Diamond Hotel

Property class: 3

Choose dates to view prices

Reviews

6.6 out of 10
Consider a stay at Diamond Hotel and take advantage of a hair salon, dry cleaning/laundry services, and a bar. With amenities like a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. The on-site British cuisine restaurant, Lions Restaurant, offers breakfast and dinner. In addition to conference space, guests can connect to free in-room WiFi.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room

A hotel room with a desk, two chairs, a bed, and a large window with curtains.

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

A spacious bedroom with a large bed, a gold armchair, and a red carpet.

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Twin Bed

A hotel room with a bed, a nightstand, a lamp, a chair, and a window with curtains.

Single Room, 1 Twin Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed
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About the neighborhood

Located in Eastbourne City Centre, a neighborhood in Eastbourne, Diamond Hotel is near a train station and on the beach. The area's natural beauty can be seen at South Downs National Park and Seven Sisters. Treasure Island and Fort Fun are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Eastbourne travel guide
Map
Grand Parade, Eastbourne, England, BN21 4DJ

What's nearby

  • A beach with a pier and a building with a dome.
    Eastbourne Beach
    1 min walk - 0.2 km
  • A pavilion with a blue dome and a stage with purple chairs.
    Eastbourne Bandstand
    1 min walk - 0.2 km
  • A pier with a white building and domes, pebbled beach, and a sunset sky.
    Eastbourne Pier
    7 min walk - 0.7 km
  • Devonshire Park Theatre
    3 min walk - 0.3 km
  • Congress Theatre
    6 min walk - 0.5 km

Getting around

  • Eastbourne Station
    11 min walk

Restaurants

  • Bistrot Pierre
    5 min walk
  • Qualisea Fish Restaurant
    7 min walk
  • Pomodoro e Mozzarella
    5 min walk
  • Harry Ramsden's
    5 min walk
  • Victorian Tea Rooms
    2 min walk

About this property

Diamond Hotel

  • Hotel near South Downs National Park
  • You can look forward to a hair salon, dry cleaning/laundry services, and a bar at Diamond Hotel. This hotel is a great place to bask in the sun with a beachfront location and beachfront dining. The on-site British cuisine restaurant, Lions Restaurant, offers breakfast and dinner. Free in-room WiFi and conference space are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • English breakfast (surcharge), express check-out, and express check-in
    • A porter/bellhop, a front-desk safe, and wedding services
    • Luggage storage, an elevator, and multilingual staff
  • Room features
  • All 50 individually furnished rooms offer amenities such as free WiFi.
  • More amenities include:
    • Select Comfort beds and free cribs/infant beds
    • Bathrooms with showers and free toiletries
    • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 10.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lions Restaurant

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space

Outdoors

  • On the beach

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Free crib
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Diamond Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Diamond Hotel?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Diamond Hotel?

Check-out is at 11 AM.

Where is Diamond Hotel located?

Located in Eastbourne City Centre, this beachfront hotel is in the historical district and within a 5-minute walk of Eastbourne Bandstand, Eastbourne Beach, and Devonshire Park Theatre. Western Lawns and Congress Theatre are also within 10 minutes. Eastbourne Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Diamond Hotel Reviews

6.6

7.2

Cleanliness

8.8

Location

7.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 18 out of 116 reviews
Rating 8 - Good. 35 out of 116 reviews
Rating 6 - Okay. 37 out of 116 reviews
Rating 4 - Poor. 14 out of 116 reviews
Rating 2 - Terrible. 12 out of 116 reviews

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

OAPs

I didn’t enjoy the aesthetics of the hotel, the outside looked old and the inside showed it was a hotel designed for mainly OAPs as there were stair lifts. The hotel smelled, the floor creaked in the room and you could easily hear people outside your room.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities

Great if you're in your 80's!

