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Sheraton Mall of the Emirates Hotel, Dubai

5.0 star property
Mountain elegance with downhill skiing

Choose dates to view prices

Photo gallery for Sheraton Mall of the Emirates Hotel, Dubai

Property amenity
Creator video
2 restaurants, breakfast, lunch, dinner served; Turkish cuisine
Exterior
Lobby
Located near Ski Dubai, Sheraton Mall of the Emirates Hotel, Dubai offers a luxurious retreat. Relax at the rooftop terrace or indulge in Turkish cuisine at one of two restaurants. With free WiFi and a garden on site, this hotel also features Shine Spa for body treatments and facials. Previous guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Room service
The current price is ₩188,779
₩238,843 total
includes taxes & fees
Sep 11 - Sep 12

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, City View

Deluxe Room, 1 Double Bed, Non Smoking, City View | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Deluxe Room, 1 Double Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed

Club Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Club Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 3 Bedrooms

49-inch TV with satellite channels

Suite, 3 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
TV
  • 145 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Family Deluxe Suite, 2 Bedrooms, Non Smoking Club Lounge Access

Family Deluxe Suite, 2 Bedrooms, Non Smoking Club Lounge Access | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Family Deluxe Suite, 2 Bedrooms, Non Smoking Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
TV
  • 90 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Presidential Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
  • 153 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
  • 86 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom | Living room | 49-inch TV with satellite channels

Grand Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
Dining table
  • 67 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
Dining table
TV
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 2 Twin Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Grand Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Deluxe Room, 2 Twin Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Deluxe Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
TV
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
Dining table
TV
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Grand Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Superior Room, 2 Twin Beds, Non Smoking, City View

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Amiri Family Suite Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshment

Amiri Family Suite Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshment | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Amiri Family Suite Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
  • 143 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Map
Sheikh Zayed Road - Al Barsha, Mall of the Emirates, Dubai, 450309

What's nearby

  • Mall of the Emirates - 12 min walk - 1.1 km
  • Ski Dubai - 12 min walk - 1.1 km
  • Souk Madinat Jumeirah - 2 min drive - 3.1 km
  • Wild Wadi Water Park - 3 min drive - 3.4 km
  • Burj Al Arab - 4 min drive - 3.8 km

Getting around

  • Mall of the Emirates Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 31 min drive

Restaurants

  • ‪% ARABICA - ‬5 min walk
  • ‪Din Tai Fung - ‬6 min walk
  • ‪illy Caffè - ‬3 min walk
  • ‪Eat Greek | ايت جريك - ‬6 min walk
  • ‪Taqado Mexican Kitchen - ‬5 min walk

About this property

Sheraton Mall of the Emirates Hotel, Dubai

Luxury hotel near Mall of the Emirates
Near Ski Dubai, Sheraton Mall of the Emirates Hotel, Dubai provides a poolside bar, a rooftop terrace, and a shopping mall on site. Skiers and snowboarders can spend time on the slopes at this hotel offering downhill skiing, ski passes, and ski storage. Treat yourself to a body treatment, a facial, or a body scrub at Shine Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Turkish cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks like:
  • Swimming pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and 2 outdoor pools
  • A computer station, ATM/banking services, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 481 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Highchairs, children's dinnerware, and free infant beds
  • Recycling and LED light bulbs
  • Bidets, free toiletries, and hair dryers
  • 49-inch TVs with premium channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 50 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 75 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Besh Turkish Kitchen
  • OAnjo
  • Sanctuary Pool Bar
  • Spartan Sports Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Designer stores
  • Downhill skiing
  • Full-service spa
  • Sauna
  • Shopping mall
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's dinnerware
  • Children's toys
  • Dining table
  • High chair
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 3,289 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Hand-held showerhead
  • Handrails in stairways (40 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 24 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 75 per person
  • Fee for in-room wired internet: AED 50 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Sheraton Dubai Mall Emirates
Sheraton Dubai Mall Emirates Hotel
Pullman Dubai Mall Of The Emirates Hotel Dubai
Sheraton Mall Emirates Hotel Dubai
Sheraton Mall Emirates Hotel
Sheraton Mall Emirates Dubai
Sheraton Mall Emirates
Sheraton Dubai Mall of the Emirates Hotel
Sheraton Mall of the Emirates Hotel, Dubai Hotel
Sheraton Mall of the Emirates Hotel, Dubai Dubai
Sheraton Mall of the Emirates Hotel, Dubai Hotel Dubai

Frequently asked questions

Does Sheraton Mall of the Emirates Hotel, Dubai have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Sheraton Mall of the Emirates Hotel, Dubai?

As of Aug 28, 2025, prices found for a 1-night stay for 2 adults at Sheraton Mall of the Emirates Hotel, Dubai on Sep 11, 2025 start from ₩188,779, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Mall of the Emirates Hotel, Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Mall of the Emirates Hotel, Dubai?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Mall of the Emirates Hotel, Dubai?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sheraton Mall of the Emirates Hotel, Dubai?

