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JA 더 리조트 - JA 비치 호텔 여행 후기

5 out of 5
JA 더 리조트 - JA 비치 호텔
Within JA The Resort, Jebel Ali Beach, Dubai, Dubai

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 723개 이용 후기 중 410개" "
평점 8 - 좋아요. 723개 이용 후기 중 234개" "
평점 6 - 괜찮아요. 723개 이용 후기 중 45개" "
평점 4 - 별로예요. 723개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 723개 이용 후기 중 21개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

choon woo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
모든 취미를 즐길 수 있는 호텔
합리적인 가격으로 머물 수있는 호텔 골프, 수상스키, 수영, 테닝, 승마등 다양한 즐길 거리 조식 굿 다양한 식당
2019년 2월에 2박 숙박함
답변 제공: Mark Irwin -Resort Manager 님, 2019년 2월 25일
Dear choon woo, We are thrilled that you have found our resort met your every need and hope that you will return for another great experience. With best regards, Mark Irwin Resort Manager

4/10 - 별로예요

J 님, South Korea

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Okay but not perfect service
Service was not very professional but overall okay to enjoy staying

10/10 - 훌륭해요

Mihael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr kinderfreundliches Hotel. Super Personal sehr freundlich und hilfsbereit. Touren können sogar vor Ort gebucht werden und auch bei großer Entfernung zu den malls sind die taxi Preise erschwinglich. Etwas verwirrend anfangs mit den verschiedenen All in Varianten aber wenn man lesen kann dann kommt man sehr einfach und gut zurecht. Etwas mehr Gehwege wären hilfreich für Kinderwagen, aber nicht schlimm da drauf geachtet wird das kein Auto schnell fährt. Essen ist auch sehr gut.
2024년 3월에 7박 숙박함
답변 제공: Murad Ahmed - Resident Manager 님, 2024년 4월 17일
Lieber Mihael,Vielen Dank für Ihr positives Feedback! Es freut uns zu hören, dass Sie unser kinderfreundliches Hotel und unser freundliches Personal genossen haben. Wir sind froh, dass Sie die Möglichkeit schätzen, Touren vor Ort zu buchen, und dass Sie die erschwinglichen Taxipreise trotz der Entfernung zu den Einkaufszentren schätzen. Ihre Anmerkung bezüglich der verschiedenen All-inclusive-Varianten nehmen wir zur Kenntnis und werden sicherstellen, dass dies klarer kommuniziert wird. Wir werden auch prüfen, wie wir die Gehwege verbessern können, um sie für Kinderwagen zugänglicher zu machen. Vielen Dank für Ihr wertvolles Feedback, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Murad AhmedResident ManagerJA The Resort

8/10 - 좋아요

Asma

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I had a disappointing check-in experience at the hotel. As an Expedia gold member, I was expecting to receive an upgrade, subject to availability. Surprisingly, there was an available upgrade, but the hotel staff informed me that I needed to be a gold member with their specific program. I requested, at the very least, a room with a view, highlighting my status as an Expedia gold member. However, the receptionist signed me up for their membership, even though I already had a membership with Expedia. The check-in process was frustratingly slow, with an excessive amount of paperwork to sign. While the hotel itself was decent, I believe there is room for improvement in their services. They should be more accommodating to guests who come from different platforms with various memberships. It's disheartening that, despite being a loyal Expedia member since 2010, I was treated in such a manner simply because I didn't make a direct reservation with the hotel.
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Suk Jae

2024년 1월에 4박 숙박함
답변 제공: Murad Ahmed - Resident Manager 님, 2024년 1월 28일
Dear Suk Jae,Many thanks for your top rating and we cannot wait to welcoming back to JA The Resort!Best regards,Murad AhmedResident ManagerJA The Resort

