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"Want to stay there again "

"The staff members are great and they offer assistance during our stay."

"Great location "

"It's good place to stay with friends and family"

"Room cleanliness needs a bit of improvement. Staff are helpful, location is great!"

"Very expensive for the condition of this hotel. "

"Smooth check in and was greeted by a friendly staff, Kylie Li. Next to the hotel there is a Wanda plaza where you can find eating options as well as a convenience shop which is convenient. The room is clean and spacious. Clean toilets, comfy bed. Overall a pleasant stay. "

"非常好, 雪場一步到, 非常清潔, 只是不好打車出市區, 如果hotel 有shuttle 就好, "

"the accomodation was really clean and comfortable, with everything you need. The hotel didn't get my reservation. However the stuff was great and allowed me to check in and resolved the situation with hotels.com. I would definitely recommend this hotel."

"The room is dirty"

"同事入住的是隔壁的taiwoo酒店 去参观了下 感觉element性价比比较高（尤其是房源紧张的时候）receptionist的服务很好 一直笑嘻嘻的 离滑雪场非常近 就是希望酒店的晚餐提供能稍微延长时间"

"Very clean and courteous staff"

"객실이 깨끗하고 넓습니다."

"The manager Vivien was amazing and so supportive with English, booking tickets, getting taxis, sharing directions and helping with shopping and dining. Simply can’t thank her and the staff enough. Most amazing experience for a non Chinese speaking traveller in a very non English speaking location that is close to ski fields and the Great Wall of China. Simply amazing "

"Nice hotel. "

"very good location and the staff very cooperative and polite. The room was clean and quiet."

"I would not recommend it to anyone Not well very operated by the staff "

"客房宽敞明亮，前台服务也很热情。第一次体验滑雪，非常好的体验。"

"Hotel is in a very convenient location near many businesses and the metro is close by. The staff is very attentive to guests, offering a wide variety of excellent foods and service. They have afternoon tea and pastries from 1-5pm, which I thought was a very thoughtful idea. Their gym also has a decent amount of equipment. Most other hotels are a little barebones in terms of equipment."