Hotel Haus am Zoo

Property class: 4

Choose dates to view prices

You can look forward to a terrace, a garden, and dry cleaning/laundry services at Hotel Haus am Zoo. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Business Single Room

Room

Business Single Room

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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Room

Double Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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Room

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Economy Single Room, Non Smoking, City View

Room

Economy Single Room, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Single Room, Garden View

Room

Comfort Single Room, Garden View

  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room, Garden View

Garden view

Comfort Double Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Stadtbezirke 02, a neighborhood in Düsseldorf, Hotel Haus am Zoo is near the airport and near a metro station. Travelers eager for a bit of culture can stop by Mitsubishi Electric Hall, while those who have shopping on the agenda may want to visit Düsseldorf Christmas Market and Konigsallee. Looking to enjoy an event or a game? See what's going on at PSD Bank Dome or Merkur Spiel-Arena. Spend some time exploring the area's activities, including golfing. Visit our Düsseldorf travel guide
Map
Sybelstraße 21, Düsseldorf, NW, 40239

What's nearby

  • An aerial view of a city with a river, a large stadium, and surrounding greenery.
    Messe Düsseldorf
    13 min drive - 6.3 km
  • Zietenstrasse
    5 min drive - 1.7 km
  • Synagogue Düsseldorf
    5 min drive - 1.7 km
  • Rochus-Kirche
    7 min drive - 2.1 km
  • Messe Essen
    25 min drive - 32.7 km

Getting around

  • Hansaplatz Tram Stop
    3 min walk
  • Gothaer Straße Ratingen Bus Stop
    7 min drive
  • Düsseldorf Intl. Airport (DUS)
    16 min drive

Restaurants

  • McDonald's
    15 min walk
  • NH Bar
    10 min walk
  • Aurora & Vito's Süßholz Pizzeria
    16 min walk
  • Il Disperato
    12 min walk
  • Poularde
    15 min walk

About this property

Hotel Haus am Zoo

  • Upscale hotel near Messe Düsseldorf
  • A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Haus am Zoo. Take some time to relax at the onsite spa. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • A front-desk safe, a vending machine, and a banquet hall
    • Tour/ticket assistance, concierge services, and a computer station
  • Room features
  • All guestrooms at Hotel Haus am Zoo offer thoughtful touches such as laptop-friendly workspaces, as well as amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and down comforters
    • Tubs or showers, free toiletries, and hair dryers
    • 32-inch TVs with satellite channels
    • Wardrobes/closets, heating, and daily housekeeping

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Frequently asked questions

Is Hotel Haus am Zoo pet-friendly?

Yes, Hotel Haus am Zoo allows pets (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 12.00 per night. Extended parking is available for EUR 12 per night. Limited spots are available.

What time is check-in at Hotel Haus am Zoo?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Haus am Zoo?

Check-out is at 11 AM.

Where is Hotel Haus am Zoo located?

Located in Stadtbezirke 02, this spa hotel is within 2 mi (3 km) of Zietenstrasse, Rochus-Kirche, and Theater Flin. Synagogue Düsseldorf and Castle Jaegerhof are also within 2 mi (3 km). Hansaplatz Tram Stop and Grunerstraße Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Haus am Zoo Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 52 out of 83 reviews
Rating 8 - Good. 21 out of 83 reviews
Rating 6 - Okay. 6 out of 83 reviews
Rating 4 - Poor. 2 out of 83 reviews
Rating 2 - Terrible. 2 out of 83 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect choice!