6/10 - 괜찮아요

Elizabeth

가족 여행
별로예요: 직원 및 서비스
Property was clean and beautiful grounds but no music or any form of entertainment
2024년 1월에 2박 숙박함
답변 제공: Murad Ahmed - Resident Manager 님, 2024년 1월 27일
Dear Elizabeth,Thank you for taking the time to share your feedback with us. We appreciate your kind words about the cleanliness of our property and the beauty of our grounds.We also acknowledge your feedback regarding the absence of music or entertainment during your stay. We understand that entertainment plays a crucial role in enhancing the overall guest experience, and we apologize for any disappointment this may have caused.Your comments are valuable to us, and we will certainly review our current offerings to ensure that we provide a more vibrant and enjoyable atmosphere for our guests in the future. We appreciate your constructive feedback, as it helps us identify areas for improvement.We look forward to the possibility of welcoming you back and providing you with an even more delightful experience.Best regards,Murad AhmedResident ManagerJA The Resort

8/10 - 좋아요

Irfaan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Murad Ahmed - Resident Manager 님, 2024년 1월 27일
Dear Irfaan,Thank you for the valuable rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Murad AhmedResident ManagerJA The Resort

10/10 - 훌륭해요

Emma

2023년 11월에 2박 숙박함
답변 제공: Murad Ahmed - Resident Manager 님, 2024년 1월 27일
Dear Emma,Thank you for the 5* rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Murad AhmedResident ManagerJA The Resort

10/10 - 훌륭해요

simon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are wonderful, Mani at the pool bar, Adkil at Vasco de gama and all staff in the sports bar ans restaurants. Plenty of options for pools, lots of sun beds and the resort is very clean. Unfortunate to have the building work going on, would have been better doing this in the summer with kess oeople around.
2023년 9월에 2박 숙박함
답변 제공: Murad Ahmed - Cluster Executive Assistant Manager 님, 2023년 9월 28일
Dear Simon,We greatly appreciate the time and effort taken to share this kind feedback and we all look forward to welcoming you back to JA The Resort, hopefully very soon.Best regards,Murad AhmedCluster Executive Assistant ManagerJA The Resort

10/10 - 훌륭해요

Angelo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property clean easy access to swimming pools and beach. Staff very friendly and corteous.
2023년 9월에 16박 숙박함
답변 제공: Murad Ahmed - Cluster Executive Assistant Manager 님, 2023년 9월 22일
Dear Angelo,We greatly appreciate the time and effort taken to share this kind feedback and we all look forward to welcoming you back to JA The Resort, hopefully very soon.Best regards,Murad Ahmed Cluster Executive Assistant ManagerJA The Resort

2/10 - 너무 별로예요

sema

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jebel ali beach hotel rezaleti
2005 yılından beri bazen senede 2 kere gittiğim jebel ali beach hotel bu yılki kadar rezalet bir hizmet sunmamıştı.rezalet bir kahvalti sistemi hijyen kurallarından tamamen yoksun garsonlar(yere düşen bıçağı tekrar servis eden)garsonlar gördük...klimalardan dolayı aşırı soğuk otel.yetersiz shuttle servisi...Tüm bu hijyensizliğin içinde corona olup ülkemize döndük...bu otel bir daha benim için bitmiştir....
2023년 8월에 8박 숙박함
답변 제공: Murad Ahmed - Cluster Executive Assistant Manager 님, 2023년 9월 22일
Değerli Misafirimiz,Zamanınızı ayırıp otelimizle ilgili yorum yazdığınız için teşekkür ederiz! Bu tür eleştiriler sayesinde hizmet kalitemizi yükseltebiliyoruz. Misafirlerimize en iyi konaklama hizmetini sunmak isterken görülüyor ki bu sefer başarılı olamadık. Güveninizi tekrar kazanabilmek için bize bir şans verirseniz, diğer misafirlerimizin vazgeçemediği muhteşem konaklama deneyimlerini size de yaşatabilmek için elimizden geleni yapacağımızı garanti ederiz.Saygılarımızla,Murad AhmedCluster Executive Assistant ManagerJA The Resort

