룸, 퀸사이즈침대 2개 | 고급 침구, 필로우탑 침대, 암막 커튼, 다리미/다리미판
예약 가능 여부 확인

호텔 차투라 여행 후기

3.5 out of 5
호텔 차투라
13181 Michigan Ave, Dearborn, MI

이용 후기

4.4
평점 10 - 훌륭해요. 235개 이용 후기 중 27개" "
평점 8 - 좋아요. 235개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 235개 이용 후기 중 28개" "
평점 4 - 별로예요. 235개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 235개 이용 후기 중 125개" "

4.2/10

청결 상태

5.6/10

직원 및 서비스

4.0/10

편의 시설/서비스

4.0/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Anas

별로예요: 숙박 시설 상태 및 시설
Dirty
2024년 3월에 2박 숙박함
답변 제공: Evelyn 님, 2024년 3월 7일
Thank you for your feedback We are very sorry that you did not have a better stay, I will send this to the managers to review and resolve,

2/10 - 너무 별로예요

Julie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NEVER STAY HERE !!!!!We left as soon as we found out the shower was broken . The chair in the room had mold on it . The doors had no locks on the inside. The tv was missing , the frint desk staff handed me a light bulb told me to fix it . The lobby smelled of pot . I do not recommend this property to be in business!
2024년 2월에 1박 숙박함
답변 제공: Evelyn 님, 2024년 2월 29일
Thank you for your feedback We are very sorry that you did not have a better stay, I will send this to the managers to review and resolve,

2/10 - 너무 별로예요

Saniya

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very unsatisfactory, not clean , staff was very rude
2024년 2월에 2박 숙박함
답변 제공: Evelyn 님, 2024년 2월 19일
Thank you for your feedback We are very sorry that you did not have a better stay, I will send this to the managers to review and resolve,

2/10 - 너무 별로예요

Anastasia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is SUPER out dated, Not clean at all! I did not stay here after I saw the room I just could not do it! The pictures on the site looks nice but it’s the complete opposite of what you walk into! I didn’t feel safe, it’s more like a ran down apartment building than hotel! But the young man Abdul at the desk was understanding and kind!
2024년 1월에 1박 숙박함
답변 제공: Evelyn 님, 2024년 1월 29일
Thank you for your feedback We are very sorry that you did not have a better stay, I will send this to the managers to review and resolve

2/10 - 너무 별로예요

Lakesha

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was very nasty and dirty, and it was a roach in the bathroom. The mattress look like it came from the alley scared to sleep in a bed not a place to take a family.
2024년 1월에 2박 숙박함
답변 제공: Evelyn 님, 2024년 1월 16일
Thank you for your feedback We are very sorry that you did not have a better stay, I will send this to the managers to review and resolve

2/10 - 너무 별로예요

Zain

2024년 1월에 1박 숙박함
답변 제공: Evelyn 님, 2024년 1월 17일
Thank you for your feedback We are very sorry that you did not have a better stay, I will send this to the managers to review and resolve

6/10 - 괜찮아요

Carla

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not too bad for the price.
Hotel staff were friendly, neighborhood was nice. Checkin area is pretty decent and there's plenty of parking but the shower had mold, saw a few roaches, and you can hear everything. I didn't expect "perfection" but I didn't think mold and roaches were apart of the deal. Overall, felt pretty safe. Sheets and bed was free of dirt and debris.
2023년 12월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 22일
Thank you, we are so sorry that this was your experience, we do have a company on retainer, although this is not our normal, if we find out then we handle it, I will send this to the manager for review and handle it ASAP! Thank you for your feedback and patronage!

2/10 - 너무 별로예요

Leroy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Evelyn 님, 2023년 12월 18일
Thank you for your feedback We are very sorry that you did not have a better stay, I will send this to the managers to review and resolve

2/10 - 너무 별로예요

Arij

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Evelyn 님, 2023년 12월 18일
Thank you for your feedback We are very sorry that you did not have a better stay, I will send this to the managers to review and resolve

10/10 - 훌륭해요

marilyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome place!!!
2023년 12월에 1박 숙박함
답변 제공: Evelyn 님, 2023년 12월 18일
Thank you for your feedback and business, we appreciate both.

