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맥너슨 호텔 엘리 여행 후기

2 out of 5
맥너슨 호텔 엘리
1101 Aultman Street, Ely, NV

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 713개 이용 후기 중 140개" "
평점 8 - 좋아요. 713개 이용 후기 중 279개" "
평점 6 - 괜찮아요. 713개 이용 후기 중 167개" "
평점 4 - 별로예요. 713개 이용 후기 중 79개" "
평점 2 - 너무 별로예요. 713개 이용 후기 중 48개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Dianne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Most of the motels in Ely are old structures from the '50s and perhaps even earlier. The owners of the Magnuson have done an excellent job of refurbishing the room. It was clean and tidy and the carpet looked new. Internet access is a little difficult but that's true in Ely generally. The TV kept fading off and on again it may be the issue with dish which is not of the owners making The water was lovely and hot. They had a large assortment of items in case you forgot them including small packets of toothpaste. I would definitely stay here again on my occasional trips into Ely
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 2일
Thank you hope to see you soon

4/10 - 별로예요

michael

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking lot was in disgraceful shape. Furniture in room was stained and broken. Towels were only a bit bigger than dish drying towels
2024년 4월에 1박 숙박함
답변 제공: Donna/GM 님, 2024년 5월 2일
We appreciate the feed back ,we are under new managment and are taking all feedback to help us work towards our goals.

2/10 - 너무 별로예요

John

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not trust the glowing reviews. This is one of the worst motels I've stayed at of nationwide travels. We expected outdated for $87 but not a room that appeared to be in no condition to rent. The subfloor was rotted, bulging in places and severely uneven. The rotted wood cracked anytime we walked around the room. There were no baseboards and gaping holes between the carpet and wall and we couldn't help wonder what creepy crawlys were coming through there and getting onto the bed skirts that dragged on the floor. Beds and springs were shot and creaky. Bedding so old and threadbare that you could see through them, blankets scratchy, tv and ice machine didn't work, and the whole room was in need of a deep clean. We would have slept in our vehicle if overnight temperatures hadn't been below freezing.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Beth

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Property outside not in good condition. Room was clean.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 2일
We are working on this issue ,we are under new management .thank you for your feedback

8/10 - 좋아요

Heidi

2024년 4월에 1박 숙박함

4/10 - 별로예요

Leanne

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The parking lot was a real mess and the area sketchy. I didn’t see any security cameras either. Discouraging if you have stuff in your car. The office was supposed to open at 7 AM for continental breakfast but at 7:15 the door was still locked. I just wanted coffee and finally at 7:30 someone showed up but I assumed they would have to make the coffee, so I just went across the street. Otherwise it was clean and there is an attempt to update the place. The bed was comfortable.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

patricia

2024년 4월에 1박 숙박함
답변 제공: Donna/GM 님, 2024년 5월 2일
Thank you please come see us soon

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, lot needs work.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Otis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Older but clean inside -- Outside, including pavement, is in disrepair
2024년 3월에 1박 숙박함
답변 제공: Gm 님, 2024년 4월 3일
Thank you for your feedback

8/10 - 좋아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older hotel but very clean and staff were friendly
2024년 3월에 1박 숙박함

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
TV did not work
2024년 3월에 1박 숙박함
답변 제공: Gm 님, 2024년 4월 3일
Sorry the mis happened all the work just a bit confusing to work

6/10 - 괜찮아요

JASON

별로예요: 숙박 시설 상태 및 시설
There is no sign for the property from the street. Interior linens had stains, carpet was dated. Minimal features for minimal price which is fine.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Linda

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was my second visit in 3 weeks. This is a clean, budget friendly motel suitable for a one night stopover on a long drive
2024년 3월에 1박 숙박함

8/10 - 좋아요

Arthur

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value, right downtown, pleasant staff.
2024년 3월에 1박 숙박함
답변 제공: General manager 님, 2024년 3월 25일
Thank you so much for your feedback we are please you enjoyed our motel and hope to see you again

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Managment 님, 2024년 3월 19일
Thank you for your feedback very glad you enjoyed your stay.

