숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

퀘스트 더니든 여행 후기

4 out of 5
퀘스트 더니든
333 Cumberland St, Dunedin

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 781개 이용 후기 중 378개" "
평점 8 - 좋아요. 781개 이용 후기 중 319개" "
평점 6 - 괜찮아요. 781개 이용 후기 중 64개" "
평점 4 - 별로예요. 781개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 781개 이용 후기 중 7개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quest hotel never let me down. That was a beautiful night. Thanks
2020년 12월에 2박 숙박함
답변 제공: Samantha Cavanagh, Property Manager 님, 2021년 2월 9일
Thank you for your fantastic feedback, we look forward to seeing you again in the future

8/10 - 좋아요

Jihye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Samantha Cavanagh, Property Manager 님, 2020년 1월 28일
Thank you for your excellent feedback

10/10 - 훌륭해요

Jina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함
답변 제공: Samantha Cavanagh, Property Manager 님, 2020년 1월 28일
Thank you for excellent feedback

8/10 - 좋아요

Byung Wook

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
한적한 곳에 위치하여 위치와 접근성이 그리 뛰어나지 않은 호텔
so so

8/10 - 좋아요

Henry 님, Ashburton

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place
2024년 4월에 2박 숙박함
답변 제공: Quest Dunedin Managment Team 님, 2024년 4월 20일
Thank you for your feedback

10/10 - 훌륭해요

Lauraine 님, Christchurch

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Quest Dunedin Managment Team 님, 2024년 4월 10일
Thank you for taking the time to provide feedback regarding your recent stay. We trust the rest of your trip went well.

8/10 - 좋아요

Kai

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
On our trip through New Zealand we stayed in various Quest Hotels and were very impressed with the price/performance ratio. Unfortunately, the Quest Hotel in Dunedin seems to be a bit older and the rooms look accordingly worn. We had a room on the second floor overlooking a multi-lane main road. Despite this, it was surprisingly quiet at night. The rooms are very well equipped. The staff was very friendly. If all of the hotel's parking spaces are full, it is difficult to find public parking nearby for several days.
답변 제공: Quest Dunedin Management Team 님, 2024년 3월 29일
Thank you for taking the time to provide feedback on your recent stay here at the Quest Dunedin. Our property is one of the older properties in the Quest Network and in the process of going through a refurbishment - next few weeks our TV systems will be upgraded to casting. We are also in talks to have the Kitchens upgraded. Thank you for your lovely feedback for our staff and this will be past on at our next staff meeting. We trust that you enjoyed the rest of your trip.

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff and they let me leave my car in the car park at no charge. Amazing service will definitely come back to stay
2024년 3월에 1박 숙박함
답변 제공: Quest Dunedin Managment Team 님, 2024년 4월 20일
Thank you for your feedback - we are glad you enjoyed your stay with us.

8/10 - 좋아요

Ruth

가족 여행
Building of new hospital across the street early morning construction noise. Not ideal and realise beyond Quests control
2024년 3월에 1박 숙박함
답변 제공: Quest Dunedin Management Team 님, 2024년 3월 23일
thank you for taking the time to provide feedback regarding your recent stay. We do apologize about the noise from across the road at the moment - they are currently pile driving and hopefully will be finished soon. We do hope that this didn't cause too much disruption to your trip.

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No park available for my visit
2024년 3월에 1박 숙박함
답변 제공: Quest Dunedin Management Team 님, 2024년 3월 23일
Thank you for. your feedback - we apricate that you took the time to post. Parking at Quest Dunedin is secure, allocated and undercover but is very limited and bookings are essential. We do apologize that for this visit we couldn't accommodate a parking space and hope that the rest of your trip went well.

8/10 - 좋아요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have gated onsite parking, and the rooms have a kitchenette. Very close walking to the downtown shops and restaurants.
2024년 3월에 2박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2024년 3월 10일
Thank you for your feedback regarding your recent stay here with us at Quest Dunedin. We trust that the rest of your stay went well.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 2월에 1박 숙박함
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2024년 3월 2일
Thank you for taking the time to provide feedback. Please let us know if there is anything we can improve on.

