recent stay. We appreciate your feedback & hope to see you again soon!

2/10 - 너무 별로예요

Monte

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was booked for my wife and I to get away for a day. She had a day spa scheduled for that morning and then to our room for a relaxing quick getaway. We checked in about 2pm and were greeted by a nice lady. We were assigned a room on the second floor. When walking from the elevator to our room I noticed every room door. All the doors looked like they had many coats of caked on paint with runs and sags over all the doors. Once entering the room you can immediately see there was no TV on the dresser but there were four holes on the dresser from where the TV once was. The sofa was broken down smelly and needed us to put a spare bed sheet over it. The room was musty throughout. I wiped my fingers across the carpet and they came up dirty and putrid. We went shopping and to dinner and upon returning took further notice of how dirty the hotel really was. We tried watching TV for a while and then falling asleep but to no avail. We packed up our belongings and headed out. There was nobody at the front desk to discuss the matter with so we just drove home very disappointed in this hotel. 1/2 star for this hotel. $25 per night should be the norm. Don't stay here don't waste your money.
답변 제공: kim 님, 2024년 3월 24일
Thank you for rating your recent stay. We appreciate your feedback & I am very sorry to hear you did not enjoy your visit. I will share your comments with my team so we can get these items fixed.

10/10 - 훌륭해요

Yi

2024년 3월에 1박 숙박함
답변 제공: kim 님, 2024년 4월 9일
Thank you for rating your recent stay. We look forward to your next visit!

10/10 - 훌륭해요

Melissa

2024년 2월에 1박 숙박함
답변 제공: kim 님, 2024년 3월 18일
Thank you for taking the time to rate your recent stay. We hope to see you again soon!

10/10 - 훌륭해요

Lamar

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the open place
2024년 2월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 3월 16일
Hello Lamar, Thank you for taking the time to leave us a review about your stay here at the Homewood Suites by Hilton - Denver Tech Center We are please to hear that you enjoyed your stay with us. We look forward to welcoming you and your family again real soon. Best Regards, Shane Stacy Front Office Supervisor

8/10 - 좋아요

Kenneth 님, Logan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a nice hotel but not great. Our room had a shower in it and the door would not close very well, it leaked. When you open the shower door after a shower it dripped on the floor. The shower has no light in it and looks old. The HVAC system was dirty, I like Hilton hotels but would not stay at this hotel again.
2024년 3월에 2박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 3월 14일
Hello Kenneth, Thank you for taking the time to leave a review about your recent stay with us. We are sorry to hear that we fell short of your expectations. We strive to provide outstanding service to all our guests. Rest assured your feedback will be used to help up improve. We hope that you will give us another chance in the furture to provide 100% satisfaction. Best Regards, Shane Stacy Front Office Supervisor

10/10 - 훌륭해요

Robynn

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
VERY personable and helpful staff. Check in was awesome and Tom text me to check to be sure everything was acceptable with our room. Pool was being maintenanced, but was allowed to use pool at neighboring facility. Overall, excellent stay!
2024년 3월에 1박 숙박함
답변 제공: Shane Stacy Front Office Supervisor 님, 2024년 3월 11일
Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again real soon. Best Regards, Shane Stacy

4/10 - 별로예요

Alexi 님, Lutz

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was a disappointment overall, though there were some positives. The staff was very nice and the breakfast was good compared to other similar free breakfast buffets, but the hotel overall was not great. I called ahead to request that our pull out bed be made up for our kids since we were arriving after midnight on a long travel day - that did not happen even through I was assured that was normal practice and they would tell housekeeping. The linens smelled very musty and there were crusty patches on the only blanket provided for the pullout bed. The pullout also had springs poking up and was very uncomfortable. The bathroom smelled strongly of sulfur / rotten eggs and the overall condition of the property is dated and musty feeling. I would definitely not stay here again.
2024년 3월에 1박 숙박함
답변 제공: Shane Front Office Supervisor 님, 2024년 3월 10일
Hello Alexi, Thank you for your feedback for your most recent stay with us here at Homewood Suites by Hilton - Denver Tech Center. We are sorry to hear that we feel short on exceeding your expectations with us. We appreciate your feedback so we can improve. We hope that you will give us another chance in the future to provide 100% satisfaction. Best Regards, Shane StacyFront Office Supervisor