2/10 - 너무 별로예요

Richard

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was filthy and we had several roaches. One even fell out of our shoe in the morning. The whole hallway smelled like pot and the room was stuffy. We tried the air conditioner to help, but it said replace filter. Don't be fooled by the nice looking exterior and lobby. The rooms are nothing like the public areas.
2023년 12월에 1박 숙박함
답변 제공: Evelyn 님, 2023년 12월 6일
Thank you for your feedback We are very sorry that you did not have a better stay, I will send this to the managers to review and resolve

2/10 - 너무 별로예요

Danilo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Evelyn 님, 2023년 11월 15일
Thank you for your feedback We are very sorry that you did not have a better stay, I will send this to the managers to review and resolve

2/10 - 너무 별로예요

Douglas

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DONT STAY HERE!
there was no heat!the room had a bad smell and the mini fridge didnt work because the cord was cut off!it was so bad i decided to drive home sunday instead of staying another night!
2023년 11월에 3박 숙박함
답변 제공: Evelyn 님, 2023년 11월 14일
Thank you for your feedback. We are very sorry that this was your experience. We will do our best to check the mentioned issues and take care of them. We wish you the best in your future travels, finding a hotel more suitable to your needs.

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend Trip
It was a good inexpensive hotel. They also had surprisingly good internet.
2023년 11월에 3박 숙박함
답변 제공: Evelyn 님, 2023년 11월 13일
Thank you for recognizing our hotel, and we are so happy that you enjoyed your stay. We hope to welcome you back again when you are in the area!

2/10 - 너무 별로예요

Ed 님, Pittsburgh

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Outlets didn’t work, roaches running around the room. No hot water. Bed sheets were stained. Nonsmoking room smelled like cigarettes.
2023년 11월에 2박 숙박함
답변 제공: Evelyn 님, 2023년 11월 13일
Thank you for your feedback We are very sorry that you did not have a better stay, I will send this to the managers to review and resolve.

2/10 - 너무 별로예요

Lyndi

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was supposed to be a smoke free facility but the 2nd floor reeked of cigarette and weed. When you are allergic and have allergy induced asthma it's not pleasant.
2023년 11월에 2박 숙박함
답변 제공: Evelyn 님, 2023년 11월 13일
Thank you for your feedback, we are very sorry that this was your experience, we will do our best to check the mentioned issues and take care of those. We wish you the best in your future travels, finding a hotel more suitable to your needs.

6/10 - 괜찮아요

Cristopher

좋아요: 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Evelyn 님, 2023년 11월 13일
Thank you for your review and feedback, we answered this on the other platforms, we wish you the best in your future travels, and apologize for any inconvenience.

4/10 - 별로예요

Mikayla

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs a good cleaning.
Staff was friendly, but the overall experience was kind of disappointing. It kind of looked like the pictures that were posted online, it just is dirty.The hotel has the potential to be more appealing, I think it just needs a good cleaning and an exterminator. I didn't see evidence of bugs in my room but there was so much dirt on the floors and that could be seen throughout the building. When checking for bedbugs we were happy to not find anything but between the mattress and box spring was very dirty. It's clear that they haven't vacuumed under the matress in a long time, plus there was a cigarette butt in there. The bathroom was nice but had poor lighting and the floors were sticky. We never took our shoes off. After seeing a cockroach in the hallway we decided to leave early. That being said the room was nice to have to get ready for a concert in, but not nice enough to want to sleep there. It was also a convenient location to get a Lyft to Ford Field to avoid driving in the traffic ourselves.
2023년 11월에 1박 숙박함
답변 제공: Evelyn 님, 2023년 11월 13일
Thank you for your feedback, we are very sorry that this was your experience, we will do our best to check the mentioned issues and take care of those. We wish you the best in your future travels, finding a hotel more suitable to your needs.

