Serena Palace Hotel

Property class: 3

Choose dates to view prices

Consider a stay at Serena Palace Hotel and take advantage of a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

4.0 out of 10

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩145,220
₩180,057 total
includes taxes & fees
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

A bedroom with a bed, two bedside lamps, a nightstand, a framed picture on the wall, and a curtain.

Standard Double Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Senior Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Suite

  • City view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet
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About the neighborhood

Located in Akwa II neighborhood, Serena Palace Hotel is connected to a shopping center. La Nouvelle Liberte and Cathedral of Saints Peter and Paul are local landmarks, and travelers looking to shop may want to visit Eko Market and Douala Grand Mall. Looking to enjoy an event or a game while in town? See what's happening at Stade de la Reunification or Japoma Sports Complex. Visit our Douala travel guide
Map
Boulevard de la Republique, Douala, 4330

What's nearby

  • Eko Market
    16 min walk - 1.4 km
  • La Nouvelle Liberte
    2 min drive - 1.4 km
  • Cathedral of Saints Peter and Paul
    2 min drive - 2.0 km
  • Port of Douala
    4 min drive - 4.0 km
  • Douala Grand Mall
    6 min drive - 6.6 km

Getting around

  • Douala (DLA-Douala Intl.)
    34 min drive

Restaurants

  • La Reine
    13 min walk
  • La Kora Restaurant
    8 min walk
  • Café De France
    13 min walk
  • Les champs
    16 min walk
  • Les Glaciers Modernes
    12 min walk

About this property

Serena Palace Hotel

  • Hotel located in Akwa II
  • At Serena Palace Hotel, you can look forward to a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • You'll also enjoy perks such as:
    • Outdoor pool access nearby
    • Free self parking, plus extended parking (surcharge)
    • Buffet breakfast (surcharge), an area shuttle, and access to a nearby health club
    • A 24-hour front desk, ATM/banking services, and a gift shop
  • Room features
  • All 73 individually furnished rooms boast perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with bathtubs
    • HDTVs with cable channels
    • Private yards, daily housekeeping, and desks

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  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 12 reviews
The price is ₩91,538
₩136,635 total
includes taxes & fees
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Frequently asked questions

Does Serena Palace Hotel have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Serena Palace Hotel?

As of Nov 5, 2026, prices found for a 1-night stay for 2 adults at Serena Palace Hotel on Nov 18, 2026 start from ₩145,220, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serena Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Serena Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Serena Palace Hotel?

Check-out is at noon.

Does Serena Palace Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Serena Palace Hotel located?

Located in Akwa II, this hotel is within 1 mi (2 km) of Eko Market and La Nouvelle Liberte. Cathedral of Saints Peter and Paul and Stade de la Reunification are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serena Palace Hotel Reviews

4.0

5.0

Cleanliness

5.6

Location

5.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience for the second time in a role

This was my second time reserving this hotel with hotels.com. The stay was horrible. First the reservation was not found. Secondly, I got a breakfast buffet rate, but the hotel refused to offer breakfast. The toilet did not flush. The room was horrible. The staff wasn't very helpful. Please remove this hotel from your listings
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to Douala

It was a pleasant stay and a great opportunity to catch up with friends. The hotel was very basic but the staff were friendly and helpful.
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Not recommended

Not a nice hotel at all, very noisy room with a hard bed.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

High price, poor quality

Room and bathroom were dirty and shabby. Dinner (room service) was awful. While close to the airport, the surrounding area where hotel located was very unattractive. A highly overpriced hotel. The saving grace was the friendly receptionist and decent breakfast.