Dear Eugene, Thank you very much for your support and for sharing your review with us. We appreciate all feedback as it helps us to identify our strengths and weaknesses. I'm sorry to hear that our toilet height didn't meet your expectations and had a negative impact on your experience. We would like to apologize for any inconvenience caused and hope to have the opportunity to serve you better in the future. Sincerely, Sedi Halvorson, GM

Dear Crystal, I’m sorry that you did not find us to be a good value. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Sedi Halvorson, GM

Dear Molly, We are thrilled you enjoyed your stay! Thank you for the review and please visit us again. Best, Sedi Halvorson, GM

Dear Traci, Thank you for sharing this superior rating of your experience, and we look forward to your return. Best, Sedi Halvorson, GM

Dear Roxanne, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Sedi Halvorson GM

Dear Jami, It was our pleasure hosting you and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Sedi Halvorson GM

Good morning McKenna,Thank you for your feedback, and my sincere apologies regarding your experience with us here at the Sheraton. Your experience is not up to our standards, as you can see in our many guest reviews. I have asked Expedia to refund your stay due to all that you dealt with during your time here. Per their guidelines, it may take up to 10 days to complete the process, but please note we have completed our end of the process. Thank you for letting us know about your experience, we take your feedback seriously, and will address the issues you have brought up. Thank you again for your feedback, I hope you have a wonderful week!

Dear Candace, Thank you for taking the time to share your feedback about your recent stay. We are delighted to hear that our dedicated team members provided exceptional hospitality! Your recognition of their efforts is greatly appreciated, and we will make sure to pass on your compliments to the entire team! It was our absolute pleasure to host you; we look forward to welcoming you again soon. Best, Sedi HalvorsonGM

Dear Alice, We appreciate the time you took to share your feedback with us! Knowing that our guests enjoyed their experience brings us great joy. Hosting you was a pleasure, and we look forward to the opportunity of welcoming you again soon. Best, Sedi Halvorson GM

Dear Kelli L, We apologize that you were not welcomed to a clean and fresh room; I have taken note. Additionally, I’m sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Sedi Halvorson GM

Dear Timothy,Thank you for choosing to stay with us and for sharing your valuable feedback. Our team is dedicated to providing exceptional hospitality, and we are thrilled to hear that their efforts had a positive impact on your stay! It was a pleasure serving you, and we look forward to welcoming you again.Best,Sedi HalvorsonGeneral Manager

Dear Theresa,Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us. It was a pleasure to host you, and we hope to see you again soon.Best,Sedi HalvorsonGeneral Manager

Dear SYLVIA,That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon.Best,Sedi HalvorsonGeneral Manager

Dear Bennie,It is wonderful to hear you had a great stay at our hotel. We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future.Best,Sedi HalvorsonGeneral Manager

Dear Stanley,I’m sorry to hear that noise pollution kept you from having a restful night’s sleep; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review.Sincerely,Sedi HalvorsonGeneral Manager

Dear Danica,We enjoyed having you as our guest and apologize if your visit fell short of expectations. We look forward to welcoming you again in the future, as we are committed to providing you with a stay that aligns with our high standards in every way.Sincerely,Sedi HalvorsonGeneral Manager

Dear Erin,We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies regarding the Wi-Fi connectivity issues you experienced; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best,Sedi HalvorsonGeneral Manager

Dear Debbie,We are thrilled that we provided you with a great stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best,Sedi HalvorsonGeneral Manager

Dear Raymond,We are grateful for your kind rating. It thrills us to know that our team had a positive impact on your stay. It was a pleasure to have you as a guest, and we look forward to welcoming you back.Best,Sedi HalvorsonGeneral Manager

Dear Stacy,While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time.Best,Sedi HalvorsonGeneral Manager

Dear Barbara,We appreciate you sharing this review and informing other travelers of the comfort you experienced with us! We take pride in the details and are thrilled to know they made for a great stay! On behalf of the entire staff, thank you for choosing our hotel, and please visit again in the future.Best,Sedi HalvorsonGeneral Manager

Dear Dorrie,We are thrilled that we provided you with a nice stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best,Sedi HalvorsonGeneral Manager

Dear sheri,Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best,Sedi HalvorsonGeneral Manager

Dear Laura,While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time.Best,Sedi HalvorsonGeneral Manager

Thank you for sharing your recent stay with us. We are thrilled to hear you enjoyed your stay and look forward to seeing you stay with us again.

Dear Valdemar,We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.Best,Sedi HalvorsonGeneral Manager

Thank you for sharing your recent stay with us. We are happy to hear you enjoyed your stay and look forward to having you back!

Thank you for staying with us! We are so glad you enjoyed your stay here with us. I will pass along the positive feedback to the team.

Thank you for staying here at Sheraton. We appreciate the positive feedback and will pass along to the team. We hope to see you back soon.

We are so glad you enjoyed your stay here with us. We hope to see you again. Thank you for staying. I will pass along the positive feedback to our staff.

Dear Roland,We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies regarding the internet issues you experienced; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Sincerely,Sedi HalvorsonGeneral Manager

Dear Marty,I’m sorry that you did not find us to be a good value and for the room type you were assigned. Additionally, I am sorry you experienced drainage issues. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely,Sedi HalvorsonGeneral Manager

Thank you for sharing your recent stay with us. We are happy to hear you enjoyed your stay with us. We look forward to your return visit.

Dear Yessenia,We are delighted that your stay was nothing short of exceptional. Until next time!Best,Sedi HalvorsonGeneral Manager

Dear Rachelle,Thank you for choosing our hotel and for taking the time to write a review! We are delighted to hear that our location was perfect for your travel plans. We enjoyed having you as our guest, and we hope you’ll visit us again soon.Best,Sedi HalvorsonGeneral Manager

Dear Michael,Thank you for sharing this review, and we welcome you to visit us again anytime!Best,Sedi HalvorsonGeneral Manager

Dear Duane,Thank you for your time in sharing your kind review, and please visit us again.Best,Sedi HalvorsonGeneral Manager

Dear Mark,It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again.Best,Sedi HalvorsonGeneral Manager

Dear William,Bright, fresh, and comfortable guestrooms are our goals, so I sincerely regret that we let you down in these areas. We are grateful for your patronage and your time in sharing this feedback. We do review it as to team to foster improvements. For this reason, we hope that you might consider a return visit. We’d love another opportunity to show you that cleanliness is our top priority.Sincerely,Sedi HalvorsonGeneral Manager

Dear Kyle,Thank you for your kind review. We apologize for not meeting every expectation and hope to welcome you again.Sincerely,Sedi HalvorsonGeneral Manager

Dear Anonymous,We are incredibly grateful that you took the time to leave us a great review! We take pride in knowing our guests are happy. Thank you for staying with us.Best,Sedi HalvorsonGeneral Manager

Dear Jessica,Please accept my sincere apologies for the lapses in service during your stay; we clearly fell short of our high standards. We hope you will return so we can provide you with the exceptional stay our guests have come to expect. We appreciate your time in reviewing our hotel.Sincerely,Sedi HalvorsonGeneral Manager

Dear ILHAM,It’s great to receive your feedback and your generous review! We take great pride in knowing that we achieved total satisfaction while you were our guest. It was our pleasure hosting you and look forward to welcoming you on a return trip to our area.Best,Sedi HalvorsonGeneral Manager