2/10 - 너무 별로예요

Chynna

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
We had to change rooms 3 times as all of them smelled like animal urine the sofa in all 3 rooms were absolutely filthy as well as the pool was closed definitely over priced the BREAKFAST WAS AMAZING THOUGH.
2024년 2월에 2박 숙박함
답변 제공: kim 님, 2024년 3월 4일
Thank you for taking the time to rate your recent stay. I am very sorry to hear you did not enjoy your stay. We strive for excellent service & clean rooms, it seems we may have fell short of that & I do apologize. We will share this with our team as this will only help make us stronger.

10/10 - 훌륭해요

Tanaya

답변 제공: kim 님, 2024년 3월 3일
Thank you for rating your stay. We look forward to your next visit!

4/10 - 별로예요

CareBear

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
There was hair all in one of the beds also hair all in the shower. Was supposed to two nights but just left due to the lack of cleanliness and the pool being closed. Staff was great though saved the rating .
2024년 2월에 2박 숙박함
답변 제공: kim 님, 2024년 2월 25일
Thank you for taking the time to rate your stay. I am so sorry to hear about the hair in your room. I will pass this to my housekeeping team so we can try harder. I do apologize & hope you will give us another try in the future!

10/10 - 훌륭해요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were exceptionally friendly and accommodating. Nice clean room.
2024년 2월에 1박 숙박함
답변 제공: kim 님, 2024년 2월 21일
Thank you for taking the time to review your recent stay. We appreciate your feedback & look forward to your next visit!

10/10 - 훌륭해요

henry 님, waldwick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: kim 님, 2024년 2월 20일
Thank you for taking the time to leave a review. We appreciate your feedback & look forward to your next visit!

10/10 - 훌륭해요

Renee 님, fairplay

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and great breakfast
2024년 2월에 1박 숙박함
답변 제공: kim 님, 2024년 2월 18일
Thank you for taking the time to review your recent stay. We appreciate your feedback & look forward to your next visit!

4/10 - 별로예요

Kyle

2024년 2월에 2박 숙박함
답변 제공: kim 님, 2024년 3월 20일
Thank you for rating your recent stay. It seems you did not enjoy your time here. Feel free to reach out to us to let us know what we could do better.

10/10 - 훌륭해요

Kelly

2024년 1월에 1박 숙박함
답변 제공: kim 님, 2024년 3월 20일
Thank you for rating your recent stay. We appreciate your feedback & look forward to welcoming you back in the future!

10/10 - 훌륭해요

rainbow

2024년 1월에 1박 숙박함
답변 제공: kim 님, 2024년 1월 30일
Thank you for taking the time to review your recent stay. We are thrilled you had a great time & look forward to your next visit!

10/10 - 훌륭해요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Received excellent service from the front desk people.
2023년 12월에 2박 숙박함
답변 제공: kim 님, 2024년 1월 25일
Thank you for taking the time to review your recent stay. We appreciate your feedback & hope to see you again soon!

6/10 - 괜찮아요

Raymond

가족 여행
좋아요: 청결 상태
I was upset at the new parking fee, and the fact that the pool was not open. Communication would be greatly appreciated.
2024년 1월에 5박 숙박함
답변 제공: kim 님, 2024년 1월 16일
Thank you for taking the time to review your recent stay. I do apologize for these inconveniences. We hope for the pool to reopen soon & the parking fees have been added to all of our websites. I do hope you will give us another try in the future!

10/10 - 훌륭해요

Colton

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: kim 님, 2024년 1월 16일
Thank you for taking the time to review your recent stay. We hope to see you again in the future!

10/10 - 훌륭해요

Logo

2024년 1월에 1박 숙박함
답변 제공: kim 님, 2024년 1월 16일
Thank you for rating your stay. We hope to see you again soon!

10/10 - 훌륭해요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: kim 님, 2024년 1월 14일
Thank you for rating your recent stay. We hope to see you again soon!

