트리니다드 토바고의 로맨틱 호텔

“Horrible and tacky ”

“I booked this room at 7:48am on Friday 13th, October 2017 for the same day. Upon arriving at the hotel, the manager states that she cancelled my booking at 7:50am because there were no rooms available. No apology. Rooms were still listed on Expedia as available. I received no official correspondence regarding this cancellation.I was told by the front desk that they can cancel it on their system but I would need to call Expedia to let them know the situation. I am currently awaiting a refund....

“A Biohazard Disguised as Luxury: Rodent droppings are only the beginning... Utility Failures: We had zero running water for multiple consecutive nights with no forewarning. When temporarily restored, a dark brown liquid flowed from the taps. A bathroom sink remained completely clogged and backed up with stagnant water our entire stay despite notifying management. Severe Bed Linen Neglect: Due to the water supply issues, our bed linens were never changed during our two-week stay. Worse, the...

“Clean Room...Friendly Staff...”

“For the price point, everything about this hotel is very dated - the walls need repainting, the furniture is old, the paintings are worn, the rooms look 100 years old, no plugs for your phone in the room, bathroom is old, the pool is old…”

“I wasn't treated with hospitality concerning me canceling a reservation”