외관

수퍼 8 바이 윈덤 수페리어 위스콘신 여행 후기

2 out of 5
수퍼 8 바이 윈덤 수페리어 위스콘신
4901 E 2nd St, Hwy 2 and 53, Superior, WI

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 296개 이용 후기 중 141개" "
평점 8 - 좋아요. 296개 이용 후기 중 86개" "
평점 6 - 괜찮아요. 296개 이용 후기 중 46개" "
평점 4 - 별로예요. 296개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 296개 이용 후기 중 5개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Chong Siew

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: VP 님, 2024년 5월 6일
Thank you for your stay and for giving us feedback. We are delighted to have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 5/5 rating, and we hope to welcome you back again before long.Sincerely, Hotel Management

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스
Nice room, comfortable bed.
2024년 5월에 1박 숙박함
답변 제공: VP 님, 2024년 5월 3일
Steve, thank you for your stay and for giving us feedback. We are delighted to have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 5/5 rating, and we hope to welcome you back again before long.Sincerely, Hotel Management

10/10 - 훌륭해요

Melissa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quaint and quiet place to stay
2024년 4월에 2박 숙박함
답변 제공: VP 님, 2024년 5월 10일
Melissa, thank you for your stay and for giving us feedback. We are delighted to have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 5/5 rating, and we hope to welcome you back again before long.Sincerely, Hotel Management

10/10 - 훌륭해요

joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly, liked the layout of room
2024년 4월에 1박 숙박함
답변 제공: VP 님, 2024년 4월 29일
Joseph, thank you for your stay and for giving us feedback. We are delighted to have provided you with suitable accommodation and experience for your trip here. We will make sure to pass along your kind words to our staff. Overall, we are extremely pleased to see this excellent 5/5 rating, and we hope to welcome you back again before long.Sincerely, Hotel Management

10/10 - 훌륭해요

EDWARD 님, Ironwood

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was very clean & the people will very friendly & helpful, especially Mary. Would stay there again.
2024년 4월에 1박 숙박함
답변 제공: VP 님, 2024년 4월 23일
Edward, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. We will make sure to pass along your kind words to Mary and the rest of our staff. Overall, we are extremely pleased to see this excellent 5/5 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

10/10 - 훌륭해요

Pete

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great rates, courteous and friendly staff. Clean rooms. Entrance and exit is limited and through a parking lot that has some big pot holes.
2024년 4월에 1박 숙박함
답변 제공: VP 님, 2024년 4월 18일
Pete, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 5/5 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

10/10 - 훌륭해요

Roy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nicely updated.
2024년 4월에 1박 숙박함
답변 제공: VP 님, 2024년 4월 13일
Roy, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 5/5 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

2/10 - 너무 별로예요

Trig

2024년 3월에 1박 숙박함
답변 제공: Mary Thoorsell G.M. 님, 2024년 4월 30일
We appreciate your positive review statement regarding your Superior Super 8 stay. We are looking for positive results from the April showers we are experiencing! Mother nature will surely follow up with May flowers so enjoy this changing season! Take care! Mary Thoorsell G.M.

10/10 - 훌륭해요

Darren

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and quiet there. The staff was very friendly and helpful when I had an issue with the TV connection.
2024년 3월에 2박 숙박함
답변 제공: Mary Thoorsell G.M. 님, 2024년 3월 29일
Thank you, Darren, for your kind words as you described your stay at our Superior Super 8 property. Enjoy the honor of this special Easter weekend and have a safe travel experience! Take care. Mary Thoorsell G.M.

10/10 - 훌륭해요

Justin

2024년 3월에 1박 숙박함
답변 제공: VP 님, 2024년 4월 13일
Justin, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 5/5 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

10/10 - 훌륭해요

MaryBath

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff and clean comfy rooms !
2024년 3월에 3박 숙박함
답변 제공: VP 님, 2024년 3월 9일
MaryBath, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 5/5 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

2/10 - 너무 별로예요

Kevin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Mary Thoorsell G.M. 님, 2024년 3월 5일
Kevin pleasantly registered two people in the room he prepaid with Expedia at our Superior Super 8 property on Sunday, March 3, 2024. Shortly after registering into the room close to our office, our desk attendant was approached with a request to cancel their Expedia reservation. It was stated that they just found out their friends were staying at a property in Canal Park (Duluth, Mn.) and they wanted to join them there. Our desk attendant thoroughly explained the Expedia reservation requirement that Kevin agreed to when he chose to create his reservation with them. Kevin decided to leave anyway. Hoping for a refund because he changed his mind, he then called Expedia and gave a different reason. The above explanation is truly the way this prepaid reservation was handled. Our Superior Super 8 property is newly renovated, and upon inspection after Kevin departed, the room condition was proudly found to be the quality Wyndham expects.