2/10 - 너무 별로예요

Samantha

2023년 11월에 1박 숙박함
답변 제공: Evelyn 님, 2023년 12월 6일
Thank you for your feedback and business, we appreciate both.

2/10 - 너무 별로예요

Brian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The was so dirty that we checked in 10 minutes after being there. Finding another accomadation was difficult in short notice. I should have read some of the reviews before booking. I learned for next timr
2023년 11월에 1박 숙박함
답변 제공: Evelyn 님, 2023년 11월 13일
Thank you for your feedback we are very sorry that you did not have a better stay, I will send this to the managers to review and resolve

4/10 - 별로예요

Martez

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Smfh
Needs A lot Of Work Done In This Hotel POINT BLANK PERIOD
2023년 10월에 2박 숙박함
답변 제공: Evelyn 님, 2023년 10월 30일
Thank you for your feedback, we are very sorry that this was your experience, we will do our best to check the mentioned issues and take care of those. We wish you the best in your future travels, finding a hotel more suitable to your needs.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
More like a dump than a hotel
It was absolutely disgusting. The tub would fill up with water from the drain. And there was dirt and other stuff in the tub. There were stains ont he pillows and blankets. I don’t even know if they clean the rooms. The toilet didn’t work.
2023년 10월에 3박 숙박함
답변 제공: Evelyn 님, 2023년 10월 27일
Thank you for your feedback we are very sorry that you did not have a better stay, I will send this to the managers to review and resolve

2/10 - 너무 별로예요

Hayder

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So bad
2023년 10월에 3박 숙박함

8/10 - 좋아요

Chris

좋아요: 직원 및 서비스
Room was okay. Pretty small
2023년 10월에 1박 숙박함
답변 제공: Evelyn 님, 2023년 10월 23일
Thank you for your feedback and for sharing your experience, we really appreciate your business!

2/10 - 너무 별로예요

shirley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Evelyn 님, 2023년 10월 23일
Thank you for your review and feedback, we answered this on the other platforms, we wish you the best in your future travels, and apologize for any inconvenience.

2/10 - 너무 별로예요

Grace

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
so so bad, such a waste of money
i didn’t even stay for 10 minutes i immediately left because the place was falling apart, the bead were stained and the place stunk of cigarettes. I wouldn’t be surprised if i got bedbugs from staying there
2023년 10월에 1박 숙박함
답변 제공: Evelyn 님, 2023년 10월 20일
Thank you for your feedback, we are very sorry that this was your experience, we will do our best to check the mentioned issues and take care of those. We wish you the best in your future travels, finding a hotel more suitable to your needs.

2/10 - 너무 별로예요

Ahmed

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The worst in every way a hotel room can be wrong, checked in and as soon as you open the door there is an army of roaches welcoming you to the room. Dirty from the beds to the bathroom to the carpet . Every inch smells like cigarettes . I lasted 5 min in there and left the property, won’t even issue a refund or come out to talk to you . I don’t know why the city of Detroit will leave such establishment open .
답변 제공: Evelyn 님, 2023년 10월 13일
Thank you for your feedback, we are very sorry that this was your experience, we will do our best to check the mentioned issues and take care of those. We wish you the best in your future travels, finding a hotel more suitable to your needs.

2/10 - 너무 별로예요

Thinh

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Dirty,old, no noise isolation
2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 2일
Thank you for your rating and your business, we appreciate both. We wish you safe travels.

6/10 - 괜찮아요

Nathanael

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 2일
Thank you for your rating and your business, we appreciate both. We wish you safe travels.

10/10 - 훌륭해요

Ismail

2023년 9월에 2박 숙박함
답변 제공: Evelyn 님, 2023년 10월 16일
Thank you for your feedback and for sharing your experience, we really appreciate your business!

6/10 - 괜찮아요

Latriece

별로예요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 27일
Thank you for your patronage and rating, we appreciate both and we wish you the best in your future travels and hope to see you again if you are in the area.

