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아메릭인 바이 윈덤 존스턴 디모인 여행 후기

2.5 out of 5
아메릭인 바이 윈덤 존스턴 디모인
5050 Merle Hay Road, Johnston, IA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 896개 이용 후기 중 340개" "
평점 8 - 좋아요. 896개 이용 후기 중 298개" "
평점 6 - 괜찮아요. 896개 이용 후기 중 152개" "
평점 4 - 별로예요. 896개 이용 후기 중 78개" "
평점 2 - 너무 별로예요. 896개 이용 후기 중 28개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Mandy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was nothing like what the pictures online showed.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

KAREN

단체 여행, 출장 여행
Unique: windows do not have locks. Feel unsafe. No elevator.
2024년 4월에 2박 숙박함
답변 제공: Guest Service Representative 님, 2024년 5월 15일
Thank you for your feedback and bringing the issue of the window to our attention. I have reached out to our maintenance team regarding this issue.

6/10 - 괜찮아요

Chris

별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 5월 2일
I would like to offer my sincerest apologies for any inconveniences that you may have experienced during your recent stay with us. We hope to see you again in the future.

10/10 - 훌륭해요

Denice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place.
2024년 4월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 5월 2일
Thank you for your feedback! I am happy to hear that you enjoyed your recent stay with us! Hope to see you again!

10/10 - 훌륭해요

Tamara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable and close to God and shopping.
2024년 4월에 2박 숙박함
답변 제공: Guest Service Representative 님, 2024년 5월 2일
I am delighted to hear that you enjoyed your recent stay with us! We hope to see you again!

8/10 - 좋아요

Everett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed the fact that it was easy to get to right off the interstate, but you have to drive through a car dealership parking lot to get to it! The one thing we did not like about this particular motel was although the breakfast was somewhat hot and plentiful, they are not diabetic friendly at all! When asked about certain things such as sugar free syrup for the waffles, or anything else sugar free they just look at you like your some kind of freak! Other than that it is a great place to stay!
2024년 4월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 4월 25일
Thank you for your feedback! I am delighted to hear that you were able to enjoy your stay with us! I would like to offer my sincerest apologies for not being very diabetic friendly. We will change that, I am sorry to hear that our staff looked at you that way. We sincerely hope to see you again in the future.

10/10 - 훌륭해요

Pastor

2024년 4월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 5월 15일
Thank you for your feedback! I am truly delighted to hear that you enjoyed your recent stay with us! We hope to see you again in the future!

10/10 - 훌륭해요

pam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to find and easy parking. Room was very clean. Beds comfortable. Breakfast was good. Front desk and breakfast crew were very customer service oriented. Would stay here again.
2024년 3월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 4월 25일
Thank you for your feedback! I am truly delighted to hear that you enjoyed your stay and that you were able to enjoy our amenities. I am also happy to hear that our staff made you feel welcome! We hope to see you again!

6/10 - 괜찮아요

Sasikumar

좋아요: 편의 시설/서비스
Staff allocated unclean room and then another room for which access keys did not work. Had to climb down a floor every time to the reception because of this
2024년 1월에 2박 숙박함
답변 제공: Guest Service Representative 님, 2024년 4월 4일
My sincerest apologies for the inconveniences you experienced during your recent stay with us. Please rest assured that we have reached out to housekeeping to ensure that this does not happen again.

10/10 - 훌륭해요

Sasikumar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Value for money
2024년 3월에 2박 숙박함
답변 제공: Guest Service Representative 님, 2024년 4월 4일
I am delighted to hear that you enjoyed your stay with us! We hope to see you again!

6/10 - 괜찮아요

Irene

출장 여행
My room had a lovely view of the pool. The property is older but fairly well maintained.
2024년 3월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 3월 27일
Thank you for your feedback! I would like to apologize for any inconvenience you may have experienced. We hope to see you again!

6/10 - 괜찮아요

Nancy

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room was pretty dirty when we arrived, recepricles and outlets were loose from Walls and baseboards were loose too, which although not seeing any makes me nervous about things crawling through. There was no screen on window. I have a baby and four year old twins With me. I expected better from a hundred dollar hotel. The hot breakfast was very tasty.
2024년 3월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 3월 26일
I would like to offer my sincerest apologies for any inconveniences that you may have experienced during your recent stay. Thank you for bringing these issues to our attention. I would like to reassure you that they are being fixed as we speak. We sincerely hope to see you again.

10/10 - 훌륭해요

luis Alberto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent team members. Nice breakfast.
2024년 3월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 3월 20일
Thank you for your feedback and your kind words! I will share your comments with the staff who will be as pleased as I am to hear.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A-1
2023년 12월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 3월 15일
I am truly delighted to hear that you enjoyed your recent stay with us! We hope to see you again in the near future!

