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This hotel was really nice. Clean, quiet, and the large bath was very nice. I enjoyed the staff performance at night. I have never stayed at a hotel which offers performance done by staff members in the past, and it was a very fun experience. The dinner/breakfast buffet was very good and offered many local speciality items. The only thing i wish it was different was parking. They charged parking fee to guest. Otherwise, this hotelqas very good.

The reception staff was helpful and polite, it made our stay more enjoyable

Older hotel that could do with a update

If you are arriving by train, this property is about a 15 minute walk from Kochi station, which for Kochi is a fairly short walk. The location is also right next to a bus terminal, with a couple tram stops nearby as well. Good shopping is a close walk, and the castle is also only a 15 minute walk. As far as Kochi goes, this is probably as walkable as it gets. As for the property, it is a bit older, and while the hallway had a strange smell, the room smelled fine, was clean, and had good air conditioning. Moreover, they did daily cleaning, which is always nice. Overall I thought this was a good hotel, especially for the price.

Although this hotel may not be the newest one on the block, the facility and cleanliness were excellent. But what I was impressed with was the staff members' professionalism and helpfulness. They went above and beyond to help me whenever I had questions. The hotel also comes with an excellent restaurant. Their lunch and desserts are great. If I come back to Kochi, I will stay here again. Thank you very much for making my business trip comfortable and enjoyable.

The hotel is conveniently located close to Kochi Castle & Hirome Market. Great buffet breakfast featuring specialty foods of Kochi. All the staff here provided exceptional service. Domo Arigato to Yuko who went above and beyond every day in assisting with our Kochi City touring plans. We had a wonderful visit in Kochi!

Good location and price but it is really 3 star service and amenities. No communal bath, no info in Japanese or English about the huge festival, big but basic breakfast. Recheckin required for extension.

We loved our Japanese style room and the beautiful view. Also, they were able to accommodate our vegan diet and the food was delicious.