2/10 - 너무 별로예요

Brisney

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place shouldn’t even open
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 22일
Thank you for your feedback, we are very sorry that you did not have the best experience and we undstand that for you we missed the mark, for that we apologize and invite you to speak with the manager to resolve any issues.

2/10 - 너무 별로예요

Sierra

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bad experience
i was extremely disappointed when i emailed the hotel and never heard back from them. my experience to say the least ways very upsetting. 1. there were no batteries in the fire detector 2. under the bed was not cleaned. there were items left over from other visits 3. 2/3 of the outlets kept flickering 4. we saw a live cockroach in our room 5. lastly, my friend got something out of the vending machine that expired 2022.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 22일
Thank you for your feedback, we have responded on our other platforms, we have notified the manager and they will review you request. Thank you for your feedback, we wish you the best in you future travels.

2/10 - 너무 별로예요

Amber

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here
Booked 2 rooms for crews on business in the area. They checked in and went to the room which was infested with roaches and bed bugs. They went to the front desk to switch rooms but the 2nd room had the same problem. They ended up leaving and staying at another hotel and I am currently trying to get a refund. The hotel is not taken care of at all. Highly do not recommend staying.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 22일
Thank you for your feedback, we ar not aware of this, as we had other guests in the room and they did not have this experience, we apologize and will remind the manager to review. Thank you.

4/10 - 별로예요

Ahmad

2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 20일
Thank you for your rating, we apprecaie you taking the time to share, we are sorry that you did not have a better stay and we invite you to sepak with our manager and resolve any issues that you may have had. We wish you safe travels.

2/10 - 너무 별로예요

Macheala

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There was roaches all over the room, the room in general was not what was advertised, the floors were so sticky that we couldn’t put our items down, much less walk without our shoes sticking, the elevator was sketchy and honestly terrifying - how this was allowed to be used for the public is beyond me. There were no blankets, just a sheet and all the pillows were disgusting. My boyfriends shoe accidentally got pushed under the bed and when i grazed the ground with my hand, it was so unclean I (not jokingly) scrubbed and bleached my hands. There was no trash bin and no mini fridge. No microwave either but we weren’t expecting that. The main light didn’t work, and the one lamp was plugged in behind the bed, so whenever you moved on the bed, the light would flicker. Total fire hazard. The safety latch on the door was beyond broken, and there were holes in the bathroom door. The water pressure for the shower was non existent, and the room, even though the hotel is advertised as non smoking, reeked of cigarette smoke and weed. The staff wasn’t friendly, and whenever we walked in and out of the hotel, would constantly interrogate me and my mother if we were guests and needed to show our key room to prove so. Horrible horrible horrible stay. 10/10 do NOT recommend.
2023년 9월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 18일
Thank you for your review and feedback, we answered this on the other platforms, we wish you the best in your future travels, and apologize for any inconvenience.

2/10 - 너무 별로예요

Olivia 님, Warren

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Left without staying either night, sheets had stains on them floor was sticky walls covered in brown & yellow stains. Hallways had food & debris. Staff at front refused refund even for the second night said to contact Expedia. Expedia said it’s up to the property so now I’m out the money & I didn’t even stay here. Won’t be using these services again.
2023년 9월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 18일
Thank you fro your feeback, we are very sorry that this was your experience, we will do our best to check the mentioned issues and take care of those. We wish you the best in your future travels, finding a hotel more suitable to your needs.

2/10 - 너무 별로예요

Megan

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gross gross gross
Do not stay at this hotel. We checked in and they gave us a room with people already in the room. It is definitely a “you can get a room by the hour” hotel. We were given the family suite as a we are sorry. No, TV’s, half the lights don’t work and all bedding was stained. This being said we used the restroom and then left. While we were checking in there were some Spanish young men looking for a room to share; as we were leaving they were coming up from the basement and the clerk asked them if they were interested, they said no and by the look in their face it must have been a pretty scary hostel. Drug deals going on in parking lot. All around dirty and dingy place. I do not recommend to anyone. We left for our show and never went back. I would have taken photos, but really just wanted out before I got some disease.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 18일
Thank you for your buiness and feedback, we appreciate both. We wish you the best in your future travels.

