We're sorry you were unhappy with your experience. We are having difficulties with Hotels.com/Expedia.com and have an open ticket with issues that have yet to be resolved by them. We do apologize that we did not have information in our system for your stay- again that is an issue with the Expedia/Hotels system. We will bring your review to their attention and ask them to contact you.

Thank you! Glad you enjoyed your stay and we hope to see you again. Safe travels!

The Economy "Small Queen Room" is in fact a small room. Dimensions are online also on your Expedia booking confirmation. That 's also why it is the 'cheapest' room available. Downtown proper is 2.2 miles south as located on Google maps show -that also shows we are indeed next to the highway out of town. EVERY single room has a microwave and a mini fridge. We are on the lower midscale pricing for town... even on Holiday's. Of note; There are no notations on the reservation of your disapproval or asking to cancel. Our guys ask everyone, I mean everyone, regularly how they are and make notes for issues such as this. Take care, safe travels Major.

Thank you, we appreciate the feedback and kind review! Hope to see you again, safe travels friend.

Thank you. I will follow up on this. Safe travels friend.

Thank you for entrusting your stay with us, we appreciate it!

Perfect, we appreciate your time in reviewing us and choosing us to stay with!

Thank you, we are a historic (over 50yr) motel. We appreciate your choosing us to stay with from the multiple options in Durango. Hope to see you again friend, safe travels!

Thanks for choosing us to stay with! Take care friend.

Thank you for choosing us to stay with, we appreciate the feedback and review! Take care friend.

Thanks so much for the kind review and for choosing us to stay with! We are 2.2 miles north of downtown proper but there is the Durango Trolley that picks up and drops off 2 doors south for a nominal fee. Cheaper than feeding the hungry parking meters downtown. Thanks again, hope to see your again friend!

Thank you for staying with us. I will look into the issue and address it, we appreciate your staying with us. Take care and safe travels!

Thanks so much, we appreciate the feedback and kind review! Safe travels!!

Wonderful, we appreciate your entrusting us with your Durango get away! Take care.

Thank you for staying with us! We hope to see you again. Safe travels.

Awesome, thank you. We hope to see you again! Safe travels friend.

Thank you for letting us know, we will look into that immediately. Hope the remainder of your travels are safe and full of memories.

Wonderful, thank you so much for entrusting us with your Durango stay! Safe travels friend.

Thanks for staying with us, so glad you enjoyed your time in Durango. Safe travels!

thank you for staying with us. Safe travels.

We appreciate your staying with us! Hope to see you again, safe travels friend!

Wonderful, we're glad you enjoyed your time in Durango and appreciate the kind review! Thank you friends!!

Wonderful, thank you so much for staying with us! Our focus is on cleanliness and simple comforts because the reason why we travel is to see and experience the destination. We sincerely appreciate the kind review and allowing us to be a part of your travels! Take care and safe travels friends!

Wonderful! We appreciate the review, hope to see you again friend!!

We appreciate the wonderful review and your feedback about your experience staying with us! We hope to see you again friend! Take care.

Thank you, we appreciate the wonderful review and feedback about your experience. And we agree, we do have an exceptional group working with us! Hope to see you again, safe travels friend!

Thanks for the review and for choosing us to stay with us! Take care and safe travels.

Thank you for choosing us to stay with. Hope to see you again friend. Safe travels.

Thank you for choosing us to stay with! Safe travels.

Wonderful, thank you so much! Safe travels friends!

Thank you so much for staying with us, safe travels friends!

Thank you for letting us host your Durango stay! Safe travels friends.

Thanks for staying with us! safe travels!

Thank you for choosing our small mom-and-pop motel while traveling. We appreciate the feedback and agree.. we have a wonderful group of people! They love where they live and enjoy sharing the Durango experience. Safe travels friends.

Thank you we appreciate your choosing us to stay with while visiting Durango!! Safe travels friend.

Thanks for staying with us! Safe travels friends.

All guests were informed of the outage prior to check in. You did not stay and a full refund was issued immediately.

Thank you for staying with us. Safe travels friend!

This review was posted to Adventure Inn Durango, Not Country sunshine.

Our sincere apologies for the noisy neighbors.

Thank you so much, what a wonderful way to start the day! We’re simply a small mom-and-pop Historic Motel (over 50 years old) bending the norm of expectations. We appreciate your sharing with other travelers your experience here AND the Kudos for the guys!! The goal has always been to be different- but better. Concentrating on what matters the most: comfort, cleanliness, helpful and approachable staff.Following COVID we feel travelers are looking for an EXPERIENCE: beautiful sights, diversity of foods/drinks, a variety of things to do- hiking, biking, rafting, skiing, train ride… and human kindness – that is Durango Colorado! Take care and safe travels friends.

Wonderful, thank you for choosing us to stay with. We appreciate the kind review and feedback. Take care.

Wonderful, thank you so much for the kind review! We appreciate the feedback and your willingness to share with others your experience staying with us! Take care friend. Look forward to seeing you again!

Thanks so much for staying with us. Safe travels!

Thanks for staying with us. Safe travels.

Wonderful, thanks for staying with us and for the feedback! Take care and safe travels friends.

"Posh" would not equate to the least expensive 'Small Queen room'. Yes, we are a modest (2-star) Historic Motel. The reviews are based on the cleanliness and outstanding guest service. Take care.

Many thanks, we appreciate your choosing us for your Durango stay! Take care friend.

We are sorry you were unhappy with your stay.