Downtown Jeju City Vacations from ₩377,978

Liked the hotel due to it was walkable to market & several sights but air conditioning didn’t work the best as it took a long time to cool the room and hallways were hot. condition of facilities was just fair as there were some carpet stains and some wall paper peeling in room

Beautiful with lots of things to do in the area

Not great, not bad. We got an amazing view but their pool closes too early and the building looked unkept and dirty. The rooms were not the cleanest for a 4 star hotel.

Very good. Roof top pool is especially nice.

Overall the property is very nice and well-kept. Our room, while on the small side, had a stunning view of the water and was comfortable and clean. All of the staff were friendly and helpful. Few speak English so communicating was tough. The breakfast buffet was very nice-plenty of options. I had 2 issues. First the check-in process was bizarre. I travel all over the world and never encountered this process. We arrived at 2:30 and were told check-in wasn’t until 3 pm. No problem. We left our bags and went to walk around the property. As we walked into the property staff ran after us and said no, we had to wait in the lobby until we were checked in. We said okay. They handed us a number and said we were number 21 and it would be about 90 minutes to 2 hours before they got to us. I asked if we could go to the pool in the meantime and they said no. At this point we had been traveling for 12 hours, were very tired and wanted to relax. I asked the registration associate if I was understanding correctly that we had to sit for 2 hours in the small lobby and wait to be called even though no staff were checking anyone in- he said yes. I then said I had clearly made a booking mistake and I was going to find another hotel. At that point they checked me in. I felt very guilty but relieved. Second issue-no service at pool, just a walk-up snack shop with limited options and 2 wine choices. Also no concierge.