Check-out is at noon.

Where is Sheraton Mall of the Emirates Hotel, Dubai located?

Located near the slopes, this Al Barsha hotel is in the city center, within a 15-minute walk of Ski Dubai and Mall of the Emirates, and close to winter sports such as skiing lessons. Burj Al Arab and Souk Madinat Jumeirah are also within 3 mi (5 km). Mall of the Emirates Station is only a 5-minute walk and Mashreq Metro Station is 18 minutes.

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Sheraton Mall of the Emirates Hotel, Dubai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1004 reviews
Rating 8 - Good. 285 out of 1004 reviews
Rating 6 - Okay. 52 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna-Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this resort
Stayed 5 nights in Jun 2025

8/10 Good

ishak

Liked: Cleanliness, staff & service, amenities
Perfect location..hotel upto standard
Stayed 5 nights in Jun 2025

10/10 Excellent

ishak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff services. All helpful especialy the cook Mr Maruti and waiter Mr Arafat. Location perfect.
Stayed 6 nights in Jul 2025

10/10 Excellent

sukhdev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I have stayed here in as many months. Very friendly and accommodating staff, good location, love that Mall of Emirates is connected to it. Will stay again. ...If prices for an apartment with kids were more competitive (as good as Shangri-La i'd stay more often).
Stayed 3 nights in Aug 2025

10/10 Excellent

Raashid

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all round
Stayed 3 nights in Jul 2025

10/10 Excellent

Haisam

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and hotel
Stayed 6 nights in Apr 2025

10/10 Excellent

Reda

Liked: Cleanliness, property conditions & facilities
Excellent...
Stayed 2 nights in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel and all of the staff in this complex are exceptional. This was our second stay at this hotel. The rooms were so clean with everything you look for in a good hotel. The breakfast dining room is excellent with a great range to choose from. The staff in the restaurant were so helpful and courteous. Location above the shopping centre is fantastic. Thanks for a great stay once again. Greg T
Stayed 3 nights in Jul 2025

2/10 Terrible

WAI MING

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) extremely long waiting while checking in at the front counter; 2) miscommunication on offering free breakfast to Bonyav member; 3) poor communication skill with client’s need; 4) credit card machines needed to be restarted again while getting the payment from client 5) one of my worst experiences in Sheraton hotels
Stayed 1 night in Aug 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

abdo

Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Keiichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to the shopping mall
Stayed 4 nights in Mar 2025

10/10 Excellent

Azita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice to stay in this hotel.
Stayed 8 nights in Nov 2024

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking if you have a vehicle, easy access to the Mall of the Emirates, friendly staff, clean and smell like you are home.
Stayed 2 nights in Mar 2025

10/10 Excellent

Baljeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, the recent renovations are really good. Rooms were a good size. Best of all walking out of the hotel into the mall.
Stayed 1 night in Mar 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel ever, outstanding services and the best staff ever. Thanks for the Adminstration of the Sheraton!
Stayed 1 night in Mar 2025

10/10 Excellent

EHAB

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel with easy internal access to mall of the emirates .
Stayed 5 nights in Jan 2025

8/10 Good

Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Al Barsha

Fully renovated, modern hotel and conveniently located in the Mall of Emirates. Buffet breakfast is extensive, and was beautifully setup. Staff are professional, helpful and friendly throughout the hotel.
Stayed 6 nights in Jan 2025

8/10 Good

Yaqoub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is very good. Very convenient location attached to the mall. Good food options. Besh the Turkish restaurant was good. Staff need to be better prepared and need to know that food has to be served in stages. The pools were very good. You just have to be prepared for the noise of the kids. You won’t be able to rest there. The staff. All in all they were great and friendly. Very warm. The set back is the reception. At times it gets too busy/crowded and the back office didn’t even take action. They wanted people to wait. Which is frustrating specially when checking out. And yes the front desk didn’t pick up when I called to pick my luggage up. Again, most of the staff are amazing.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best option is to stay in Dubai and have everything you need around you, the staff are helpful and well trained. Thank you Sheraton management.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel at a great price.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy access to Emirates Mall. The staff is very friendly, and the room service responds quickly!
Stayed 1 night in Mar 2025

10/10 Excellent

Kidist

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was nice overall
Stayed 3 nights in Jan 2025

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a decent rate.

I always enjoy my stay here. Decent rate for the stay. Great breakfast also. Connected to MOE is the best part.
Stayed 1 night in Oct 2024

8/10 Good

QUTAIBAH

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great Hotel, Disappointing First Impression The hotel is beautiful and well-located, but my stay started off on the wrong foot. Check-in was slow and impersonal, and it took too long to remove alcohol from the room, which was concerning since I was with underage teens. The experience improved later, but the first impression left a mark. May work for business, but I wouldn’t choose it again for a family stay.
Stayed 1 night in May 2025