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"Overall clean and spacious room, but it was an extremely long walk from lobby to our room. Staff was helpful. Several restaurants within walking distance and there was an excellent bakery shop nearby."

"Grrat"

"Peter was the best employee by far. Went above and beyond to help me when I was sick."

"Great ! I will live here again next time."

"Good location , clean room"

"My stay at the Ritz Carlton Nanjing was very nice. The staff was friendly and the amenities were nice. There was some wear and tear in my hotel suite which was kinda surprising to me. I would think they would replace or fix the furniture in the rooms that were worn. My room was nicely decorated for my birthday with a small cake and rose petals. There was also a nicely written card. The food and drinks in the Executive Lounge were deliciously. Especially the lamb chops that were freshly prepared. My main disappointment was not being able to have breakfast in the main dining area due to it being full and I had to go have breakfast in the Executive Lounge where the breakfast items are very limited. "

"Thank you! I really enjoyed my stay. What stood out the most was the cleanliness of the room—it was spotless and very well maintained. The staff were also extremely courteous and professional, always ready to assist. Overall, the combination of comfort, service, and well-kept amenities made the experience excellent."

"Great location with direct access to subway. Clean room with friendly service"

"Cynthia Zheng was a lovely doorman. Club Lounge is amazing. Would stay at Shangri-La again."