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"Excellent hotel. The staff are especially outstanding, above and beyond helpful and friendly with excellent customer service. The facilities are excellent. The only niggle was the central heating/AC controls didn’t respond in both rooms which i think was due to a central override so that was annoying. "

"Very nice"

"Started my Easter adventure with a 3 night stay at this hotel and returned for a 1 night stay to break up my journey home from Dover. I was told I had been upgraded from a double to an executive double but I’m not sure if that was true as the room was identical to the superior room I previously had. My only criticism is that the WiFi wasn’t secure - and that isn’t acceptable really."

"It was a good clean room and a nice hotel all round the only issue was that the room bathroom door wouldn’t lock so my child could walk in on me luckily that didn’t happen "

"Nice and friendly staff Pool changing rooms a bit tiered "

"Excellent hotel right next door to Mercedes World . Every member of staff were friendly and helpful . Restaurant was a bit pricey but breakfast was very good . Was impressed with the gluten free station outside of the main breakfast food area . Good selection of food , well cooked and presented . Room was spacious and clean . Very comfortable apart from being very warm but well inpressed with the hotel and would definitely stay again if we visit Mercedes World"