8/10 - 좋아요

Grazina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved that the facility was clean but wasn't heavily scented with perfumed cleaning products. Unlike other budget motels that spray fragance on everything.
2024년 2월에 1박 숙박함
답변 제공: VP 님, 2024년 3월 2일
Grazina, thank you for the stay and your recent feedback. We are delighted to have provided suitable accommodation for your trip here. Overall, we are pleased to see this awesome 4/5 star rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: VP 님, 2024년 3월 1일
Greg, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 5/5 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

10/10 - 훌륭해요

Missy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Most friendly staff I have encountered in Superior and the fastest easiest check-in and check-out process to go with. They always have everything prepared and ready to go ! We love staying here.
2024년 2월에 1박 숙박함
답변 제공: VP 님, 2024년 2월 6일
Missy, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Thank you for your kind words about our staff and we will be sure to pass those along to them. Overall, we are extremely pleased to see this excellent 5/5 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

6/10 - 괜찮아요

Josh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: VP 님, 2024년 2월 7일
Josh, Thank you for taking the time to provide your feedback. Based on your 3/5 star review you had a less-than-ideal experience. We apologize that our service and facility did not meet your expectations. Please do not allow this isolated incident to stop you from giving us another chance. We are confident that your next experience will be worthy of your stay. Sincerely, Hotel Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff, room was clean, convenient for our activities
2024년 2월에 1박 숙박함
답변 제공: VP 님, 2024년 2월 5일
Thank you for the stay and for your recent feedback. We are delighted to have provided suitable accommodation for your trip here. We are pleased to see this awesome 8 out of 10-star rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

10/10 - 훌륭해요

Michael

가족 여행
Fine
2024년 2월에 1박 숙박함
답변 제공: VP 님, 2024년 2월 3일
Michael, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Thank you for your kind words about Mary and we will be sure to pass those along to her. Overall, we are extremely pleased to see this excellent 5/5 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

10/10 - 훌륭해요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place is an excellent place to stay! It is a great value. The rooms were up to date and very clean. It is quiet and convenient as well. Mary the receptionist was wonderful!! A true asset to the facility. She was very pleasant and makes you feel at home. Her attention to detail was excellent and very easy to talk with. I will definitely stay again!
2024년 1월에 1박 숙박함
답변 제공: VP 님, 2024년 2월 2일
Dennis, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Thank you for your kind words about Mary and we will be sure to pass those along to her. Overall, we are extremely pleased to see this excellent 5/5 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

10/10 - 훌륭해요

Shelby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: VP 님, 2024년 2월 3일
Shelby, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Thank you for your kind words about Mary and we will be sure to pass those along to her. Overall, we are extremely pleased to see this excellent 10/10 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

8/10 - 좋아요

Jowdell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place
Staff, very helpful. Shower head amazing. Bed was not easy to get into with using the desk chair.
2024년 1월에 1박 숙박함
답변 제공: Mary Thoorsell G.M. 님, 2024년 2월 1일
Thank you for your kind words in describing your stay at our Superior Super 8 property. Today is the last day of January and mother nature is pleasantly surprising us with spring-like weather! Enjoy! May all your future travels be safe and joyful. Take care! Mary Thoorsell G.M.

10/10 - 훌륭해요

Sergei

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great for less money
2024년 1월에 1박 숙박함
답변 제공: VP 님, 2024년 1월 31일
Sergei, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 5/5 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

10/10 - 훌륭해요

Carol-ann

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: VP 님, 2024년 1월 30일
Carol-Ann, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 5/5 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

2/10 - 너무 별로예요

Timothy

2024년 1월에 1박 숙박함
답변 제공: VP 님, 2024년 1월 30일
Thank you for taking the time to provide your feedback. Based on your 4/10 star review you had a frustrating experience. We apologize that our service and facility did not meet your expectations. Please do not allow this isolated incident to stop you from giving us another chance. We are confident that your next experience will be worthy of your stay. Sincerely, Hotel Management

10/10 - 훌륭해요

Carol-ann

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything went well with check in and the room was clean and exactly as expected.
2024년 1월에 1박 숙박함
답변 제공: VP 님, 2024년 1월 25일
Carol-Ann, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 10/10 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: VP 님, 2024년 1월 25일
Gordon, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 10/10 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

