Oh dear Jeannette. We are so disappointed to see your 2/5 review however we have no idea what we did to fail you. You were with us for several nights and in speaking with our staff, there is no recollection of any challenges or failures. We hope you will give us another try someday.

Clean and well kept is our goal along with outrageous service. We thank you for choosing us and look forward to you visiting again soon!

OH NO! We are so sad to see a 3/5. Yes, we are an old, historic hotel built in 1898, which is typically why guests choose us. The train ambience can certainly be a nuisance to some and are sorry our proximity to this icon was a challenge. We are hopeful you were treated well by our outstanding staff and found your accommodations outrageously clean as always. We do hope you will choose to visit us again.

Thank you for choosing us!

Bob- thank you for your kind review. We work so hard to provide exactly what you are describing and are thrilled and proud we met your expectations. Thank you and hope to see you again soon.

Thank you! Come back soon!

Very Clean is something that we work tirelessly at. Thank you for noticing. We hope to see you again and know that we are grateful for your business.

Thank you so much for taking the time to do a review, but more, thank you for choosing us. Your business means more than you know.

Thank you Thomas, for the review. We are so sorry your TV did not work. We tried our best. Excellent review for other readers that is spot on! Hope to see you again soon.

Thank you for choosing us. Clean and quiet is our main goal, and throw in a little friendly! We hope to see you again soon!

We are thankful that you chose us! Looking forward to seeing you again.

Thank you for the detailed review. We are glad you enjoyed your stay.

YIPPEE! THANK YOU!

THANK YOU LISA!

THANK YOU!

Thank you for your response. We are delighted you enjoyed your stay. There is great effort in creating the magic and we are thankful we could share with you. We hope to see you again!

Thank you so much for your review. We were bummed we only received a 3 so not sure what we could improve on but hope you know we are always working to improve!

Thank you for your review. What an honor to have you as a guest. Hope to see you again soon.

Thank you so much for your review. We are thrilled you enjoyed your stay. Our team works hard on providing an outstanding experience so we are excited to have accomplished our goals.

Douglas, thank you for your review. We are thrilled you enjoyed your stay and hope we will have the opportunity to have you as a guest sometime in the future.

THANK YOU SO MUCH! We will share your feedback with our staff. We are grateful you chose us. We hope to see you again soon.

Thank you for your 5 star review. We are grateful you have chosen to stay with us and we look forward to seeing you in the future.

Thank you so much for your review. We are so glad you chose the General Palmer Hotel. Hope to see you again soon!

Thank you so much for your spot on review! We are thankful you chose us and look forward to seeing you again!

We are thrilled you enjoyed your stay AND the cookies. Thank you for choosing us and we look forward to being of service to you again.

We apologize for the inconvenience. How frustrating that must have been. For security purposes, when our night auditor is preparing and baking goods, he locks the doors. The fans on the ovens are loud and he did not hear you. He felt so bad. Please accept our apologies.

Thank you so much for your review. We are grateful for your choosing us.

NOAH....all we can say is thank you. Thank you for choosing us. Hope to see you again soon.

Thank you so much for your review. We hope to see you again soon and that we can earn a 5 on your next stay. We recognize you have a choice in lodging so thank you for choosing us.

Thank you so much for your review but most of all, thank you for choosing us.

Thank you Wendy. We are grateful you chose us. We have a staff fully committed to making your stay a memorable one and are delighted that we have met those expectations. We hope to welcome you back soon.

We are so delighted you chose us. Thank you for your review.

Thank you for choosing us.

Thank you for your review. We strive to accomplish exactly what you described. We take pride in providing outrageous service to our guests and are delighted you chose us.

Thank you for your review but most of all, thank you for your businees. We are grateful you chose us.

Cassandra, we are thrilled that we had the opportunity to have you as our guest. We are glad you enjoyed your stay but most of all, thank you for being our guest.

Thank you for your review. We are grateful you have chosen to stay with us.

Thank you for your review. We are grateful for your business and appreciate your time and effort in giving us feedback.

Dear Rebecca, we are sorry to see you did not enjoy your stay. This is not our usually feedback and wish we had more feedback to make improvements. We do hope you will stay with us again.

Oh dear. We are so sorry to hear that we did not delight you. We have taken great care in attending to every detail and are saddened to learn we have failed you. We hope you have safe travels and will return again some day.

WOW! Thank you for the beautiful review. All of the things you mentioned are exactly what we strive for and what we are most proud of. We hope to see you again soon and thank you for choosing us.

Gosh...thank you! We hope to see you again soon.

Thank you for your feedback. We are so proud of our property and take care to attend to every detail. We will look into your experience. That is not the typical feedback regarding our staff so wondering what might have happened. We are sorry you did not enjoy our breakfast. We are always trying to improve even given limited space.

We will look forward to welcoming you back.

Thank you so much for choosing us. We are grateful for your business.

Now that you have been in the elevator that is 125 years old, imagine what a luxury it was back in the day!!! Thank you for choosing us. Your business is important to us.

THANK YOU so much for the feedback, we had no idea about the beds. Thank you for taking the time to do a review and we look forward to seeing you again.

Thank you so much for your review but thank you more, for your business. We are grateful you chose us.

Thank you! We are glad you had a terrific stay. I hope you enjoyed our amazing cookies on arrival, delicious coffee, step back in time accommodations and wonderful service. We hope to see you again soon.

Gosh William. Thank you so much. That is our daily goal.