8/10 - 좋아요

Yazan

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
It was a nice 2 days as a family we spent at the hotel. One room was not ready at the time of check in which is first time i’m facing this issue. But overall it was good.
2023년 8월에 2박 숙박함
답변 제공: Murad Ahmed - Cluster Executive Assistant Manager 님, 2023년 8월 30일
Dear Yazan,Many thanks for sharing your valuable review, following your stay at JA Beach Hotel.Please rest assured we have well noted your remarks and already communicated with the respective department for their attention.We trust to have the pleasure to welcoming you back and show you how much more our resort has to offer.Best regards,Murad AhmedCluster Executive Assistant ManagerJA The Resort

10/10 - 훌륭해요

Randall

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice weekend away with all the relaxing I could muster
2023년 8월에 3박 숙박함
답변 제공: Murad Ahmed / Cluster Executive Assistant Manager 님, 2023년 8월 16일
Dear Randall, Thank you for your lovely review! It definitely makes us happy to know that you had an enjoyable stay with us. Thank you very much, and looking forward to welcoming you back soon. Best regards,Murad AhmedCluster Executive Assistant ManagerJA The Resort

10/10 - 훌륭해요

Matthew 님, Surrey

2023년 6월에 2박 숙박함
답변 제공: Murad Ahmed / Cluster Executive Assistant Manager 님, 2023년 8월 16일
Dear Matthew, Thank you for sharing your ratings with us. We are delighted to know that you enjoyed your experience with us, and we hope to have the opportunity to welcome you back soon Best regards,Murad AhmedCluster Executive Assistant ManagerJA The Resort

10/10 - 훌륭해요

Kim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property has everything you need plus great service also a free bus goes to the 3 big malls
2023년 7월에 4박 숙박함
답변 제공: Hayden Edgtton - Cluster Resort Manager 님, 2023년 7월 28일
Dear Kim,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Hayden EdgttonCluster Resort ManagerJA The Resort

10/10 - 훌륭해요

Rani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The good thing behind my trip was Hotels.com as the site describe everything and support every member in a very professional way. JA resort is a meaningful resort with all aspects. Thanks JA resort Team and Thanks Hotels.com, Rani
2023년 7월에 1박 숙박함
답변 제공: Hayden Edgtton - Cluster Resort Manager 님, 2023년 7월 28일
Dear Rani,Thank you for kindly taking a moment to share your valuable feedback following your stay at JA Beach Hotel. It is a great pleasure to learn that our combined team efforts contributed to your memorable resort experience. We cannot wait to welcome you back to once again pamper you in our oasis in the heart of Dubai. Best regards,Hayden EdgttonCluster Resort ManagerJA The Resort

10/10 - 훌륭해요

Richard 님, POZZUOL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place out of the way though it was close to small palm but was wrong. If I had checked I would have stayed closer to Dubai and Atlantis. Don’t have your clothes washed there they charge way too much.
2023년 6월에 4박 숙박함
답변 제공: Hayden Edgtton / Cluster Resort Manager 님, 2023년 7월 3일
Dear Richard, Thank you for taking the time to share your valuable feedback! We are glad to hear that you enjoyed your stay, and we hope to have the opportunity to welcome you back soon.Best regards, Hayden Edgtton Cluster Resort Manager JA The Resort

10/10 - 훌륭해요

Stephanie

2023년 5월에 6박 숙박함
답변 제공: Hayden Edgtton / Cluster Resort Manager 님, 2023년 7월 3일
Dear Stephanie,We appreciate you taking a moment to share your ratings. It delights us to know you had an enjoyable stay with us. Thank you very much, and looking forward to welcoming you back soon. Best regards, Hayden Edgtton Cluster Resort Manager JA The Resort

10/10 - 훌륭해요

Ivana 님, Carugo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Eccellente !!
2023년 5월에 8박 숙박함
답변 제공: Hayden Edgtton - Cluster Resort Manager 님, 2023년 5월 31일
Gentile Ivana,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,Hayden EdgttonCluster Resort ManagerJA The Resort

10/10 - 훌륭해요

Varsha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Hayden Edgtton - Cluster Resort Manager 님, 2023년 5월 22일
Dear Varsha,Thanks for rating us with the highest score and we trust to have the pleasure to welcoming you back soon.Best regards,Hayden EdgttonCluster Resort ManagerJA The Resort