4/10 - 별로예요

Mark

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Guest Service Representative 님, 2024년 3월 7일
Thank you for your feedback. I would like to offer my sincerest apologies for any inconveniences that you may have experienced during your recent stay. We hope to see you again!

8/10 - 좋아요

John

좋아요: 직원 및 서비스
Just Ok
2024년 3월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 3월 7일
Thank you for your feedback! I would like to apologize for any inconvenience that you may have experienced during your recent stay. We sincerely hope to see you again!

10/10 - 훌륭해요

Anthony

High value
2024년 3월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 3월 7일
Thank you for your feedback! I am delighted to hear that you enjoyed your stay with us and I would also like to thank you for the books as well! We hope to see you again!

8/10 - 좋아요

Bruce

2024년 3월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 3월 27일
Thank you for your feedback! I am happy to hear that you enjoyed your recent stay! We hope to see you again!

10/10 - 훌륭해요

Lalinne

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We like the hot breakfast of making your own waffles, sausage, eggs, and biscuits and gravy. It was nice to have orange juice, coffee, and teas too. Since we're in a time crunch, we like the convenience of NOT having to find breakfast elsewhere.
2024년 2월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 3월 7일
Thank you for your feedback! I am delighted to hear that you enjoyed your stay with us! It was wonderful meeting you! We hope to see you again!

10/10 - 훌륭해요

Corwin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Pleasant staff and nice room
2024년 2월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 2월 23일
Thank you for your feedback! It was wonderful meeting you. I am delighted to hear that you enjoyed your stay with us and hope to see you again!

8/10 - 좋아요

Wally

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large rooms, clean. No elevator, so you must travel light. Nice breakfast. Woukd stay again
2024년 2월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 2월 23일
I am delighted to hear that you enjoyed your stay with us! I do apologize for not having an elevator.

2/10 - 너무 별로예요

Kim

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dirty, curtains and chair were soiled. Won’t stay again
2024년 2월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 2월 13일
Thank you for your feedback. I would like to offer my sincerest apologies for any inconveniences that you may have experienced during your recent stay with us! I have reached out to the staff in regards to these issues and we are correcting them as we speak.

10/10 - 훌륭해요

Alejandra

2024년 1월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 2월 13일
I am delighted to hear that you enjoyed your stay with us! We hope to see you in the future!

4/10 - 별로예요

Mark

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 2월 7일
Thank you for your feedback! I would like to offer my sincerest apologies for any inconveniences that you may have experienced during your recent stay with us. We hope to see you again.

10/10 - 훌륭해요

Kathryn

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Easy check-in process and the staff is great. Breakfast served has hot and cold options which was a nice surprise as well. Overal, I am very impressed with this hotel and staff.
2024년 2월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 2월 7일
Thank you for your feedback! I am delighted to hear that your stay was an enjoyable one. I am also very happy to hear that you enjoyed breakfast. I will pass on your comments to our who will likewise be delighted! We hope to see you again in the future should your travels return you Johnston, IA again!

10/10 - 훌륭해요

ALONSO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and welcoming
2024년 1월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 31일
Thank you for your feedback! I am delighted to hear that you enjoyed your recent stay with us! We hope to see you again in the future!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 29일
Thank you for your feedback! I am happy to hear that you enjoyed your stay with us! I would like to apologize for any inconveniences that you may have experienced during your recent stay as well. We hope to see you again in the future.

8/10 - 좋아요

Andrea

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 29일
I am delighted to hear that you enjoyed your recent stay with us! I hope to see you again in the near future!

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked last second to stop, sleep, and leave, and it was very nice. Checked in after midnight with friendly staff. Breakfast was typical fare. Overall very happy with the choice to stay here. If you're looking for a reasonably priced night or two in Des Moines, you can book with a high degree of confidence that you'll find great value here.
2024년 1월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 26일
Thank you for your feedback! We are truly delighted to hear that you enjoyed your stay with us! We hope to see you again should your travels bring you back to Johnston again!

8/10 - 좋아요

Jon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Good
I have stayed here many times. Close to restaurants. Clean, heat works well, good water pressure. Breakfast is very good, the usual, waffles, sausage, eggs, b&g, cereal, breads and fruit.
2024년 1월에 2박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 25일
Thank you for your feedback! We are delighted to hear that you enjoyed your stay with us once again. We look forward to seeing you again next time your in town. Have a wonderful day!

2/10 - 너무 별로예요

Chaya

2024년 1월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 25일
I would like to offer my sincerest apologies for the inconveniences you may have experienced during your recent stay with us. We hope to see you again.

8/10 - 좋아요

jim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Value
I booked this for the inexpensive price. That considered 8/10. Nothing special but the value was good.
2024년 1월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 26일
Thank you for your feedback! I am delighted to hear that you enjoyed your stay with us! We hope to see you again!