8/10 - 좋아요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was 2pm, but unfortunately the apartment was not ready until 2.45pm. There was construction happening across the road (pile driving), but we were out most of the day and it stopped at 5.10pm. The family apartment with twin beds and King bed was great. Really enjoyed how the apartment was serviced everyday. There was the option for breakfast available by request. Having a carpark booked in the Quest was essential, as this was a safe option for the security of our rental car. I was concerned that our apartment was entered by another family when we were at dinner (whose keys worked on the lock and ours stopped working). It appeared our apartment may have been double booked, however this was resolved in a very timely manner. Other then a couple of hiccups our stay was amazing, the Quest is central to everything and walking distance to The Octagon, Central Dunedin, the Railway Station, Otago University, restaurants and night clubs/bars. It's a great option for a family, couples, or single person.
2024년 2월에 2박 숙박함
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2024년 3월 2일
Good Afternoon Kathleen thank you so much for taking the time to provide feedback - we appricate all feedback good and bad. I will pass on your lovely feedback to our staff during our next meeting and we hope you enjoyed the rest of your trip.

10/10 - 훌륭해요

SHona

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely welcoming room and quest always have great kitchenette facilities. A great laundry facility on the floor was a plus. Will stay again. Great base to explore Dunedin city. Not a resort- just a really pleasant place to rest at end of day. Countdown Suoermarket a couple of doors away. You must prebook the limited onsite parking- about $15 per day
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2024년 3월 2일
Thank you for taking the time to provide feedback - we really appricate it , this will be past on to the staff at our next staff meeting - we trust that you enjoyed the rest of your stay.

10/10 - 훌륭해요

Sally

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Friendly staff. Walking distance yo the quadrant and university campus
2024년 2월에 2박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2024년 2월 19일
Thank you for your lovely feedback

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The space and cleanliness of the room
2024년 2월에 1박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2024년 2월 19일
Thank you for taking the time to provide feedback regarding your recent stay with us.

6/10 - 괜찮아요

John

2024년 1월에 2박 숙박함
답변 제공: Quest Dunedin Management Team 님, 2024년 3월 23일
Thank you for your feedback - we apricate that you took the time to post and hope that the rest of your trip went well.

10/10 - 훌륭해요

Liz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thankyou to the lovely gentleman at reception who help with my dad's laundry got it back to hospital quickly , enjoyed my stay will be back thankyou so close to hospital walking distance
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2024년 2월 5일
I will pass your lovely feedback onto the staff at our next staff meeting , thank you for taking the time to provide feedback on your recent stay.

10/10 - 훌륭해요

Kellie

2024년 1월에 1박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2024년 2월 19일
Thank you for taking the time to provide feedback regarding your recent stay with us.

10/10 - 훌륭해요

Dohee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic place! We needed to change our check in a day earlier, and we were super grateful that the staff member was able to help us with that with ease. It was a smooth check in for after hours, clean and great amenities!
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2024년 2월 5일
Thank you for providing feedback on your recent stay with us.I will pass on your lovely feedback to the staff at our next staff meeting. We trust that the rest of your trip went well.

6/10 - 괜찮아요

Roger

연인과의 여행
별로예요: 청결 상태
Unfortunately the service was lacking, at 4.40 the staff member was more interested in closing up for the day. There was no service for two days because it was a public holiday.
2024년 1월에 2박 숙박함
답변 제공: Quest Dunedin Management Team 님, 2024년 1월 9일
Thank you for taking the time to provide feedback regarding your last stay with us. We do apologies reception closed at 3pm on New Years Day and Afterhours team were advised that you were arriving Late. We don't service on a Sunday or a public holiday, but reception were happy to provide any items if required. We have taken your feedback under advisement and will see how we can improve this year.