10/10 - 훌륭해요

Eddy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 4박 숙박함
답변 제공: Hayden Edgtton - Cluster Resort Manager 님, 2023년 5월 12일
Dear Eddy,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Hayden EdgttonCluster Resort ManagerJA The Resort

8/10 - 좋아요

David Isaac

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
An excellent and well needed break! Could ask to stay at a better resort for a relaxing fun time all in one. Staff in some areas could be more proactive / helpful (eg. Clearing plates quicker at breakfast etc). Sandbar, Sette and Bibe the real standouts from a great 10 days
2023년 4월에 9박 숙박함
답변 제공: Hayden Edgtton - Cluster Resort Manager 님, 2023년 5월 8일
Dear David Isaac,Thank you for kindly taking a moment to share your valuable feedback following your stay at JA Beach Hotel. It is a great pleasure to learn that our combined team efforts contributed to your memorable resort experience. Please rest assured we have well noted your remarks regarding our associates and already communicated with the respective department for their attention and immediate action.We trust to have the pleasure to welcoming you back to once again pamper you in our oasis in the heart of Dubai. Best regards,Hayden EdgttonCluster Resort ManagerJA The Resort

10/10 - 훌륭해요

Hazel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff- the facilities and the views
2023년 3월에 5박 숙박함
답변 제공: Hayden Edgtton - Cluster Resort Manager 님, 2023년 3월 28일
Dear Hazel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Hayden EdgttonCluster Resort ManagerJA The Resort

4/10 - 별로예요

Maya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
False advertising . Requested and paid for a deluxe room sea view room . I was offered a deluxe room with no view or a regular room with a view . Despite payment being taken . Their facilities are not very handicap friendly .
답변 제공: Hayden Edgtton - Cluster Resort Manager 님, 2023년 4월 6일
Dear Maya,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Hayden EdgttonCluster Resort ManagerJA The Resort

8/10 - 좋아요

Albert

2023년 3월에 1박 숙박함
답변 제공: Hayden Edgtton - Cluster Resort Manager 님, 2023년 3월 28일
Dear Albert,Thank you for rating us and we trust to have the pleasure to welcoming you back very soon.Best regards,Hayden EdgttonCluster Resort ManagerJA The Resort

10/10 - 훌륭해요

Marina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 5박 숙박함
답변 제공: Hayden Edgtton - Cluster Resort Manager 님, 2023년 3월 28일
Dear Marina,Thank you for the 5* rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Hayden EdgttonCluster Resort ManagerJA The Resort

10/10 - 훌륭해요

Wael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 7박 숙박함
답변 제공: Hayden Edgtton - Cluster Resort Manager 님, 2023년 3월 7일
Dear Wael,We greatly appreciate the time and effort taken to share this kind feedback and we all look forward to welcoming you back to JA The Resort, hopefully very soon.Best regards,Hayden EdgttonCluster Resort ManagerJA The Resort

2/10 - 너무 별로예요

Andrea

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NO COMPREN AHÍ ESTÁ LEJÍSIMOS DE TODO A 40 minutos del centro de Dubai Está en la palmera que dejaron incompleta, está en medio de la nada, el hotel está en malas condiciones, sus restaurantes están pésimos, la atención esta X Su vista es una burla Solo se ve construcciones y maquinaria y si eres VIP no te hacen ningún descuento ni acenso Además su restaurante “junto a la playa” No tienen nada más que opciones feas y obviamente no puedes comer en tu camastro como en cualquier vacacion, tienes que ir al restaurante Las albercas las cierran a las 6:30 pm Y después de eso no puedes andar por el hotel en top o chanclas
답변 제공: Hayden Edgtton - Cluster Resort Manager 님, 2023년 3월 7일
Dear Andrea,Thank you kindly for your feedback, which I have shared with our team.I am disheartened to learn of your disappointment regarding our facilities and your negative feelings as a customer. We put guest experience and satisfaction as our priority, therefore I am saddened to learn that we could not entirely meet your expectations on this occasion.I do hope to have another opportunity of welcoming you back in a more positive light.Sincerely,Hayden EdgttonCluster Resort ManagerJA The Resort

