리셉션

코튼우드 부티크 여행 후기

3 out of 5
코튼우드 부티크
East Overcliff Drive, Bournemouth, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 625개 이용 후기 중 233개" "
평점 8 - 좋아요. 625개 이용 후기 중 262개" "
평점 6 - 괜찮아요. 625개 이용 후기 중 86개" "
평점 4 - 별로예요. 625개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 625개 이용 후기 중 13개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

YEUNKWAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함

8/10 - 좋아요

SOOHEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함

4/10 - 별로예요

Liviu

Get the money? Make sure is registered as paid.
When I booked the room it was saying that there is available parking. But nowhere that I have to pay. Once arrived at the hotel they said that I have to pay for the parking £6 a night. As I was staying for two nights I had to pay £12. That completely fine but after 4 days I got myself a PCN for not paying the car park.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Charlotte

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Karen

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Shannah

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Nathan Gaffer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were a family of 4 and we were all impressed with the hotel, loved everything about it and the staff are the best staff ever and every hotel would do well to have staff like this
2023년 12월에 1박 숙박함

8/10 - 좋아요

Scott

2023년 12월에 1박 숙박함

8/10 - 좋아요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely stay, staff very friendly and helpful. Would definitely stay again.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Andrew

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
This was the first cooked English breakfast that was cold
2023년 10월에 1박 숙박함

4/10 - 별로예요

Mark

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Peter

2023년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 2박 숙박함

4/10 - 별로예요

DeLynn

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The carpet was old and didn't sit flat on the floor. The bathroom was barely big enough to shut the door when entering, and the lighting in both the bathroom and bedroom was pre-WWII. The restaurant didn't exist, and while the view across the ocean was beautiful, hiking to the beach was long and arduous. It is not the fault of the hotel that a four day airshow shattered our eardrums; or that the loud and inebriated guests and staff were right under our window blowing cigarette smoke into the stuffy, non-ventilated room most nights, but the staff could have been more mindful of the problem. I do not recommend this hotel, or Bournemouth.
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Zara

출장 여행
Staff hard to find, rooms warm no ac and key card didn’t work very often.
2023년 9월에 3박 숙박함

8/10 - 좋아요

Hazel

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice hotel but a little tired.
Nice hotel but a little tired. Very few staff, but those we did have contact with were very helpful and extremely friendly. During our stay the Chef was sick so no meals other than breakfast available. In the two days we stayed we didn’t see the bar open at all. I understand that you had to request service from reception. Such a shame as the staff work extremely hard but there is just not enough of them
2023년 9월에 2박 숙박함

8/10 - 좋아요

mann

2023년 8월에 2박 숙박함

8/10 - 좋아요

Trish

좋아요: 청결 상태, 직원 및 서비스
We had an excellent welcome and a comfortable room with everything needed. Parking was easy and we were happy to pay for that. Convenient buses. The weather was good too!
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Vasil

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Short trip to Bournemouth
The positives: * Hotel is in a good location. close to the city centre. * Very quiet * Rooms were cleaned well * Staff was efficient when they could be found * Very soft and comfortable bath towels The negatives: * The hotel building is very old * The floor boards were squeaking with every step and I feared some could be rotten, * Bed mattresses were very hard and squeaky * Staff were not always available at reception when an issue would occur - we had a leak from the floor above us one night and I struggled a bit to find someone to address it.
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Paul

연인과의 여행
좋아요: 청결 상태
Rooms were clean and staff were adequate, the property however was very tired..
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Mario

2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Hayley

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함

8/10 - 좋아요

Miyako

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff are all very nice and very welcoming
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

H

2023년 8월에 1박 숙박함

4/10 - 별로예요

Henrik

별로예요: 숙박 시설 상태 및 시설
Lever ikke op til billeder.
Hotellet lever på ingen måde op til billederne af det. Det er et slidt hotel som har haft sin storhedstid for mange år siden, ligesom de andre hoteller på gaden, og ikke er blevet vedligeholdt udvendigt. Værelset var ok, rent og pænt og med "begrænset" havudsigt. Vi havde forventet mere eftersom vi havde bestilt havudsigt. Indvendigt bar det præg af en hurtig smagløs istandsættelse med kunstige blomster i vinduerne og et underligt farvevalg. Restauranten på billederne var lukket og så faldefærdig ud. Morgenmaden og servicen fra personalet var tilfredsstillende. Hotellet er i gåafstand fra centrum, men gå op i byen og find en restaurant, dem der ligger nede ved vandet så ikke indbydende ud. Der er ikke adgang til stranden i umiddelbar nærhed af hotellet.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Mei Ling

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Kevin

2023년 7월에 6박 숙박함

8/10 - 좋아요

Jeanette

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely and quite in the morning, and lovely view terrace.
2023년 7월에 2박 숙박함

4/10 - 별로예요

Stephen

좋아요: 청결 상태
별로예요: 객실의 편안함
Average stay
Mattress was awful, room was small with a view on to grimy flat roof! shower water pressure poor! Had issues with tv told to wiggle aerial cable no other help! Not very helpful!
2023년 7월에 2박 숙박함
답변 제공: The Cottonwood Team 님, 2023년 8월 2일
Dear Guest, You booked double standard room, and not the sea view. It is a standard size room.For the same price, other hotels offer a single room which is half or even a third in size of the one you stayed in. If you weren't happy with your room, you should have said something to a member of staff.We could have moved you to a different room.If you don't communicate with the staff about the potential issues, we are not able to help.

8/10 - 좋아요

Mr Steven

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Kenneth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very happy. Two nice rooms spotlessly clean with a lovely sea view. Staff were very helpful and the price was very good value for money. The buffet breakfast was excellent and set us up for the day. Only stayed one night but would be happy to recommend this hotel. We were fine but maybe it would be difficult for the disabled as there are several steps to enter the hotel and to get down to the reasturant for breakfast.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 숙박 시설 상태 및 시설
Bit tired for a “boutique” hotel…
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Samanta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great family stay
Good location and spacious family room. Lovely decor in the main dining area
2023년 7월에 3박 숙박함

8/10 - 좋아요

Emma

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
On first impressions the external is very tired and rundown, the inside however is unique and quirky, like a boutique hotel is. It is clean and smells fresh. The room was a family partial sea view and had lots of storage and space around the beds. The bathroom was a good size. Only downfall was all the windows were very old and only 1 would open in the room and the bathroom one. Comfy, clean beds and clean soft towels. We all slept well and felt safe. Breakfast was good and enough choice for the day ahead. Parking on site is easy. An offer to help with luggage would have been welcomed as the lift was out of order and the hotel is a bit tired, however, we would stay here again. It was convenient to reach Bournemouth pier and only 10 mins from Southbourne which was lovely
2023년 7월에 2박 숙박함

8/10 - 좋아요

Marcus

좋아요: 청결 상태, 직원 및 서비스
It was ok.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Tracey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Room was very clean and cosy. Very convenient posirion. Staff friendly and helpful. Hotel could do with a new carpet and a bit of a refresh. Breakfast a bit bland. But overall a nice stay.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a little gem! Easy walk to beach. On good bus route. Clean comfy rooms and quiet.
2023년 7월에 5박 숙박함

8/10 - 좋아요

Mihaela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Claire

좋아요: 청결 상태, 객실의 편안함
Weekend stay
Used to be a great Hotel, no staff, no service, ie room service. The most basic of Hotels give you a choice of teas Coffee, Hot chocolate , biscuits in your room, but not The Cottonwood. No one to explain breakfast, lovely and clean , lovely towels , but you can’t really call this a Hotel anymore . Really a B&B. Such a shame
2023년 7월에 2박 숙박함

8/10 - 좋아요

Tracey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Liked the Clean rooms. Lovely location with sea views. Staff friendly. Breakfast basic. Parking £10 per day. Bed a bit lumpy.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Anja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful, large room so close to the beach. We loved that our room had a beach view. It was modern and clean and check in was quick. Breakfast was a treat. We'd definitely stay here again if we get to come back to Bournemouth.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Carole

2023년 7월에 1박 숙박함

8/10 - 좋아요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A very adequate, quiet hotel. Second time here. Nice for a weekend stay.
2023년 7월에 2박 숙박함

8/10 - 좋아요

Gitte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Paul

연인과의 여행
Room fine. Staff helpful and friendly. Buffet breakfast was a bit ordinary however.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Leona

2023년 7월에 1박 숙박함

8/10 - 좋아요

Carol

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Susan

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Mandy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel, pleasant location, friendly staff, comfortable beds
2023년 7월에 1박 숙박함