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"There was a complimentary transport from the hotel to the airport and we were told that only 7:30 and 10:30 am and ordered a private taxi to realize once we were outside at 9:30 that there was a transport taking guest to the airport . And we were told by the employees that the the front desk from the check in didn’t help us properly with this arrangement ."

"The front desk staff was amazing! We checked in during a rain storm and the hotel had been hit by lightning and their computers and they computers were out. The staff maintained their professionalism and got us in a room quickly. Thank you for your help "

"Everything was great !"

"Great"

"Rooms clean, staff very helpful, breakfast was plain but satisfying, and they had nice local baked goods each day."

"Nice area, easy access to the Teleferico to get to the sights in centro."

"Amazing time"

"The hotel location is great- very friendly and helpful staff. The onsite restaurants was really good too. "

"Modern hotel in central location "

"Great location near all tours, friendly staff and decent breakfasts, they do let you check in early if you arrive in the bus around 7am but for a fee."

"Good property the great amenities and service"

"Very nice hotel. Clean, great staff and spacious rooms."

"It’s close to the airport and a good spot to rest if you have a long layover. "

"The location was very good, close to several restaurants within walking distance."

"Good property with a great view from the restaurant"

"Very attentive, friendly and accommodating staff, they helped me change my reservation due to a flight cancelation and were able to check me in earleir as well. "

"Nice place"

"Clean room & convenient location Very good restaurant on site"

"Great room clean and comfortable beds Resturant for breakfast and dinner was good "

"Property was amazing: great bed, modern , breakfast & gym/pool/jacuzzi after a long day out. Staff was friendly & helpful & would definitely stay again . "