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모텔 6 레이크우드, 콜로라도 - 덴버 여행 후기

2 out of 5
모텔 6 레이크우드, 콜로라도 - 덴버
480 Wadsworth Blvd, Lakewood, CO

이용 후기

6.0
평점 10 - 훌륭해요. 1003개 이용 후기 중 208개" "
평점 8 - 좋아요. 1003개 이용 후기 중 212개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 170개" "
평점 4 - 별로예요. 1003개 이용 후기 중 135개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 278개" "

6.2/10

청결 상태

6.8/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Hector

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was bad, never cleaned the room. Bathroom shower never got fixed dirty towels
2024년 5월에 3박 숙박함

2/10 - 너무 별로예요

Claudia

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dirty, water was leaking and only provided one towel for two ppl and staff was rude.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Micheal

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Over priced
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Blueyz 님, Chisago City

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
This was just a stop on the way to final destination. It was adequate for what i needed.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Tanya

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds were nices and soft No problems with shower new everything very well kelp up and the best with amintiesises
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jim

좋아요: 청결 상태, 직원 및 서비스
Basic lodging, but clean and economical
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 7일
Hi Jim,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Maz K.#Team6

4/10 - 별로예요

Coates

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room lock required reprogramming. Staff was helpful and nice, but this was very inconvenient. A stairwell was out of service. Room had been previously abused, ie cigarette burns, etc.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 7일
Hi Coates,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 - 너무 별로예요

Brenda

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smelled terrible. I tried using fan mode on the unit but that didn't help. You could see outside, there was a gap between the door and the floor. They wouldn't let me check in 30 minutes early because they were cleaning. I went to Walmart and came back. Not sure what they think is clean, but there were loads of grime in the corners that haven't been touched in quite some time. There was no comforter. They had a thin blanket with a stained up sheet over that. They advertised free coffee in the mornings. But had no creamer and no attempt at obtaining any. There were homeless people walking the street and the bagel shop next door. When I was in the office trying to get coffee someone was on the phone trying to get a refund. The employee said only managers can give refunds and because the manager has multiple properties they needed to try and call at 9am on Wednesdays. That was their only solution. I would be livid if I couldn't talk to a manager for a refund! That is not how business is done. My door lock only worked part of the time. I used the latch inside and a few door stoppers. I paid an extra $10 for the "nicer" room with a microwave and small fridge. Well you have to unplug the tv to use the microwave because there aren't enough outleets. The entire place seems like a cash grab. Owner does not care about the employees or customers.
2024년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 7일
Hi Brenda,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 - 너무 별로예요

david

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dont stay here. Staff is rude, room is dirty and smells like cigarettes. Shower didn’t work. Feels really unsafe. Go somewhere else.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 7일
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Jaiden

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dirty when we got it and when we asked for it to be cleaned it didn't get cleaned
2024년 4월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 30일
Hi Jaiden, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 - 너무 별로예요

LaToya

연인과의 여행
Lady at front desk the older lady she was very rude said she did not like the way I book my reservation then said I didn’t have reservation and I did she was just unable to work with the people who I booked they said she did not want me to stay there and I am not from here so I don’t know why this women did not like me I ended up having to find a new room in the middle of the night and it’s was very stressful and overwhelming and I wish that on no one poor service poor customer care
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 30일
Hi LAToya, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

4/10 - 별로예요

Robert

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Human feces in the middle of the parking lot. Room smelled strongly of cigarettes
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 23일
Hi Robert,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

8/10 - 좋아요

Jamin

좋아요: 청결 상태, 편의 시설/서비스
My stay was good
2024년 4월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 17일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 - 별로예요

