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The Swan Hotel

4.0 star property
A riverside retreat where travelers can enjoy breakfast with a view of nature, connect with WiFi, and experience genuine relaxation by the water

Choose dates to view prices

The Swan Hotel sits riverside, offering a peaceful setting for breakfast in the garden or terrace. Guests enjoy in-room WiFi, international cuisine at The Swan restaurant, al fresco dining, bar service, and consistently helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping
The current price is ₩159,499
₩191,399 total
includes taxes & fees
Jun 7 - Jun 8
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About this property

The Swan Hotel

  • Upscale hotel near Thames River
  • You can look forward to free English breakfast, a terrace, and a garden at The Swan Hotel. The on-site international cuisine restaurant, The Swan, offers breakfast, lunch, dinner, and al fresco dining. In addition to a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Luggage storage, smoke-free premises, and barbecue grills
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at The Swan Hotel have comforts such as free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Heating and portable fans
    • Bathrooms with shower/tub combinations and free toiletries
    • Electric kettles, daily housekeeping, and desks

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  • Free WiFi
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The price is ₩102,318
₩122,782 total
includes taxes & fees
Jun 21 - Jun 22
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is The Swan Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Swan Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at The Swan Hotel on Jun 7, 2026 start from ₩159,499, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Swan Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at The Swan Hotel?

Check-out is at 11:00 AM.

Where is The Swan Hotel located?

Situated on the riverwalk, this hotel is steps from Thames River and Staines Bridge. Thames Path and Thorpe Park are also within 3 mi (5 km). Staines Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

8.8

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 316 out of 444 reviews
Rating 8 - Good. 98 out of 444 reviews
Rating 6 - Okay. 17 out of 444 reviews
Rating 4 - Poor. 8 out of 444 reviews
Rating 2 - Terrible. 5 out of 444 reviews

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a lovely hotel , food drink staff all excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room the Indulgence and good breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and lovely views .. super helpful staff regarding parking .. lovely breakfast too ❤️
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
very good customer service great food clean room and Amenities
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities
The Swan Hotel has a lot of charm and awesome friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful and room was comfy. Great Pub and Restaurant to feel homey and welcome
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tom

Lovely clean room with great views, friendly staff and great location and one of the best veggie breakfasts I have ever had! Excellent all round!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very good room and great breakfast with a variety of good choices.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Room was satisfactory, clean. The staff were very friendly and helpful. Lovely location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute gem of a property. Wonderful room, bar and breakfast. Excellent location and superb service from all
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room overlooking the river. Comfortable bed. Friendly staff. Had a great evening meal and tasty breakfast.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Shelley

Liked: Staff & service, property conditions & facilities
Great location staff was very helpful I would definitely recommend it to friends great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities
The lake and views were great!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in a great location by the river. The room was lovely with great facilities. The bar and restaurant was great and so were all the staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Always great, friendly service. Excellent breakfast, good restaurant and pub, and lovely sitting by the river.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly helpful staff
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit

Lovely location with friendly helpful staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Excellent - fantastic staff, great location, very dog friendly. Great room with a balcony overlooking the Thames. Breakfast was excellent too.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was nice and the staff very friendly
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Einar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Clean, cosy, friendly service, great location on the waterfront, and a great breakfast to boot. What’s not to like? :-) Would definitely stay at tye Swan again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

August Swan

I’d definitely stay there again if I have reason to be near Staines again. Beautiful spot on the river. Not short, but a nice, easy walk to the train station.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A thoroughly enjoyable stay: friendly, attentive staff; small but pleasant room; good beer in the bar; nice food at dinner and breakfast. The weather was fabulous during our stay and it was lovely to have the river view from our bedroom and the dining room, and to sit out on the terrace for pre-dinner drinks.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic little hotel with superb breakfast and service. Rooms were lovely and very comfortable.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay, the perfect place to start or end your trip. So close to Heathrow in a quaint inn on the river. Lovely pub and delicious dining.
Stayed 1 night in Sep 2024