8/10 - 좋아요

Philip

2024년 1월에 1박 숙박함
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2024년 2월 5일
Thank you for providing feedback on your recent stay with us. We trust that you enjoyed your stay

10/10 - 훌륭해요

Yee-Hong

2024년 1월에 1박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2024년 1월 9일
Thank you for your feedback

8/10 - 좋아요

Kamalakar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for the price… excellent location. The paid parking is safe and convenient on the premises.
2023년 12월에 2박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2024년 1월 9일
Thank you for your feedback

8/10 - 좋아요

Shrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2024년 1월 9일
thank you for your feedback

8/10 - 좋아요

Leticia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2024년 1월 9일
Thank you for your feedback

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Not up to expectations for Quest
The unit was not up to the usual Quest standard. The unit would benefit from some fittings upgrade and maintenance eg kitchen tap is unstable, the side table is cheap and wobbly. The bathroom doesn't have an extractor or heater and the towel rail isn't heated. It would be cold in the winter.
2023년 12월에 2박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2024년 1월 9일
My sincere apologies for the lack of cleanliness during your stay. This is rather embarrassing as we usually pride ourselves on our overall appearance, including the cleanliness and quality of the apartments. I have spoken with our housekeeping supervisor and had a full staff meeting to ensure to take further measures so that this doesn’t happen in the future.

10/10 - 훌륭해요

Bevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2024년 1월 9일
Thank you for your feedback

10/10 - 훌륭해요

Xiao

2023년 11월에 1박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2024년 1월 9일
Thank you for your feedback

10/10 - 훌륭해요

Emily

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great central location, quiet modern rooms and comfy bed
2023년 11월에 1박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2023년 12월 3일
Thank you for your feedback

10/10 - 훌륭해요

Gareth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, staff service
2023년 11월에 4박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2023년 12월 3일
Thank you for your feedback

8/10 - 좋아요

Yu-Chen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
房間乾淨，床睡起來舒服 距離countdown 超市及市區走路即可抵達
2023년 11월에 1박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2023년 11월 27일
Thank you for your feedback, we trust that you enjoyed your stay with us.

8/10 - 좋아요

Aidan

2023년 11월에 1박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2023년 11월 11일
Thank you for taking the time to provide feedback We trust that you enjoyed your stay with us, kind regards Quest Dunedin Management Team

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely Short Stay
Lovely short stay. Friendly staff, unit modern, clean & tidy. Centrally based, very handy to the Centre of Dunedin & it’s ships and restaurants
2023년 10월에 1박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2023년 11월 11일
Thank you for taking the time to provide feedback We trust that you enjoyed your stay with us, kind regards Quest Dunedin Management Team

8/10 - 좋아요

Celia

좋아요: 청결 상태, 직원 및 서비스
Great position
2023년 10월에 1박 숙박함
답변 제공: Cecillia Warriner - Property Manager 님, 2023년 11월 11일
Thank you for taking the time to provide feedback We trust that you enjoyed your stay with us, kind regards Quest Dunedin Management Team

10/10 - 훌륭해요

CORINNE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent location ,so handy to all facilities of the citythat we wanted to access.having the car park was an added bonus
2023년 10월에 2박 숙박함
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2023년 10월 29일
Thank you for your lovely feedback

4/10 - 별로예요

YUK YING

단체 여행
별로예요: 숙박 시설 상태 및 시설
Hotel charge room cleaning fee $50 because of cooking in a room with smell. There is a kitchen facility, suppose guest may cook. I cooked for dinner & open all the windows, I felt no smell in a room next day morning, however hotel charge cleaning fee. Hotel staff said there was a card plate shown (clearing fee $50-150) inside a cupboard, I didn’t find it. If this is hotel policy, why nobody tell me when I check in or that card plate should be put on table, so if you cook in a room, you may prepare min. cleaning fee. If I know it when I make room reservation, I don’t mind to pay. Check out time is 10am, an impolite man knocked the door at 10:05 to chase me to check out, I checked out 10:15 finally. I had stayed Quest Hotel in Rotorua, Christchurch, Wellington & Auckland before, all they didn’t charge any cleaning fee because of smell. Bad experience in Dunedin. I will not recommend my friend to stay at Quest any more.
2023년 10월에 3박 숙박함
답변 제공: Quest Dunedin Management Team 님, 2023년 10월 19일
Good Afternoon Yuk Ying Thank you for bringing to our attention the hotel cleanings fee. This is stated on the cupboard door above the Stove hob in our one bedroom apartments and also above the counter in our studio apartments. We state that cooking with strong smells can incur a 150.00 fee, however staff only charged a 50.00 fee. I will speak with the staff member who knocked on your door and find out why this happened as this is not our normal produce. We apologies for any inconvenience that this may have caused you.