2/10 - 너무 별로예요

Clayton

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel should be closed down it is very nasty roaches beds with hair in it nowhere to charge your phones in the room no lightning in the room just one lamp the floors were dirty with the free and wet things on the floor the ceiling have rust up in it this room was so nasty it was dark dingy scary I didn't know what was going to happen to me if I stay into that hotel it was that scary and dangerous please do not stay at this hotel this is the nastiest hotel in the country
2023년 8월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 25일
We are very sorry that this was your experience, at the time of check in we give you the opportunity to go check out your room and if it is not acceptible then we can move you to a more suitable room. We understand that everyone has a level of comfort and with you we missed the mark and we apolgoize and wish you the best in your future travels.

2/10 - 너무 별로예요

Howard

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2023년 8월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 25일
Thank you for your feedback and business, we appreciate both.

2/10 - 너무 별로예요

Manali

2023년 8월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 13일
Thank you for you feedback, we are very sorry that you did not have a better stay and we invite you to speak with the manager to resolve any issues. We wish you safe travels.

2/10 - 너무 별로예요

Christian

2023년 8월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 7일
Thank you for your business, when checking in, you can let the front desk know if there are any issues and they can move you to a room that might be more suitable to your expectations. Thank you for your feedback, we appreciate both!

8/10 - 좋아요

Damien

좋아요: 청결 상태, 직원 및 서비스
Not bad not perfect little work done here and there
2023년 8월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 14일
Thank you for your kind and fair feedback, we really appreciate it and your business!

2/10 - 너무 별로예요

Andrew

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sink was clogged. Handle missing to control water temperature in bathtub/shower. Dead roaches on the bathroom floor.
2023년 8월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 14일
Thank you for your feedback, we are sorry that this was your experience, At time of check in, we request that you look over your room and let us know if you have any issues, as we will move you to a more suitable room, so that you will be comfortable, now after the fact, we did not hear form you, we will let the manager know to audit and make the necessary changes, take care.

2/10 - 너무 별로예요

Ruby

2023년 8월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 7일
Thank you for your rating and your business, we appreciate both. We wish you safe travels.

2/10 - 너무 별로예요

Khaja Mohiuddin

2023년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 25일
Thank you for your rating, it seem we came short of your expectations and for that we are very sorry and when you check in you can let us know if there are any issues and we can find a more suitable room for you. We wish you the best moving forward.

4/10 - 별로예요

Khaja Mohiuddin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 2일
Thank you for your rating and your business, we appreciate both.

4/10 - 별로예요

Michael

2023년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 18일
Thank you for your rating and feedback, we appreciate both!

2/10 - 너무 별로예요

Lawson

출장 여행
Room was small sheets were wrinkled. Lights did not stay on in bathroom no hot water terrible place to stay.
2023년 7월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 7월 21일
Thank you for your feedback, we are very sorry that this was your experience, At check in we give you the opportunity to go to the room and check it out, it is at this time, if you are not satisfied, we will make sure that we move you to a room that suites your needs. Again, if we had this brought to our attention, we will take care of it as soon as possible, we apologize and wish you the best.

2/10 - 너무 별로예요

Brian

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst stay ever
This is the worst hotel in the world, absolutely disgusting and the police were called about 5 times to the place. It’s a junkie hotel and you should not be even advertising it
2023년 7월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 7월 19일
Thank you for sharing, we are so very sorry that this was your experience, we do our best to keep a comfortable hotel and we do not always know about the guests until there is an issue, we rent thinking it is fine and occasionally we will have an unruly guest and we do our best to make sure that all of our guests are comfortable and safe and that would be the reason the authorities are called. I apologize and have sent this to the manager for review, so we can make the necessary changes to ensure that our hotel is good for all of our guests.