We stayed for a family reunion with my nephew and grandniece. It was perfect as it was such a hot day and the lovely secluded outdoor pool was great. The staff were very attentive and interested in our little party. Great location and quiet. Only a few minutes walk to the tram for the city and free pass supplied by the hotel. Zoo park is just a few minutes walk away with playpark and walks. Balcony room was great and loved the walk in shower. Everything fresh and clean .
Stayed 3 nights in Aug 2022
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No climate control, small rooms.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Had to leave balcony door open and unlocked to cool room.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and clean. Room a little hot as it faces south with large patio door and window. No evidence of air conditioning . Otherwise very good.
Stayed 3 nights in Mar 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Schnarchender Nachbar Laute Straße Minizimmer Dusche mit Duschvorhang Schwarzschimmel in Dusche
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Angenehme Atmosphäre, gutes Frühstücksbuffet, ruhig
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima experiencia

La almohada estaba vacía, la moqueta sucia, el edredón daba asco, el pasillo hacia el jardín olía muy mal, las camas incómodas, la limpieza dejaba bastante que desear.
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haben uns sehr wohl gefühlt und würden gerne nochmal den Service in diesem Hotel genießen. Hat alles gepasst.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes und hilfsbereites Personal. Wirklich leckeres Frühstück für einen guten Preis. Entspannte Umgebung mit super Anbindung in die Stadt mit der U-Bahn! Und das nächste Mal bringe ich meine Badehose mit und hüpf in den Pool!
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr persönlich geführt, sehr freundliches und hilfsbereites Personal. Ruhiges Gartenzimmer, genauso den Preis wert wie das üppige Frühstück. Ein bisschen schade: WLAN taugt nicht fuer TV-Streaming. Tolle Alternative zu großen Häusern in DUS, auch fuer Reisen ab Flughafen gut geeignet.
Garten
Haupthaus
Gartenhaus
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice and cosy hotel

Love this hotel and use it on a regular basis both for business, family and friend. Nicely located close to a park and not to far from the center of Dusseldorf. Wonderful garden and relaxed atmosphere - can definitely recommend this hotel!!
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the personal touch and helpfulness.
Stayed 7 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk

Fantastisk ophold. Leon var den bedste vært msn kunne forestille sig, han var hjælpsom ud over det sædvanlige. Kan kun give mine bedste anbefalinger.
Stayed 5 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gelungener Kurzurlaub 😎

Wir kommen gerne immer wieder in dieses so angenehme Hotel !!!
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Comfortable hotel. Great for a quick, one night stay.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

På familie besøg

Vi havde 3 overnatninger. Den lækreste morgenmad. Hyggelige omgivelser. Meget serviceminded. Vi var super glade for opholdet og kommer helt sikkert igen til sommer.
Stayed 3 nights in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schmales Zimmer mit Dachschräge im Kopfbereich, schmale Betten. Toll ruhig, zum Garten gelegen, sehr umsichtiger Service.
Stayed 3 nights in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejligt venligt personale..rene omgivelser..dejlig morgen mad
Stayed 1 night in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliches und zuvorkommendes Personal, Zimmer mit Duschbad sind angenehm groß, sodass auch größere Menschen nicht anecken.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruime en schone kamer. Zeer behulpzaam personeel. Kaartjes klaargelegd om met de tram naar het centrum te gaan. Ook een heel mooie tuin/binnenplaats.
Uitzicht vanaf het ruime balkon
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empfehlenswertes, nettes Hotel

Kleines, ruhiges Stadt Hotel mit sauberen Zimmern und einem sehr leckeren Frühstück - einfach top!
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nette Gegend, das Hotel wird mit viel Liebe gepflegt. Im Sommer mt dem vorhandenen Swimmingpool wahrscheinlich noch viel attraktiver. Neben der Freundlichkeit ist auch hervorzuheben, dass ein Fahrschein für die öffentlichen Verkehrsmittel ausgehändigt wird.
Stayed 5 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Een aanrader, evenwel niet direct in het centrum.

Gigantische kamer, compleet uitgerust. Zwembad deed deugd. Beperkte keuken in restaurant en bediening beetje traag, maar het is tenminste vers klaargemaakt. Ontbijt dik in orde.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uitstekend ten opzichte van stadcentrum. Gratis O.V. in een kwartier in het centrum . Zeer rustig gelegen. Prima ontbijt, buiten in de tuin.
Stayed 3 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
schönes Hotel mit Flair; tolles Frühstück ! Ruhig gelegen, dennoch sind umliegende Lokalitäten gut erreichbar
Stayed 1 night in May 2019