8/10 - 좋아요

Rosemary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location for my Mercy hospital visit. Supermarket next door. Carpark available. Older bathroom but fine. Difficult to get in if you miss entry due to one way streets and roadworks
2023년 10월에 1박 숙박함
답변 제공: Quest Dunedin Management Team 님, 2023년 10월 19일
Thank you for taking the time to provide feedback, we do apologies, due to the hospital build, and the pipe replacement, Dunedin City is currently a little bit harder to navigate. We apricate that you choose to stay with us for your hospital visit.

6/10 - 괜찮아요

Hedwig Gabriele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Das Studio war viel kleiner als wir dachten. Die angegeben 40 qm sind nicht richtig. In der kleinen Küchenzeile war nur eine Mikrowelle, keine Herdplatte. Das Bad entspricht eher einen 3 Sterne Hotel.
2023년 10월에 1박 숙박함
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2023년 10월 9일
Thank you for taking the time to provide feedback on our accomodation standards. We appricate all feedback. The room type that you reserved was a studio room and only 25m2. This room type does not come with a stove top - only a microwave and smaller kitchenette. Our one bedroom apartments are the only rooms here that come with a king bed, kitchen with stove top / lounage and dining room/ lounage area. This room room type is 35m2, this room may have been more suitable for your needs. .

10/10 - 훌륭해요

Gabrielle

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had to book a hotel last minute due to a flight cancellation and Quest was ideal and great value for money. Everything was clean, the rooms were spacious and the lady on the checkin desk was really helpful. Also a great central location with plenty of restaurants in walking distance.
2023년 10월에 1박 숙박함
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2023년 10월 9일
Thank you for taking the time to provide feedback on your recent stay - we are glad you enjoyed your stay with us.

8/10 - 좋아요

Sheila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2023년 10월 29일
Thank you for your feedback

10/10 - 훌륭해요

Bronya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A lovely clean room with all the expected amenities, friendly staff.
2023년 10월에 1박 숙박함
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2023년 10월 9일
Thank you for taking the time to provide feedback regarding yoru recent stay with us - we are glad that you enjoyed your stay with us.

6/10 - 괜찮아요

Sharon Veeral

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2023년 10월 9일
Thank you for your feedback. Please let us know if there is anything we can improve on in the future.

10/10 - 훌륭해요

Jeannie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really easy to check in - friendly staff
2023년 9월에 1박 숙박함
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2023년 10월 1일
Thank you for your feedback

10/10 - 훌륭해요

Qiantai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location near the Octagon and various supermarkets. Great space in the rooms.
2023년 9월에 2박 숙박함
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2023년 9월 27일
Thank you for your lovely feedback. We trust that you enjoyed your stay with us.

10/10 - 훌륭해요

Nick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic for short or long term stay! Was great for the weekend between a 2 week road trip, I would happily use as a base next time working in Dunedin. Walk to EVERYTHING!
2023년 9월에 3박 숙박함
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2023년 9월 27일
Thank you for your lovely feedback. We trust that you enjoyed your stay with us.

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2023년 9월 27일
Thank you for your lovely feedback. We trust that you enjoyed your stay with us.

6/10 - 괜찮아요

A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Cecillia Warriner, Property Manager 님, 2023년 9월 16일
Thank you for your feedback we trust that you enjoyed your stay with us.

8/10 - 좋아요

Mouaana

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Cecillia Warriner, Property Manager 님, 2023년 9월 16일
Thank you for your feedback we trust that you enjoyed your stay with us.

8/10 - 좋아요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 1박 숙박함
답변 제공: Cecillia (CJ) Warriner - Property Manager 님, 2023년 9월 11일
Thank you for your feedback score, we appricate that you took the time to provide it. Have a lovely day