The photos of this hotel are nothing like advertised. It was worn, cramped, dated, broken tiles in bathroom. Main light didnt work in the room, walls are paper thin so could hear the other guests. Staff weren't friendly. Very disappointed.
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A tired hotel
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

We were greeted by a very friendly, smiley receptionist who upgraded us to a sea view room at no extra charge as it was later in the day. The room was not huge, but very clean and had everything we needed. The bathroom was extremely narrow but we managed as we were only there for a couple of nights. The view made it all worthwhile. There was entertainment both nights of our stay with a great atmosphere (the coach party staying were a jolly lot). Breakfast was great, waiters friendly and efficient. Overall we had a great couple of nights stay and would definitely return.
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Staff and location was ok but hotel very run down and needs full modernisation would not return
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel? There are very many much better B&B's

Just about everything that could be bad was bad. This includes absolutely everything except the breakfast and a kind and understanding woman, the morning receptionist. I had booked for four nights, I would have left the first night but arrived too late to find an alternative. Got up at 5.30 am because the bed was so uncomfortable and talked for a while with the pleasant night porter whilst sitting in the reception area, waiting for the receptionist to arrive at about 8.00 am or thereabouts. I had my breakfast which opened at 8.30 am. Then checked out of this terrible hotel and found a much better and proper alternative.
Stayed 4 nights in Dec 2018
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location and pleasant staff is about the only nice things I can say! The room was small, outdated, poorly furnished, no bedside lights...the word 'grim' springs to mind. There is something very disconcerting about using a tiny tatty bathroom and seeing previous occupants hairs on the floor...yuk! The toilet leaked, thankfully it looked like clean water but the room was so small we couldn't inspect it that closely! Also the ball clock in the cistern did not shut off fully, gallons of water being wasted. The one clock hanging on the wall stopped at 5 o'clock so long ago that the battery in the back was corroded in place. The wardrobe door hinge had dropped so much you couldn't close the door. There were no hooks to hang coats, just two mismatched dining chairs to put your bags, clothes and coats on... We booked over 6 months beforehand and specifically requested a sea view, didn't get one! When questioned, the reception staff told us that group bookings take precedence over individuals, shame we weren't advised that when we booked! On the plus side the bed was very firm, which suited us (others might struggle) and the linen was clean. We visit Eastbourne to see friends 3-4 times a year, this is most definitely a hotel we will not return to.
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

Hotel very tired look needs urgent updating booked for bed & breakfast only had one breakfast (IT WAS AWFUL OVERY COOKED DRY as if left under the grill to long)
Stayed 3 nights in Nov 2018
Verified review

6/10 Okay

Electrical noise most of first night, second ok. Bathroom very cold, otherwise a nice hotel.
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Staff & service
staff was brilliant nothing any trouble helped us with places to eat and drink due to been they for my partners sons 30th had a lovely seaview room and we will definitely stay again
Stayed 4 nights in Oct 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
hôtel très bien situé, salle à manger avec vue sur la mer - chambre côté cour (dommage!) hôtel so british et très kitch, réservé prioritairement à une clientèle âgée car parfaitement adapté aux personnes à mobilité réduite - peu approprié pour des couples ou des familles Les équipements de la chambre ne sont pas vérifiés (douchette qui fuit, télécommande ne fonctionne plus, serviette dure) pas de parking gratuit, comme la plupart en GB
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Staff & service, room comfort

good hotel for the cost

Good location near the bandstand, hotel a little shabby, but still better than a lot of them in the area, couldn't fault the staff, they were all very happy, helpful and polite.
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort

Old hotel in need of some care.

We are quite easily pleased and was basically just looking for a sea view without paying the earth. We got exactly that. Woke up to a beautiful sunny morning overlooking the sea, stunning view of Eastbourne promenade! Hotel requires an overhaul and some love and attention, but for £56 a night, you get what you pay for.
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Difficult to enter room but staff were happy to help, room is ok but had some damp spots. Breakfast was ok though
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

It stinks like a pee!