6/10 - 괜찮아요

Sandee

It was old but clean. But, it was a room for 4 and there were only 2 towels and 1 washcloth
2024년 3월에 1박 숙박함
답변 제공: Managment 님, 2024년 3월 19일
Thank you for your feedback the issue is resolved .

8/10 - 좋아요

Doug

출장 여행, 가족 여행
The staff is friendly and the room is older but clean and sufficient. They put out plenty of choices for breakfast and are always helpful. The room we stayed in was fairly large and quiet. The price was very reasonable and we will stay here again when we come through.
2024년 3월에 2박 숙박함
답변 제공: Managment 님, 2024년 3월 19일
Thank you for your feedbackback hope to see you soon

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스
This was a surprise. The low price led me to low expectations but this is a little gem for a one night stay. Interior was clean and in pretty good shape. Breakfast was adequate and staff was very pleasant.
2024년 3월에 1박 숙박함
답변 제공: Managment 님, 2024년 3월 19일
Thank you for your feedback, your experience is important to us.

6/10 - 괜찮아요

Carol

연인과의 여행
좋아요: 직원 및 서비스
For the price this was a good stay. New Management is trying to bring up the standard and are working hard. The place is rough in spots. A good stay for the price.
2024년 3월에 1박 숙박함
답변 제공: Managment 님, 2024년 3월 19일
Thank you for your feedback back we value your input.

8/10 - 좋아요

Sheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and helpful and it was clean and quiet and a reasonable price.
2024년 2월에 1박 숙박함
답변 제공: property manager 님, 2024년 2월 27일
thank you for your feed back , we look forward to seeing you again

4/10 - 별로예요

Carson

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: property manager 님, 2024년 2월 27일
Thank yo for your feedback , we are now under new management and would love the opportunity to provide a higher level of customer care that is focused on customer satisfaction

2/10 - 너무 별로예요

David

별로예요: 직원 및 서비스
Worst hotel ever, not even open.
The hotel wasn’t even open and the website still allows me to book a non refundable reservation. Furthermore I was met my a strange guy claiming to be the managers boyfriend who then threatened me when inquiring about a refund.
2024년 1월에 1박 숙박함
답변 제공: Author 님, 2024년 2월 11일
we are under new management and will be more then happy to wave a future fee

2/10 - 너무 별로예요

Natalie

2024년 1월에 1박 숙박함
답변 제공: property manager 님, 2024년 2월 27일
Thank you for your feedback we now are under new management and welcome the opportunity to provide you with the excellent service you deserve

2/10 - 너무 별로예요

Philip

출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was sent to a different hotel across street was lied to about everything i am sending official complaint with pictures i want my money back you crocks this place is partialarly condemned there was no breakfast it was moldy yellow from smoke lights were so dull again ybasta⁹sendiofficial complaint in mIl
2024년 1월에 1박 숙박함
답변 제공: Author 님, 2024년 2월 11일
we are under new management and will be more then happy to wave fee for a future stay . breakfast is open and rooms are clean and in working order . I do apologize for the inconvenience and would love to see you again

6/10 - 괜찮아요

Nora

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Malena

2024년 1월에 1박 숙박함
답변 제공: property manager 님, 2024년 2월 27일
Thank you for your feedback we are under new management and are dedicated to customer care and satisfaction.

