East Side, New York hotel rooms at the Wyndham Hotels

"Pretty awful. I like the neighborhood - there’s a great organic supermarket next door - and the price was right given its graduation season. I arrived around 11 but my room wasn’t ready - fine - so I checked my bag. The woman at the desk didn’t tell me the desk closed at night. I got back at 9:30 - busy day - and couldn’t get in the building. A returning guest let me in. I had a difficult time accessing the self-check-in kiosk. The thing wanted a confirmation number that wasn’t my hotels.com reservation number. After half an hour, I figured it out, thanks to a guest who saw I was struggling and told me he had the same problems the first time he stayed there. In the meantime, I let in two guests whose keys didn’t activate the front door. The room was small, which is fine, but the walls aren’t really soundproofed so I heard the tv from the room next door. There’s next to no water pressure in the shower. There’s no WiFi password to be found in the room. I was there for less than 12 hours. Bed was ok. Lots of street noise from 2nd Avenue. I’d suggest checking people in early, giving them a key activated for 3 PM. That doesn’t solve the problem of the keys not working to get in the front door. Luckily, my bag, stored, was behind a curtain by the desk so I was able to get it. Breakfast was basic, no orange juice, no butter or jam for the croissants. The place could be nicer with competent management. This is the most negative hotels.com review for me. "

"Always excellent staff and rooms."

"Clean rooms and the staff is always extremely helpful."

"Breakfast overpriced, ate breakfast out after first day."

"Enjoyed my stay! Wonderful !!"

"Great location and value!"

"Nice room for the three of us, two queen beds, clean and comfortable, good restaurant and good scene at rooftop bar, helpful staff, good Location walking distance to everything in midtown, Times Swusre, Grand central, etc. only negative is room rates are high. "

"Some of the staff were great, some were extremely ambivalent. It was extremely frustrating to have to wait for a deep feathered room upon arrival after having requested it three or four times in messages prior to our arrival. It made us late to our event. Additionally, the Wi-Fi is terrible and there's no option for high speed. The room was well decorated the sheets were clean. The towels were fine, the bathroom was clean."

"The staff were really friendly and helpful. The location was very convenient just steps from Grand Central Station. "