Jurreall 님, Denver

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I was checking out, the staff and housekeeping were extremely Norma (front desk) to be exact was rushing me and threatening to call police for no reason and then said I can't rent there anymore, when before that I spoke with another staff member and she was okay with me packing my things and knew my situation. They were also extremely rude to my mother who was just there to help me pack up and check out. Also they had me in a room that had no working heater or air conditioning and I was being charged full price when I actually found out that i was supposed to be paying $75 flat because I had no working heater or air conditioning. Everyday I was being charged and extra $15-$20. Extremely rude and unprofessional.
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 17일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 - 괜찮아요

michael

출장 여행
좋아요: 직원 및 서비스
Well everyone is very friendly on property and very convenient for food options and Walmart nextdoor . Cleanies around the property is dirty on actually property some of the guest don't respect the property they leave dog feses I've seen people throw there trash out of the car into the parking area and drive off . I feel sorry for staff at this location because they have to put up with a lot of crap .
2024년 3월에 3박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 17일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 - 좋아요

michael

좋아요: 청결 상태, 직원 및 서비스
My only concern was I have just went to the store and perched a bag of groceries and the maid came in to do a cleaning through the bag of groceries away 60 bucks down the drain . Disappointed in this sinces I'm on a budget .
2024년 3월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 11일
Hi Michael,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

8/10 - 좋아요

michael

2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Jesse

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Bed sheets were dirty and the room smelt like dung. Other than that perfect stay for my drunk night with friends.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 11일
Hi Jesse,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Jurreall 님, Denver

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front Desk staff is always helpful and honestly just doing their job, they try and make things work with whatever your needs might be. I understand sometimes it gets frustrating getting told what you don't want to hear, but I do understand it's their job. Nevertheless Jovon, Norma, Rob and I want to say Ashley I'm probably wrong I hope she don't see this and hate me lol but they all are always so helpful so nice super friendly and have always shown nothing but great hospitality to me and my dog (Sparkplug) Thanks for being an awesome team!!!
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 3일
Hi Jurreall, We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Natalie #Team6

10/10 - 훌륭해요

Jurreall 님, Denver

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was very helpful and understanding of my conditions.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 3일
Hi Jurreall, Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Natalie #Team6

8/10 - 좋아요

Christine

좋아요: 직원 및 서비스
Needs microwave n coffee makers
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 3일
Hi Christine, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie#Team6

10/10 - 훌륭해요

Anthony

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Carlos Ernesto 님, Bell

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 14일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 - 별로예요

janice

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
bed sheets were dirty with stains we didn’t have a remote in the room or comforter that place wasn’t the best
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 - 너무 별로예요

Curt

2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 14일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 - 괜찮아요

Mary

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Vending machines and microwave did not work
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi Mary,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 - 괜찮아요

Marlene

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Maria

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that stuff every body is so good all the employees
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi Maria, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie#Team6

4/10 - 별로예요

shalada

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that they had smoking rooms but the room was not properly cleaned and we were without television for 2 days
2024년 2월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi Shalada, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

2/10 - 너무 별로예요

Alberto

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were bed bugs in the room, cigarette burns on the bed..paraphernalia under the bed and the front desk was a night mare. Stay away we left and found another hotel immediately
답변 제공: Brand Experience Team 님, 2024년 2월 22일
Hi Alberto,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 - 훌륭해요

Nellie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms need updating!! As well as property area needs landscaping.!!
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Nellie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 - 괜찮아요

Nellie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms need upgrading, and free breakfast should be served.
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Nellie,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - 훌륭해요

Paola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 7일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 - 괜찮아요

Chanc

2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 29일
Hi ChancThanks for your review, we really appreciate the support. Lilith#Team6

8/10 - 좋아요

Julie

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
Start we're great
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Julie,Thank you for positively rating your stay!!Maz K.#Team6

10/10 - 훌륭해요

Julie

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
The staff were great
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Julie, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 - 훌륭해요

Adriana

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Adriana

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

4/10 - 별로예요

Bruce

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Loud Neighbor
Everything was pretty Good except for terrible Loud Neighbor in next door room.
2024년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 17일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

2/10 - 너무 별로예요

Claudia

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very rude staff i do not recommend the stay not to mention the room was dirty will never come back to this place.
2023년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 3일
Hi Claudia, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 - 좋아요

Genesis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Juan Guerrero

2023년 12월에 1박 숙박함

8/10 - 좋아요

Bruce

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Steven

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Convenient, cheap

2/10 - 너무 별로예요

Raymond

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff

10/10 - 훌륭해요

kevin

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

8/10 - 좋아요

Ryan 님, greeley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sam was very friendly and nice
답변 제공: Nancy Y. 님, 2023년 12월 5일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 - 좋아요

Maria

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the employees the do good job
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi Maria,Thank you for positively rating your stay!!Lilith#Team6