10/10 - 훌륭해요

Azer 님, Calgary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really like the access to the beach and cleanliness on the beach. We also liked the breakfast where staff was really great.
2023년 2월에 4박 숙박함
답변 제공: Hayden Edgtton - Cluster Resort Manager 님, 2023년 3월 7일
Dear Azer,We greatly appreciate the time and effort taken to share this kind feedback and we all look forward to welcoming you back to JA The Resort, hopefully very soon.Best regards,Hayden EdgttonCluster Resort ManagerJA The Resort

10/10 - 훌륭해요

Marina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 4박 숙박함
답변 제공: Hayden Edgtton - Cluster Resort Manager 님, 2023년 3월 7일
Dear Marina,We greatly appreciate the time and effort taken to share this kind feedback and we all look forward to welcoming you back to JA The Resort, hopefully very soon.Best regards,Hayden EdgttonCluster Resort ManagerJA The Resort

10/10 - 훌륭해요

Geir

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 6박 숙박함
답변 제공: Hayden Edgtton - Cluster Resort Manager 님, 2023년 1월 31일
Dear Geir, Thanks for sharing your fabulous rating and we trust to have the pleasure to welcoming you back to JA Beach Hotel very soon.Best regards,Hayden EdgttonCluster Resort ManagerJA The Resort

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: Hayden Edgtton - Cluster Resort Manager 님, 2023년 1월 31일
Dear Guest, Thanks for sharing your 5* rating and we trust to have the pleasure to welcoming you back to JA Beach Hotel very soon.Best regards,Hayden EdgttonCluster Resort ManagerJA The Resort

10/10 - 훌륭해요

Mandeep

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Sunil

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very friendly, all inclusive option was the best.

8/10 - 좋아요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort was very pleasant! I was happily surprised by the quality of the good. Sometimes resort food can be hit or miss, but this resort had fantastic food! We chose the half-board option because we weren't planning on drinking much and it was a good deal. However, one thing I didn't realize is that some activities like kayaking are included with the full all-inclusive package, so that is something to consider when choosing your package. The rooms were very clean and comfortable. The only thing I would wish for is more available drinking water. The staff was very helpful when asked, but I would have much preferred stations with water bottles or water available to fill reusable bottles.
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Jessica

2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Alastair

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great property and food outlets, especially the Captains Bar, unfortunately was very busy yesterday with day visitors which made it difficult to book a lunch venue.
2022년 10월에 1박 숙박함
답변 제공: Murad Ahmed - Cluster Executive Assistant Manager 님, 2022년 11월 2일
Dear Alastair,We greatly appreciate the time and effort taken to share this kind feedback and we all look forward to welcoming you back to JA The Resort, hopefully very soon.Best regards,Murad AhmedCluster Executive Assistant ManagerJA The Resort

4/10 - 별로예요

Angelo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We have been in that hotel for 9 years. We been promise discount, but never happen. There was lots of building works going on and at time it was very noisy. Staff very friendly and helpful
2022년 9월에 8박 숙박함
답변 제공: Ramzy A. Faris Cluster Resort Manager 님, 2022년 9월 12일
Dear Angelo,Thank you kindly for your feedback, which I have shared with our team.I am disheartened to learn of your disappointment regarding our services and your negative feelings as a customer. We put guest experience and satisfaction as our priority, therefore I am saddened to learn that we could not entirely meet your expectations on this occasion.I do hope to have another opportunity of welcoming you back in a more positive light.Sincerely,Ramzy A. FarisCluster Resort ManagerJA The Resort

