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The hotel hostesses were very friendly and helpful. They also rent motorbikes, so if you’re doing the Ha Giang Loop, rent bikes from them.

Came here with a group of friends for a weekend getaway and we had such a great time. The resort is spacious, super green, and surrounded by mountains we spent so much time just walking around, taking in the view. We played pickleball and even had a small football match in the afternoon, which was a fun surprise. At night we booked the herbal baths and chilled by the pool. Everything felt very local and calming, not touristy or loud

It’s old and outdated but acceptable for short stay

Beautiful location, facilities, food and even better service!

Very beautiful hotel I would love to come back

Woke up at 4am to check me in after my sleeper bus arrived.

This is a very nice hotel. I did not expect a lot because Ha Giang is not huge for tourism, and, to be honest, the room rates were not expensive. However, i was delighted to find myself in a lovely hotel, modern, clean, well-maintained. Our room was great, with double aspect windows, a good size, modern bathroom. The buffet breakfast was good with plenty of choices. The staff at reception were very helpful & spoke good English (I did not expect that!) They organised a car & driver for us the following day, so that we could see the beautiful scenery around Ha Giang. Above, all, I will always remember sitting on the lovely terrace at the back of the hotel, enjoying a cold beer! This terrace looks across a lovely river with high karst mountains on the other side. It really is a stunning setting & i am surprised that the hotel doesn't show more pictures of this in it's advertising!! It is not often that a hotel has such a tempting and lovely outlook to offer. So, if anyone reads this and is thinkjng of going to Ha Giang - definitely go there!!! It's a lovely town in a beautiful mountain & riverside setting, with a stunning surrounding area.....and i very much recommend staying at The Phoenix Hotel!!! (I don't usually write so much in a review.....but this horel & place were such a lovely surprise!!

We stayed just for 1 night before doing the Ha Giang Loop. Nice room and they were kind enough to hold our luggage for 4 days while we did the motorbike trip.