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Shane Front Office Supervisor 님, 2024년 1월 13일
Hello Ian, Thank you for staying with us here at Homewood Suites by Hilton Denver Tech Center. We are pleased to see that you enjoyed your stay with us. We look forward to welcoming you and your family again real soon.

8/10 - 좋아요

Matthew

2024년 1월에 2박 숙박함
답변 제공: kim 님, 2024년 1월 11일
Thank you for rating your recent stay. We hope to see you again soon!

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: kim 님, 2024년 1월 8일
Thank you for taking the time to rate your recent stay. We are thrilled you had a great time! Please come see us again soon!

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: kim 님, 2024년 1월 8일
Thank you for your review. We cannot wait to welcome you back!

10/10 - 훌륭해요

Ziad

2023년 12월에 11박 숙박함
답변 제공: kim 님, 2024년 1월 8일
Thank you for rating your recent stay. Please come see us again soon!

10/10 - 훌륭해요

calvin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: kim 님, 2024년 1월 7일
Thank you for taking the time to rate your stay. Please come see us again soon!

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Personal muy amable
Muy amable el personal
2023년 12월에 2박 숙박함
답변 제공: kim 님, 2024년 1월 7일
Thank you for your feedback & please come see us again soon!

8/10 - 좋아요

Rafael Dulijh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente
Excelente atención, nos permitieron hacer check in a nuestra llegada.
2023년 12월에 3박 숙박함
답변 제공: kim 님, 2023년 12월 31일
Thank you for your review. We hope to see you again soon!

10/10 - 훌륭해요

Bianca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: kim 님, 2023년 12월 31일
Thank you for taking the time to rate your recent stay. We appreciate your feedback & hope to see you again soon!

10/10 - 훌륭해요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: kim 님, 2023년 12월 31일
Thank you for your review. We hope to see you again soon!

10/10 - 훌륭해요

scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Shane Stacy 님, 2023년 12월 24일
Hello Scott, We are pleased to see that you enjoyed your stay with us here at the Homewood Suites by Hilton Denver Tech Center. We look forward to seeing you and your family again real soon!Best RegardsShane Stacy Front Office Supervisor

6/10 - 괜찮아요

Damon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Good value but uncomfortable beds
Older hotel but rooms are very well-maintained and clean. However beds are soft and lumpy while pillows are hard. Glad we only stayed 1 night.
2023년 12월에 5박 숙박함
답변 제공: kim 님, 2023년 12월 21일
Thank you for taking the time to rate your recent stay. We appreciate your feedback but do apologize for your experience with our beds. we are hoping for a renovation in the next year, so I do hope you will come back & give us another try in the future!

10/10 - 훌륭해요

Estalin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great staff, great rooms, great breakfast, great parking, great service. No complaints, will definitely stay here again. Tom ,you're the best!
2023년 12월에 3박 숙박함
답변 제공: kim 님, 2023년 12월 20일
Thank you for taking the time to rate your recent stay. We appreciate your feedback & look forward to your next visit!

10/10 - 훌륭해요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: kim 님, 2023년 12월 13일
Thank you for rating your recent stay. We appreciate your feedback & hope to welcome you back soon!

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Stay
Super friendly front desk Manager that even texted to make sure we were enjoying our stay. The location is convenient because it’s close to many businesses and retail stores but also in a secluded spot so it’s quiet. There is a Tesla charging station onsite as well so that made it ultra nice to get a full charge before we left. We'll definitely stay again!
2023년 12월에 1박 숙박함
답변 제공: kim 님, 2023년 12월 10일
Thank you for taking the time to review your recent stay. We are super thrilled you had a great time & we look forward to your next visit!

10/10 - 훌륭해요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: kim 님, 2024년 2월 5일
Thank you for rating your recent stay. We hope to see you again soon!

10/10 - 훌륭해요

Aubre

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay will only stay here from now on!
2023년 12월에 3박 숙박함
답변 제공: kim 님, 2023년 12월 7일
Thank you for taking the time to leave a review. We are thrilled you had a great stay! Please come see us again soon!

8/10 - 좋아요

Austin

2023년 12월에 1박 숙박함
답변 제공: kim 님, 2023년 12월 5일
Thank you for taking the time to rate your stay. We hope to see you again soon!