바르나의 호텔 검색

“Great service and great food and entertainment. Kids love it.”

“음식도 맛있고 서비스도 나쁘지 않았습니다. 하지만 여름 휴양시즌이 지나고 오니 주변에서 즐길만한 거리가 없는게 조금 흠입니다.”

“Not bad AC again broken and never cools off the room but”

“Personal nett, Zimmer einigermaßen sauber, Essen nicht zu empfehlen.”

“Wer einen entspannten 5-Sterne Urlaub sucht, ist hier falsch. Das Personal erledigt großteils Dienst nach Vorschrift, ist nicht vom Fach und wenig hilfsbereit. Handtücher für den Pool und den Strand sind nicht immer verfügbar. Wenn man bei der Spa-Rezeption nachfragt, wie lange es denn dauert, bis es wieder Handtücher gibt, wird man darauf verwiesen, bei der Rezeption im Eingangsbereich nachzufragen, da sie es nicht wissen. Unsere Zimmernummer wurde von der Spa Rezeption falsch notiert. Wir...

“I loved the view from my balcony. Its right on the beach. There are several restaurants within spitting distance of the property. Its perfectly located if you want a relaxing beach get away. Staff was super friendly and helpful. The rooftop jacuzzi is so perfect late at night. Loved it here. Would totally stay here again.”

“All was good.”

“불가리아에 살았던 경험으로 불가리아인들이 그리 적극적이지 않다는 건 알았지만 정말 형편없이 불친절하고 직원간의 전달사항이 전해지지 않고 안 돼도 뭐 어쩔 수 없다, 쏘리 하면 끝이다. 레이트 체크아웃을 체크인 할 때부터 요구했고 마지막 날 아침에도 다시 확인했는데 다른 직원이 나에게 방을 빼란다. 내 방이 다음 예약이 찼단다. 내가 말했던 직원은 금방 퇴근하고 아무런 말도 못 들었단다. 또 여긴 골든샌드가 아니라 산속이다. 아침 10:30에 셔틀리 해변까지 간다고 써있는데 아무리 기다려도 안 온다. 카운터에 말을 하니까 자기도 모른단다. 끝이다. 얘들은 쏘리 하면 끝이다. 해변까지는 걸어서 40분이다. 아침식사는 아주 더러운 빵 몇조각에 탄 맛이 강한 커피, 더럽게 맛없는 씨리얼, 물렁물렁한 소시지. 한 번 먹고 다시는 못 먹었다. 수영장은 얼마나 더러운지 다시 생각하기도 싫은 여인숙이다.”

“It says all inclusive but don’t let it fool you. I knew that this place was joke when we arrived. It felt like none of the workers didn’t have slightest clue how to work in hotel. For example our passports were left unattended on counter while we took our stuff to the room. Room AC didn’t work. I also didn’t like our balcony was shared with other room. Drinks were the biggest joke. Soft drinks were completely passed, warm, disqusting. There were 3 taps of beer: one at pool bar, one at restaurant...

“The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia...