In the heart of the business district, Hotel Akwa Palace offers a rejuvenating retreat with a poolside bar and outdoor pool. Unwind at the Turkish bath/hammam or steam room, indulge in international cuisine at one of three restaurants, and enjoy mini golf on site or shopping at designer stores.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Spa
Parking included
Free WiFi
Restaurant
Air conditioning
The current price is ₩190,158
₩190,158
₩237,434 total
includes taxes & fees
May 22 - May 23
Sign in to view eligible discounts and perks. More rewards for more adventures!
Upscale family-friendly hotel in the business district, with rooms renovated in 2022
A poolside bar, a terrace, and designer stores on site are just a few of the amenities provided at Hotel Akwa Palace. For some rest and relaxation, visit the Turkish bath/hammam or steam room, and indulge in a massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to mini golf and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks include:
An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
Free self parking
Buffet breakfast (surcharge), tennis courts, and a roundtrip airport shuttle (surcharge)
Supervised childcare (surcharge), evening entertainment, and outdoor furniture
Room features
All 184 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: XAF 4000.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately XAF 12500 for adults and XAF 5000 for children
Airport shuttle fee: XAF 3000 per room (roundtrip)
Hosted evening meal: XAF 28
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Pool access available from 6:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Does Hotel Akwa Palace have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–6:00 PM.
How much does it cost to stay at Hotel Akwa Palace?
As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Akwa Palace on May 22, 2026 start from ₩190,158, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Akwa Palace pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Akwa Palace?
Check-in start time: 2:00 PM; Check-in end time: midnight.
What time is check-out at Hotel Akwa Palace?
Check-out is at noon.
Does Hotel Akwa Palace provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of XAF 3000 per room applies.
Where is Hotel Akwa Palace located?
This family-friendly Douala hotel is located near the airport, within a 10-minute walk of Eko Market and Cathedral of Saints Peter and Paul. Douala Maritime Museum and La Nouvelle Liberte are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This is one of the best hotels I have ever been to and has the best customer service I have ever seen. Vivian the front manager is an amazing manager and goes the extra mile to help clients and is always smiling and happy to help. The staff are well trained and the security is excellent. Issues with rooms are resolved promptly. Rooms are cleaned daily and the food in the restaurant is amazing. This is the best hotel in douala for those who need a good European standard hotel with amazing comfort and customer service. Will be returning soon as they made my stay enjoyable.
I stayed there twice within a week, staying in three different rooms. The best thing about the hotel is the rooms: they are clean, relatively modern and a fair size. The rooms facing the pool are quiet.
The shuttle to and from the airport is free.
The were several things that weren’t so good: On my second stay I arrived at 7.30pm to be told that the hotel is full. It eventually transpired that they were still cleaning some rooms, presumably due to some customers being allowed extremely late checkouts despite those rooms being sold for the following night. I eventually got a room after standing at reception for 1 hour and 20 minutes. I suggested that some compensation might be in order but they only offered a free drink ($3!). It was later increased when I complained to the manager.
The aircon in one room didn’t work well.
On the first stay , the airport pick up didn’t show up despite reconfirming it the day before, so I had to take a local taxi to the hotel at night time.
There’s quite a lot of traffic noise from the street side of the hotel.
One morning there was only a trickle of running water for several hours, but that might not be the hotel’s fault.
Some rooms safely deposit boxes are key operated. They only provide the key if you sign that you will re-imburse them US$750 if you lose the key which is outrageous and more than my valuables are worth!
Chris
Stayed 1 night in Feb 2025
Verified
4/10 Poor
Olivier
May 17, 2026
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The place used to be good. I am not sure what happened to that property in recent years with maintenance. Just so disappointing.
Olivier
Stayed 1 night in May 2026
Verified
10/10 Excellent
Arnaud
Feb 15, 2026
Liked: Cleanliness, staff & service, amenities
Great staff. Thanks to Mrs Emmanuelle et Mrs Sylvie.
Arnaud
Stayed 2 nights in Feb 2026
Verified
2/10 Terrible
Jannet
May 9, 2026
Liked: Cleanliness
Initially during check-in, the experience was good. But at night around 10:00lm, the AC stopped blowing cold air; my husband called the front desk for it to be checked out and posibly repaired, my husband was told some one was coming.
Up until 5:00am during exiting the hotel, no one showed up to repair the Air Conditioning. The room was very hot, the lobby sitting area had mosquitoes during the night.
We did not expect such from this reputable hotel.
Greetings,