10/10 - 훌륭해요

Franchesca 님, Des Moines

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 25일
Thank you for your feedback! We hope to see you again should your travels return you to Johnston again.

6/10 - 괜찮아요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bored in Johnson
Everything was great until we had no TV for the last day and a half. Very long day without TV and so cold outside could not do anything.
2024년 1월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 25일
I would like to offer my sincerest apologies for the inconveniences you experienced during your recent stay. We hope you will consider staying with us again.

10/10 - 훌륭해요

Barry

2024년 1월에 2박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 15일
I am truly delighted to hear that you enjoyed your recent stay with us! We look forward to seeing you again should your travels return you to Johnston again!

10/10 - 훌륭해요

Dean

2024년 1월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 13일
Thank you for your feedback! We are delighted to hear that you enjoyed your recent stay with us! Hope to see you again in the future!

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always appreciate staying at this place each year I travel to Rapid City for wrestling.
답변 제공: Guest Service Representative 님, 2024년 1월 13일
It was wonderful having you stay with us as always! We look forward to seeing you next year!

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay.
답변 제공: Guest Service Representative 님, 2024년 1월 13일
I am truly delighted to hear that you enjoyed your recent stay with us! We sincerely hope to see you again soon!

2/10 - 너무 별로예요

lori

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like anything about this property. I will never stay there again. Cold air poured in around the window, I couldn't charge my phone, the TV didn't work.
2024년 1월에 2박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 13일
I would like to offer my sincerest apologies for the inconveniences you experienced during your stay! I have reached out to maintenance and they are currently fixing these issues as we speak!

4/10 - 별로예요

Wayne L Decker Decker Tractor

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 13일
I would like to offer my sincerest apologies for the inconveniences that you experienced during your recent stay with us!

10/10 - 훌륭해요

Kory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beat my expectations
The room was clean, the bed comfortable and the water hot. Also a solid breakfast! Was a welcome surprise for the low cost. Came away impressed and would definitely stay again.
2024년 1월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 13일
It was wonderful having you stay with us! We are delighted to hear that you enjoyed your stay! Hope to see you again!

10/10 - 훌륭해요

Julie

답변 제공: Guest Service Representative 님, 2024년 1월 13일
I am delighted to hear that you enjoyed your recent stay with us! We hope to see you again!

10/10 - 훌륭해요

Connie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Stay At Americinn Inn
Great Breakfast, Clean Rooms. Asked to be on the 1st floor and you made that possible.
2023년 12월에 2박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 13일
I am delighted to hear that we were able to accommodate your request and that you enjoyed your stay! We hope to see you again!

4/10 - 별로예요

Julia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was not cleaned in the 3 days we stayed there. We didn't get clean towels or our beds made. I asked at the desk and they said they were down to one housekeeper, but that doesn't excuse a basic service that you pay for.
2023년 12월에 3박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 13일
I would like to offer my sincerest apologies for the inconveniences that you experienced during your recent stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Guest Service Representative 님, 2024년 1월 13일
We are delighted to hear that you enjoyed your recent stay with us! Hope to see you again soon!

10/10 - 훌륭해요

Jose 님, Bellevue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff
2023년 12월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 12월 26일
Thanks for the review. We hope to serve you again soon.

2/10 - 너무 별로예요

Jake

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mouse droppings in my room. Upgraded room had a cockroach wandering.
2023년 12월에 2박 숙박함
답변 제공: Guest Service Representative 님, 2023년 12월 21일
Thank you for your feedback. I would like to offer my sincerest apologies for the inconveniences you experienced during your recent stay. I would like to reassure you that we have had an exterminator out to the property and they do come on a regular basis. We hope to see you again.

10/10 - 훌륭해요

Keith

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No clear entrance driveway
2023년 12월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2023년 12월 21일
Thank you for your feedback! I do agree that it is a little tricky locating the hotel. I am however glad that this did not deter you from being able to enjoy your recent stay with us! Hope to see you again!

6/10 - 괜찮아요

Alliyah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Honestly this is a solid hotel if you’re looking for to stay a night or two in the Des Moines/Johnston area. The only thing is it just needs to be updated would be nice if it also included a hot tub in the pool area, besides that can’t complain a very solid hotel.
2023년 12월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2023년 12월 21일
Thank you for feedback! I am happy to hear that you were able to enjoy your stay with us even without a hot tub. We hope to see you again in the future!

10/10 - 훌륭해요

Jon

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Clean, quiet, comfortable. Will stay again.
2023년 12월에 1박 숙박함
답변 제공: Guest Service Representative 님, 2023년 12월 21일
Thank you for your feedback! I am delighted to hear that you enjoyed your recent stay with us! Hope to see you again soon!