6/10 - 괜찮아요

Louis

좋아요: 청결 상태
Room was clean, decent price, breakfast average
2024년 1월에 1박 숙박함
답변 제공: VP 님, 2024년 1월 16일
Thank you for taking the time to provide your feedback. Based on your 6/10 star review you had a less-than-ideal experience. We apologize that our service and facility did not meet your expectations. Please do not allow this isolated incident to stop you from giving us another chance. We are confident that your next experience will be worthy of your stay. Sincerely, Hotel Management

10/10 - 훌륭해요

Gordon

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional staff on location !!!
Couldn’ask for a more friendly lady at the check in counter. It was a pleasant stay to say the least. I would definitely recommend and stay there if I was ever getting a room in the area, in the future.
2023년 12월에 1박 숙박함
답변 제공: VP 님, 2024년 1월 7일
Gordon, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 10/10 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: VP 님, 2024년 1월 1일
Charles, thank you for the stay and your recent feedback. We are delighted to have provided suitable accommodation for your trip here. Overall, we are pleased to see this awesome 4/5 star rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

6/10 - 괜찮아요

Dustie

2023년 12월에 1박 숙박함
답변 제공: VP 님, 2023년 12월 12일
Thank you for taking the time to provide your feedback. Based on your 3/5 star review you had a less-than-ideal experience. We apologize that our service and facility did not meet your expectations. Please do not allow this isolated incident to stop you from giving us another chance. We are confident that your next experience will be worthy of your stay. Sincerely, Hotel Management

8/10 - 좋아요

Michael Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just needed a room to stay in after doing things in Duluth. The front desk person was very friendly and helpful. Enjoyed our stay!
2023년 12월에 1박 숙박함
답변 제공: VP 님, 2023년 12월 5일
Michael, thank you for the stay and your recent feedback. We are delighted to have provided suitable accommodation for your trip here. Overall, we are pleased to see this awesome 4/5 star rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

10/10 - 훌륭해요

Mari

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: VP 님, 2023년 12월 5일
Mari, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 10/10 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: VP 님, 2023년 12월 5일
John, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 10/10 rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

10/10 - 훌륭해요

William

2023년 11월에 2박 숙박함
답변 제공: VP 님, 2023년 12월 12일
Wiliam, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 5/5 star rating and your kind words, and we hope to welcome you back again before long. Sincerely, Hotel Management

8/10 - 좋아요

Sam

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: VP 님, 2023년 10월 24일
Thank you for the stay and for your recent feedback. We are delighted to have provided suitable accommodation for your trip here. We are pleased to see this awesome 8 out of 10 star rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

8/10 - 좋아요

Kristin 님, Belle Plaine

좋아요: 청결 상태, 직원 및 서비스
Staff was very friendly and helpful. The property was clean but in need of updating and minor repairs.
2023년 10월에 3박 숙박함
답변 제공: VP 님, 2023년 11월 1일
Thank you for the stay and your recent feedback. We are delighted to have provided suitable accommodation for your trip here. We are in the process of doing renovations and updating the facility. Overall, we are pleased to see this awesome 4/5 star rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

8/10 - 좋아요

Bette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Normal avoid Super 8’s. This was a good one. Safe property what we would expect. Nice town!
답변 제공: VP 님, 2023년 10월 19일
Thank you for the stay and for your recent feedback. We are delighted to have provided suitable accommodation for your trip here. We are pleased to see this awesome 4/5 star rating, and we hope to welcome you back again before long.Sincerely, Hotel Management

10/10 - 훌륭해요

James

2023년 10월에 1박 숙박함
답변 제공: VP 님, 2023년 11월 3일
James, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 5/5 star rating and your kind words, and we hope to welcome you back again before long. Sincerely, Hotel Management

10/10 - 훌륭해요

MANUEL ANTONIO

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Mary Thoorsell G.M. 님, 2023년 10월 14일
Thank you, Manuel, for your 5 out of 5 review rating! It is pleasing to know that all went well with your stay. May you continue to experience such positive ventures as you travel along the way! Take care. Mary Thoorsell G.M.

10/10 - 훌륭해요

James

가족 여행
The staff was very friendly and helpful. Motel room was very clean. I will definitely stay there again and highly recommend it.
2023년 9월에 1박 숙박함
답변 제공: Mary Thoorsell G.M. 님, 2023년 10월 11일
Thank you, James, for your kind words expressing the pleasant stay you experienced at our Superior Super 8 property. Always enjoy a safe journey along the way as you travel. Take care! Mary Thoorsell G.M.