Horrible experience. The lift was too small we can’t even fit ourselves with 1 luggage and 1 backpack inside. The room stinks as soon as we enter. Damps all over the wall, bulging ceiling, chipped cabinet, broken window, dirty toilets. It stunk like a pee. Almost like a care home smell. It is probably a retirement place for old people as we saw a lot of oldies coming in and out and sitting and chatting. We don’t have problems with the elderly, our problem is the room they provided us. The guy offered another room but it was worse than the first one. So we left and looked for another hotel. Unfortunately by that time, nothing was available for us. We drive to Swansea, Portsmouth hoping we find a place to stay. But the same way, all room is fully booked in every hotel we tried to stay. We ended up driving home to Leeds up to 5:30 am. We survived by hopping to one lay-by to services so we can rest and sleep in our car. It truly ruined our holiday.
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

Disappointing

It's very worn out and very tatty everywhere. Nothing worked in the room. Thread bare carpets everywhere. You could sat you get what you pay for but it wasn't super cheap.. Will not go back again. Breakfast cold
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Hotel was ok area was good
Stayed 3 nights in Aug 2018
Verified review

6/10 Okay

Liked: Cleanliness

Veldig engelsk standard

Et helt ok sted, sentralt i Eastbourne. Hotellet trenger en oppgradering på det meste, men veldig typisk britisk standard. Manglet trådløst i 4 etg, et minus. Bra frokost og baren er godkjent. God seng. Fikk ikke påfyll av shampo. Fire dagers opphold.
Stayed 4 nights in Aug 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

Bon séjour à Eastbourne

Hôtel très bien situé et près des différents points d'intérêt d' Eastbourne . Hôtel avec un personnel compétent et des chambres correctes . Très bon petit déjeuner.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Would stay here again. Lovely breakfast. Room was good everything we needed.
Stayed 4 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Albany Lions Hotel

The lift is vey small and so too was the bathroom with very little room to get in or out. The hotel staff were very accommodating and the owner is very friendly.
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bobs getaway

Food good,friendly staff,area just right.
Stayed 3 nights in Jul 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nice staff - poor quality run down facilities.

I was phoned the morning and moved to an amnexe/sister building . The room was beyond basic - the beds old and mattress needed changing . the building was heaving with loud noisy exchange students who chatted and giggled on the corridors running in and out of each other’s rooms - if I had been 14 I may have be more positive about that . The toilet dripped loudly - ther wall paper was coming away slightly in a couple of spots and there were stains on the bathroom cieling . There were cobweb s on the open bathroom window . If it had not been late I would have driven home. However - the staff were lovely - the woman on reception was a refreshingly direct and helpful lady and the breakfast staff were delightful the chaps could not have been more pleasant or helpful - breakfast was ok the bacon was ok and eggs the sausages were a very poor relation to any I have ever eaten. It was alll very school exchange appropriate . Whoever appoints and trains staff does a great job - whoever decides return decor and standards needs objective support - I have taken photographs to document the experience.
Stayed 1 night in Jul 2018
Verified review

6/10 Okay

Hotel right on seafront and close to everything

We had a 1 night stay, for the cost it was fine, the hotel is very tired and in need of a refurbishment. The bed was very comfortable with lovely crisp white sheets. The shower was powerful and hot. Breakfast was of a good standard for the price. Would stay again for a cheap night away as it was close to everything.
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great location for the tennnis

The hotel is definitely in need of updating, but our room was clean, comfortable and well-equipped (having a fridge was a bonus). The breakfast buffet was great and the staff in the dining room and reception were very pleasant and helpful. Unfortunately the WIFI didn't extend as far as our room, but was available in the lobby. The location was great - right on the seafront and only 5 minutes walk from the tennis at Devonshire Park. Nearby Carlisle Road has shops and takeaways, and it's also not far into the town centre.
Stayed 4 nights in Jun 2018