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"Staff very helpful and friendly"

"Not what I expected… for the price , they went above and beyond … made you feel like you were visiting a family member that clearly made me call her “grandma” from the vibe we arrived and leaving .. bitter sweet it was a short trip, if I was ever back in town it’s a must I visit her .. ❤️❤️❤️"

"AC was terrible. Sadly the staff are not happy and as a consequence don't show the normal attitude you see at every other Crowne Plaza "

"Clean room, clean gym, convenient location "

"This hotel lacks of everything, no food, the staff don’t speak English , it’s a complete mess "

"Pretty good except we think people previously smoked in our non-smoking room. Still a good hotel though and would stay again. "

"Food choice is lacking. Service isn’t up to par "

"Excellent hotel, as good or better than 4+ stars in major American cities. Staff speaks some English and assists with inquiries and deliveries. Very nice gym and pool. Would stay if you’re a westerner in Nanchang for business or pleasure. Also, the neighborhood is new and nice but not close to the old city so if you want a more authentic experience you may consider something less western. "

"It was pouring rain when we got on taxi to hotel from airport. Taxi driver had no idea what hotel it was n where the location was when I showed the English hotel name and address listed on Expedia. I managed to get the Chinese translation of the English hotel name and address but they were all incorrect. When we arrived at the area called Taoxichuan, even staff from other hotels had no idea. As it turned out, the hotel English name is Hyatt Unbound while the Chinese name is 凱悦臻迭. Expedia must correct the hotel English name followed by the hotel name in Chinese to avoid confusion. Also imperative to get the EXACT address from hotel itself n revise the address on Expedia listing, n warn customers to be sure to show REVISED n CORRECT hotel name n hotel address, both in Chinese, to taxi drivers. It was a scary n unpleasant experience, esp in pouring rain."