6/10 - 괜찮아요

Ronald

별로예요: 청결 상태
Property looked tired.
2023년 9월에 1박 숙박함
답변 제공: VP 님, 2023년 10월 11일
Thank you for taking the time to provide your feedback. Based on your 3/5 star review you had a less-than-ideal experience. We apologize that our service and facility did not meet your expectations. Please do not allow this isolated incident to stop you from giving us another chance. We are confident that your next experience will be worthy of your stay. Sincerely, Hotel Management

10/10 - 훌륭해요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2023년 10월에 2박 숙박함
답변 제공: Mary Thoorsell G.M. 님, 2023년 10월 10일
Appreciating your 5 out of 5 star rating for your recent stay at our Superior Super 8 property. Mother nature is sharing the fall beauty and we are experiencing cooler nights and warm afternoons. May you always enjoy pleasant stays as you travel along the way! Take care. Mary Thoorsell G.M.

6/10 - 괜찮아요

Peter

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
One of my criteria was a free breakfast. The breakfast was microwave suasage and pancake or a waffle sandwich. I was not impressed. If you want a hot breakfast....
2023년 10월에 3박 숙박함
답변 제공: VP 님, 2023년 10월 10일
Thank you for taking the time to provide your feedback. Based on your 3/5 star review you had a less-than-ideal experience. We apologize that our service and facility did not meet your expectations. We have contacted the respective department to ensure the issue mentioned is resolved. Please do not allow this isolated incident to stop you from giving us another chance. We are confident that your next experience will be worthy of your stay. Sincerely, Hotel Management

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Mary Thoorsell G.M. 님, 2023년 10월 10일
The fall colors are awesome in our area now as mother nature presents her fall surprises! Enjoy the beauty that surrounds you and take care! Thank you for the gift of 10 out of 10 rating! Mary Thoorsell G.M.

10/10 - 훌륭해요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a nice place for a very reasonable price.
2023년 10월에 1박 숙박함
답변 제공: VP 님, 2023년 10월 28일
Natasha, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 5/5 star rating and your kind words, and we hope to welcome you back again before long. Sincerely, Hotel Management

6/10 - 괜찮아요

Debra

좋아요: 직원 및 서비스, 편의 시설/서비스
Hard to find the entrance to the parking lot of the hotel at night. Rooms are out dated but being worked on. My room had a funky smell, bit do believe it could be the 1960's carpet still in the room.
2023년 9월에 1박 숙박함
답변 제공: VP 님, 2023년 10월 3일
Thank you for taking the time to provide your feedback. Based on your 3/5 star review you had a less than ideal experience. We apologize that our service and facility did not meet your expectations. We have contacted the respective departments to ensure the issues mentioned are taken care of and fixed. We do have renovations of the facility ongoing and planned that we hope will further address these issues. Please do not allow this isolated incident to stop you from giving us another chance. We are confident that your next experience will be worthy of your stay. Sincerely, Hotel Management

10/10 - 훌륭해요

timothy

2023년 9월에 2박 숙박함
답변 제공: VP 님, 2023년 10월 4일
Timothy, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 10-star rating, and we hope to welcome you back again before long. Sincerely, Hotel Management

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a great place to stay... no complains
2023년 9월에 2박 숙박함
답변 제공: VP 님, 2023년 10월 2일
Christian, thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 5/5 star rating and your kind words, and we hope to welcome you back again before long. Sincerely, Hotel Management

10/10 - 훌륭해요

latriell

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kinda quiet just off hwy
2023년 10월에 1박 숙박함
답변 제공: VP 님, 2023년 10월 2일
Thank you for your stay and for giving us feedback. We are delighted that we have provided you with suitable accommodation and experience for your trip here. Overall, we are extremely pleased to see this excellent 5/5 star rating and we hope to welcome you back again before long. Sincerely, Hotel Management

4/10 - 별로예요

Deborah

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
If I’m booking a particular room type via hotels.com, the hotel should provide that type of room. When requesting an accessible room, there needs to be some standard.
2023년 9월에 1박 숙박함
답변 제공: VP 님, 2023년 10월 2일
Thank you for taking the time to provide your feedback. Based on your 4/10 star review you had a frustrating experience. We apologize that our service and facility did not meet your expectations. We will look into this to ensure that this is addressed and does not happen again in the future. Please do not allow this isolated incident to stop you from giving us another chance. We are confident that your next experience will be worthy of your stay. Sincerely, Hotel Management