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St Giles Heathrow Hotel

3.0 star property

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Dry cleaning/laundry services, car rentals on site, and a bar are just a few of the amenities provided at St Giles Heathrow Hotel. In addition to a gym and conference space, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

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About this property

St Giles Heathrow Hotel

  • Hotel near Twickenham Stadium
  • Take advantage of dry cleaning/laundry services, car rentals on site, and a bar at St Giles Heathrow Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and conference space.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Express check-out, multilingual staff, and an elevator
    • Luggage storage, a 24-hour front desk, and concierge services
  • Room features
  • All 310 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Free toiletries and hair dryers
    • 22-inch flat-screen TVs with cable channels
    • Coffee/tea makers, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 9.95 per person
  • Self parking fee: GBP 8.00 per day
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is St Giles Heathrow Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 8.00 per day. Limited spots are available.

What time is check-in at St Giles Heathrow Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at St Giles Heathrow Hotel?

Check-out is at 11 AM.

Where is St Giles Heathrow Hotel located?

Located in Feltham North, this hotel is 2.8 mi (4.5 km) from Kempton Racecourse and within 6 mi (10 km) of Hampton Court Palace and Airport Bowl. Thames River and Thames Path are also within 6 mi (10 km). Feltham Station is only a 4-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.6

Cleanliness

6.8

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 185 out of 1000 reviews
Rating 8 - Good. 384 out of 1000 reviews
Rating 6 - Okay. 250 out of 1000 reviews
Rating 4 - Poor. 117 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

Reviews

Verified

4/10 Poor

malcolm

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No hot water in room !!
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Tejinders

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booed with Expedia By mistake wrong date Expedia call hotel Staff was very helpful roxan the person Change my dates with any charge Been visit before had good experience Definitely recommend Good price
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Joseph

Disliked: Staff & service, amenities, property conditions & facilities
The reception staff were very helpful, however the restaurant food was terrible & the staff were rude.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent price, friendly staff, larger than expected family room. Seemed clean though some rough edges including worn through carpet and missing tile grout. Taps had to be run for a long time to get hot water and bath on the tiny side. Expected road and air traffic noise. Breakfast plentiful but limited if you don’t eat full English. All round excellent value for money.
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Tejinders

Liked: Cleanliness, staff & service
Good property to stay Near by shops easy quick way to Feltham station . Room size is good Beds not that big . Friendly staff , not a bad price.
Stayed 1 night in Nov 2021
Verified

4/10 Poor

jonathan

Liked: Staff & service
Disliked: Cleanliness
Room was really nice and check in was easy. Good location for Twickenham right next to station. Although when we got back from the rugby we notice that the room was dirty bin full of rubbis and food from last guest in fridge not good enough im afraid. Breakfast basic but ok.all the hand gels and dispensers empty.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay here. Very limited selection of draught beers in bar.
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Matthew

Never stayed there
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Ellis

Liked: Cleanliness
Disliked: Staff & service
I’m still waiting for an explanation from Expedia why the booking was cancelled by them and why the hotel couldn’t sort an alternative. Rubbish service from Expedia and St Giles hotel. Terrible in fact.
Stayed 1 night in Nov 2021
Verified

8/10 Good

deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to Airport
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Wojciech

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
…around 40 years ago must be impressed:)
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

This hotel has recently been refurbished. I thoroughly enjoyed my stay. The room was spacious and spotless. The shower was superb. Food was very good. The price was very good value. Check out is normally 11:00 but mine was extended by two hours at no charge. Staff were helpful and very courteous. Overall, highly recommended.
Stayed 1 night in Oct 2021
Verified

8/10 Good

PJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Very comfortable room. Very convenient to Feltham station. Room was a bit cold till we sorted out the thermostat.
Stayed 1 night in Oct 2021
Verified

4/10 Poor

Brittany

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were pretty gross.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

The room had been refurbished and was very comfortable. Large walk in shower was excellent. Plenty of plugs and usb points. Parking fairly secure.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy 😊

Great location with excellent train links to central London, health row airport etc. Comfortable spacious room, good polite and helpful staff.
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Einar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyftur bilaðar. Herbergi ekki þrifin. Vatnsleki úr lofti allan tímann. Morgunverður mætti vera annað en bacon og egg
Stayed 3 nights in Oct 2021
Verified

6/10 Okay

Chantelle

Disliked: Cleanliness
Just needs a deep clean. Carpets are very old and worn. Bathroom was spotless.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to station

Rooms were lovely and comfortable. We had the refurbished rooms. Easy to get to the station for trains to London
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Abdul Raman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

janusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

prosper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab!

Fantastic .... from the very helpful reception staff to the comfortable room, you could forget that you are away from home! And it does not cost a finger ... best value for money.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, excellent parking
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Very good for the price, with breakfast included
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2021