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"The room was clean and tidy, even if a bit dated (1980s vibe) , it was comfy enough! The breakfast included was decent, and there was a lot of choice! We loved the fact how the gondola was less than a minute walk away."

"Beautiful place, no dining in the area"

"Large and comfortable room. Good location for trips to the Rila mountains. Nice and helpful staff. "

"Hotel is ok, bathroom was very old, no shower cabin, installations from the 90s"

" Convenient location. Ample parking. Friendly and helpful staff. Comfortable room was quiet with balcony door closed. Adequate breakfast. Low local tax fee."

"Wonderful breakfast and dinner"

"5 stars all around. Nick our property host was fantastic. The castle exceeded our expectations on size and value for money. Not to mention the jacuzzi that was almost as tall as me 🙄😅. The property was cleaned throughout, perfect temperatures and the company provided with plenty of information for surrounding areas and transportation as we had no car. Would 100% recommend. Thank you to all the team!!! "

"No cleaning no enough food in the morning breakfast old rooms and treat you very bad "

" Honestly, it's not the most modern hotel. There's no mini-fridge in the room, and the TV isn't the latest model. But the rooms are large and very spacious, clean, and the beds are comfortable. The staff was courteous, and the breakfast was reasonable. The price was attractive and, in my opinion, worth the money. For those who are intimidated by a luxurious hotel, this may not be the first choice, but for those who want a nice place on a reasonable budget, this is definitely a reasonable option."

"Sin lugar a dudas uno de los mejores hoteles en los que he estado nunca. El edificio es precioso en una casa del renacimiento búlgaro. Decorado con mucho gusto. Habitación súper amplia con un montón de detalles, agua, botellita de vino tinto, blanco. Recibimiento con copa de vino. El spa expectacular y qué decir del desayuno, delicioso. No es bufet pero nos ofrecieron 5 tipos diferentes de desayuno completisimos, que nos dejaron elegir tantos como quisiéramos, pero con uno tuvimos suficiente. El...

"Nice people, good spa, good food"

"Great hotel. Some of the staff a little abrupt but overall a great stay. "