8/10 - 좋아요

Charles

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
My room was clean and comfortable. Very good value. I would stay overnight here again for an overnight stop. The front desk staff was friendly and courteous.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Leonard

별로예요: 편의 시설/서비스
2024년 1월에 1박 숙박함

4/10 - 별로예요

Robert

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel was closed on arrival due to a computer malfunction I was told so we were sent to another. The television was not working in the room we were assigned, so we had to switch rooms. The attendant was very apologetic, kind, and helpful under the circumstances, which we appreciated very much. However the bed was comfortable and everything worked. I would not risk making reservations again at this facility again.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Ella

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was so bad we didn’t even stay there
2023년 12월에 1박 숙박함

4/10 - 별로예요

vicky

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Listed as a hotel but just a motel. Counter person said it had been closed for a year so took us to the other Magnuson in town.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Joann

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was dirty, outlet for heater looked burned, only one towel in room with two checking in, slow flushing toilet, TV had no signal, no WI-FI code, no one ever in office on location (left me an envelope taped to door with room keys), ice machine didn’t work, no continental breakfast or even coffee or water. They have another hotel across and down the street a bit that had an attendant that was finally able to help. He was nice but everything there SUCKED! Would NOT recommend! EXPEDIA should take both of their hotels off their list. Way too much money for nothing!

2/10 - 너무 별로예요

Gregg

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Terrible place; the power outlets, TV, and interior lights didn't work. I was completely wiped out from a very long drive and didn't have the energy to pack up and change rooms, assuming it was even possible. The only good notes: Front desk person was very friendly and the bed was comfortable so I had a nice rest. All in all not worth the cost at all.
2023년 6월에 1박 숙박함

4/10 - 별로예요

June

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not again
I was looking for a hotel without smoke and that's why we stayed here. This hotel has two locations and there was a sign on the door to go down the street to the other location to get checked in. The parking spaces are very small. The Wi-Fi didn't work, the TV didn't work and the shower didn't drain well. The ice machine was broken. Traffic was loud because it's so close to the street. The bed was somewhat comfortable and clean. There was coffee in the room but no cream or sugar. If all you do is sleep (like the dead) it's okay.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Amy

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing special just a room for the night.
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

David Delbert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It’s a medium less expensive motel Clem and great water pressure
2022년 10월에 1박 숙박함

8/10 - 좋아요

Leanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was nice, bathroom was dated but fine for my needs as I just needed a few hours of sleep.
2022년 10월에 1박 숙박함

8/10 - 좋아요

Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was ready when we arrived. Nice room for the price. Bed was comfy. Shower head needed some help. All in all we were happy.
2022년 10월에 1박 숙박함

8/10 - 좋아요

Paul

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access and parking immediately outside my room. Continental breakfast options were pretty slim, and staff (filling in) was of little help with questions.
2022년 10월에 1박 숙박함

8/10 - 좋아요

Janell

출장 여행
별로예요: 숙박 시설 상태 및 시설
Ely pass through
Cheap clean no frills close to old downtown Ely Nevada .Try Racks for food and Hotel Nevada for drinks and gambling
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Robert

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Brad

2022년 9월에 1박 숙박함

8/10 - 좋아요

Kathleen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and clean
We arrived after 8 p.m. The office was closed but an envelope with my name on it, and keys in it, was taped to the office door. The room was clean. Nice that we could park in front of the room making it easy to carry luggage in. Met the staff the next morning. All very nice.
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Juston

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Rachael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love Ely! This place has great room rates, clean rooms, firm beds, and hot HOT water.
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The room was clean and the bed fairly comfortable but it was also bare bones. It was like they didn't have staff or time to do more than provide a clean bed and bathroom. It was sufficient but disappointing.
2022년 9월에 1박 숙박함

4/10 - 별로예요

SHANNON 님, NORTH LAS VEGAS

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we walked in our first room, it had not been cleaned. Went back to the front desk and told the lady. She said she just got off of work at her other job and was not cleaning a room. She said she would give us a refund. That’s great but we have no place to stay. She then told us they have one other room but there is no working a/c. We took the room because we had no other choice. When we returned from dinner somebody else was staying in the first room. Hopefully they cleaned it before giving them keys.
2022년 9월에 1박 숙박함
답변 제공: Property Manager Schyler Cox 님, 2022년 9월 18일
We apologize for any inconvenience that you may have experienced during your stay. We thank you for your feedback and we value your opinion.

10/10 - 훌륭해요

Lloyd

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lady at front desk was very helpfull.
2022년 8월에 1박 숙박함