트리니다드 토바고의 수영장이 있는 호텔

“I booked this room at 7:48am on Friday 13th, October 2017 for the same day. Upon arriving at the hotel, the manager states that she cancelled my booking at 7:50am because there were no rooms available. No apology. Rooms were still listed on Expedia as available. I received no official correspondence regarding this cancellation.I was told by the front desk that they can cancel it on their system but I would need to call Expedia to let them know the situation. I am currently awaiting a refund....

“T”

“I checked in around 5:30 pm and there was no receptionist. I was escorted to my room by the very friendly and apologetic security officer. The first sight that greeted me was lizard poop on the armchair and a big fat lizard on the wall above. I could not stay in this room so I was escorted to the one next door. I didn’t feel safe in this room as the balcony door did not close properly and therefore could not lock. The door track was filthy. Additionally the latch above the entry door was...

“The room was nice and clean. Walls are paper thin so we heard everything from the group next door.”