6/10 - 괜찮아요

asif iqbal

좋아요: 청결 상태, 직원 및 서비스
Rooms are old designed and not worth the money paid Restaurant food and service was excellent
2022년 9월에 1박 숙박함
답변 제공: Ramzy A. Faris Cluster Resort Manager 님, 2022년 9월 12일
Dear asif iqbal,We greatly appreciate the time and effort taken to share this valuable feedback and we all look forward to welcoming you back to JA The Resort, hopefully very soon.Best regards,Ramzy A. FarisCluster Resort ManagerJA The Resort

10/10 - 훌륭해요

OMAR

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect resort for families
The resort is perfect and so nice they have 4 swimming pools and they have a party on swimming pool and it was so nice especially for kids
2022년 8월에 2박 숙박함
답변 제공: Ramzy A. Faris Cluster Resort Manager 님, 2022년 8월 18일
Dear Omar, We greatly appreciate the time and effort taken to share this kind feedback and we all look forward to welcoming you back to JA The Resort, hopefully very soon. Best regards, Ramzy A. Faris Cluster Resort Manager JA The Resort

8/10 - 좋아요

Raphael

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
2022년 7월에 1박 숙박함
답변 제공: Ramzy A. Faris Cluster Resort Manager 님, 2022년 8월 18일
Dear Raphael, Many thanks for taking the time to share your rating! See you soon! Best regards, Ramzy A. Faris Cluster Resort Manager JA The Resort

6/10 - 괜찮아요

Daryl

좋아요: 청결 상태, 객실의 편안함
Did not meet expectations
Weekend end getaway. Older hotel and quite secluded. Hotel breakfast buffet was good but the evening buffet was overpriced and not of a good quality with limited choices. Bed was comfortable. Beach was very nice but would not stay again. Views from their beach was basically of a industrial shipping port. Overall not what was expected from the hotels write ups.
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Francesco

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함

8/10 - 좋아요

Mansour

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great break from hustle of the city
Nice hotel and a great location if you want to be away from downtown. Many choices of outside areas, beaches, pools, harbor.
2022년 5월에 2박 숙박함

2/10 - 너무 별로예요

Suzan

2022년 5월에 1박 숙박함
답변 제공: William Harley - Fleming - Cluster General Manager 님, 2022년 5월 10일
Dear Suzan, We appreciate you taking the time to share your rating with us. It would have been helpful to learn what exactly determined you to rate us this way, in order to be able to take corrective and preventative measures in the future. We trust to have the pleasure to welcoming you back in a more positive light. Best regards, William Harley-Fleming Cluster General Manager JA The Resort

8/10 - 좋아요

Amr

2022년 5월에 2박 숙박함
답변 제공: William Harley - Fleming - Cluster General Manager 님, 2022년 5월 10일
Dear Amr, Thanks for sharing your valuable rating with us. Hope to see you soon! Best regards, William Harley-Fleming Cluster General Manager JA The Resort

10/10 - 훌륭해요

Sinead

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were overall very pleased with our stay. Staff are the best asset as they could not do enough to help us anytime we needed anything. We travelled with a baby and there was a travel cot provided however there was no mattress in this cot so the baby was basically sleeping on the floor within a cot which wasn't so comfortable for him. The room is exceptionally small with luggage and a stroller as well as a cot too. Food in the sports bar was 1 star at best... Which was so disappointing. Same for the kids food in captains bar. The buffet however was amazing for breakfast and dinner... Zero complaints and super service from omkar and team. We did not receive our complimentary upgrade as vip Expedia guests and we would have really have appreciated the extra space.
2022년 4월에 2박 숙박함
답변 제공: William Harley - Fleming Cluster General Manager 님, 2022년 5월 3일
Dear Sinead, Thank you for kindly taking a moment to share your valuable feedback following your stay at JA Beach Hotel. It is a great pleasure to learn that our combined team efforts contributed to your memorable resort experience. We cannot wait to welcome you back to once again pamper you in our oasis in the heart of Dubai. Best regards, William Harley-Fleming Cluster General Manager JA The Resort

10/10 - 훌륭해요

VIDA

2022년 4월에 3박 숙박함

6/10 - 괜찮아요

Sabahat

2022년 4월에 2박 숙박함